I want to close my unused Zoom account | Community
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Newcomer
February 28, 2024
Question

I want to close my unused Zoom account

  • February 28, 2024
  • 1 reply
  • 16 views

My subscription has expired.  I have never used it. I do not want to renew.  I do not know my account name or password.

The credit card I used is no longer valid . But zoom keeps trying to renew using my old credit card.

Will zoom eventually give up and just close the account? 

    1 reply

    S_K
    Community Champion | Employee
    Community Champion | Employee
    March 6, 2024

    Please refer to Zoom Support article Canceling your subscription. This will stop payment attempts. You can also delete your Zoom account completely.