Zoom Community | Community

Cannot get Closed Captioning to Work version

Version 6.6.6 and then updated to 6.7.5. I am not able to get closed captioning to work for the meetings I start. I have used the Meetings/Advanced settings on the Host login and it shows Closed Captioning under the Accessibility tab. I can even c

EricFExplorer

Just received a new email with latest spam technique - “Clips - XYZ Company shared a clip with you”This time there is even no unsubscribe link in the email so they can keep spamming indefinitely.Prediction - this will become a real nuisance unless yo

912

1 hour ago

Biju MuttaserilNewcomer

Zoom crashes when changing camera to Wirecast virtual camera

Zoom crashes when changing camera to Wirecast virtual camera.Zoom version: 6.7.8 (32670)Wirecast version: 16.5.1

663

Cathie1Explorer

Issue with Zoom cloud recordings from meetings approximately 2–3 hours long.

I am experiencing an issue with Zoom cloud recordings from meetings approximately 2–3 hours long.For most of the session, the presenter shares their screen. Near the end, screen sharing is stopped and there is usually around 10 minutes of verbal Q&am

262

BrianH7Explorer

Breakout rooms not accessible while screen sharing

I cannot access the breakout room control window if I am sharing my screen. I will click on Breakout rooms and nothing will happen unless I stop sharing my screen...then it will work. This was not always the case and has created problems where you ma

433

Joshua NovotnyNew Member

Apple Silicon IT Admin Installer

Hello! While we appreciate the macOS IT Admin installer, it would be beneficial to have an Apple Silicon only installer. Since the installer is a universal installer, it is almost twice as big as an Apple Silicon/Intel installer. The reduced time to

Saranya RadhakrishnanNewcomer

Error code received for Webinar Update and not for Webinar Create

Hello, We have an integration with Zoom that uses Server-to-Server OAuth for communicating with Zoom. When we make an api call to create the webinar, it is successful. But when we try to update the same webinar, Zoom returns the following error : {

502

Hoang HaNew Member

Webinar isn't recorded

We held an event using two separate links: one for the practice session and one for the official session. The practice session was successfully recorded and appeared under “Records & Transcript,” but the official session did not, even though I’m

261

5 hours ago

Debbie19Explorer

accessing a VTT transcript

I pay for an account and I thought an audio transcript from a meeting was available as part of the deal. However I can download the video and audio of my meeting but no sign of a VTT file with the transcript. Where can I find it please? Thanks

EricFExplorer

Biju MuttaserilNewcomer

Zoom crashes when changing camera to Wirecast virtual camera

Zoom crashes when changing camera to Wirecast virtual camera.Zoom version: 6.7.8 (32670)Wirecast version: 16.5.1

663

Cathie1Explorer

Issue with Zoom cloud recordings from meetings approximately 2–3 hours long.

262

BrianH7Explorer

Breakout rooms not accessible while screen sharing

433

Saranya RadhakrishnanNewcomer

Error code received for Webinar Update and not for Webinar Create

502

Hoang HaNew Member

Webinar isn't recorded

261

5 hours ago

Debbie19Explorer

accessing a VTT transcript

442

5 hours ago

Hirobumi ChamotoExplorer

Virtual Agent

How to make ZVA's AI call center by Voice agent

Hello Support community team; I escalated ticket #TS2221540. But this ticket is only Trouble shooting. From Support agent, my request should ask to this community.Because this is ZVA’s development or make call center by using ZVA’s voice agent. I thi

3877

6 hours ago

cayhorstmannExplorer

Whiteboard

Linux input method unusable

I am using the Linux Zoom client for taking a Vietnamese language class. I run Ubuntu 24.04 with X11. With xim or fcitx, and unikey or bamboo, the whiteboard is unusable. Whenever I hit the space bar, the cursor moves (xim) or vanishes (fcitx). The w

674

7 hours ago

Markus HNew Member