I paid ₹2358.82 using Gpay a week ago on 16th March 2025. no hope seen yet using 40 min free plan. I am deeply frustrated and disappointed with the way my payment issue has been handled.
I opened a ticket and provided all the necessary details right away. Then, I waited patiently for a whole day, hoping for a resolution. But because this issue affects not just me but a group of 120 people who have been practicing Yoga online for the past 5 years using two Zoom accounts, I decided to follow up by calling your support line at 800.
When I finally got through, instead of resolving my issue, the support professional opened another ticket unnecessarily, even though I had already provided all the details in my existing ticket. Then, I was asked to close my original ticket, which I did, trusting that this would help speed up the process.
I was then asked to provide screenshots of my Google Pay transaction and bank details, which I pr