How to users authorize admin-managed level Application in Zoom? | Community
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Newcomer
March 12, 2026
Question

How to users authorize admin-managed level Application in Zoom?

  • March 12, 2026
  • 1 reply
  • 44 views

I created General App with Admin-managed level. But users cannot authorize this app to use. How to give permissions to users?

- The reason why I created Admin-managed level application
   User-managed level application doesn’t include scope “phone:write:sms_message”.

Please help me this issue.

    1 reply

    aluyun
    Community Manager
    Community Manager
    May 14, 2026

    Hi ​@Nick Gyurov,

     

    We appreciate your contribution and patience. With regards to your query, for an admin-managed Marketplace app, end users can’t authorize it until an account admin pre-approves the app for them.

     

    Do this in the Zoom App Marketplace:

    1. Sign in to the Zoom App Marketplace as an admin.
    2. Find and open your app listing.
    3. Turn on Approve use of this app.
    4. Choose whether to approve it for all users or only specific users/groups, then save. 

    After that, the approved users should be able to authorize the app.

    Also, you’re correct that phone:write:sms_message isn’t available for user-managed apps, which is why you needed the admin-managed level.

    You may also check out this link for more information. I hope this helps you with your query.