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February 23, 2026
Question

Zoom and Marketing cloud Integration not working

We used the Webhook-only application to capture Webinar Registration data in Marketing Cloud, but the data was not captured. Could you please help us identify what the issue might be?

Also, please confirm whether Endpoint URL validation is mandatory. We used the Marketing Cloud CloudPage URL, but it is showing the error: “URL validation failed. Try again later.”

Could you please advise how to resolve this issue?


 

 

1 reply

ExpertswhoJohn
Community Super Champion | Customer
Community Super Champion | Customer
February 23, 2026

hi ​@Bhuvaneswari S ,

THis is a dev question and should be posted to 

https://devforum.zoom.us/

Have you followed the documentation.
 

https://developers.zoom.us/docs/api/webhooks/

All the best

John

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