Changing the installer for LTI Pro
Have any LTI Pro admins ever gone through the process of changing the installer? I found this help doc with says the following:
- Following the steps below to change the LTI Pro Installer will ensure that the LTI key and secret will not change, and all upcoming meetings, previous meetings and associated cloud recordings will still be available.
That wording suggests that all configuration persists during the “remove and reinstall within 7 days” workflow.
However, the reply I received from Zoom Support, which appeared to be AI‑generated, seemed to imply that I would need to reconfigure the entire LTI Pro installation from scratch. Since these two sources conflict, I’m hoping someone who has actually gone through this process can confirm what really happens. Specifically, when you remove and reinstall LTI Pro under a new admin, did your Client ID, redirect URIs, settings, and LMS configuration persist, or did you have to rebuild the integration? I’m trying to get an accurate picture of what downtime or disruption we should expect before I move forward.
Any firsthand experience would be extremely helpful. Thanks in advance!