Hello, Zoom Customer Service Representative.
I would like to request a refund for the recently paid Zoom Subscription pricing plan.
The payment was made on Feb. 27th, 2026, and was inadvertently auto-renewed and paid.
I have multiple accounts so that this subscription is not necessary (INV343553928).
Thank you for your response in advance.
Regards,
H.G. Kim
Hello
Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.
For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.
For additional context, you can also review our article on canceling subscriptions and unexpected charges.
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