Pls cancel the payment

Pls cancel the payment. Invoice Number: INV344573804

I’m not using this account, but automatially charged today… pls cancle it ASAP!!! thanks!

This topic has been closed for replies.

Best answer by ExpertswhoJohn

hi @Dawon jeon
We know unexpected charges or auto-renewals can be frustrating.
We can not deal with htis here, but i will try and alert accounts.

For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent,

which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, I suggest you look at the article on canceling subscriptions and unexpected charges.

Community Super Champion | Customer

hi @Dawon jeon
We know unexpected charges or auto-renewals can be frustrating.
We can not deal with htis here, but i will try and alert accounts.

For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent,

which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, I suggest you look at the article on canceling subscriptions and unexpected charges.

Sign up