Webinars

Hello, I host regular online webinars with a series of speakers and panellists. I can't work out how to ensure that some of our webinar settings feed through to the recording of the event. For example, during our live webinars, we have the speaker image of equal size next to their presentation to provide a better audience experience but when we watch the recording the speaker image is not adjacent and of equal size to the presentation, instead, it is very small and in the right-hand corner of the recording. Is there a way to ensure that the recording reflects the live event? Many thanks,Catherine

Hi all We've been using the Pro license for a few years since Covid and only make use of it for normal client review meetings and office quick team meetings.  We would like to stream our client event on 3 October (have never done this before). Don't expect more than 500 people on the steam and about 400 in person on the day.  Can someone please provide some advise on this? Which plan etc.? Best way of doing this. Clients can provide feedback on the day and ask questions, although it won't be answered live. They shouldn't be able show their video and no audio from their side. We won't have any polls.  Your assistance will be greatly appreciated.

When I download the standard report, "Event attendance details" in Zoom Events, I am seeing where people who are marked as attended have "N/A" listed for the duration spent in session. There are various attendee reports where up to 45% of the attendees are marked this way, but I cannot find an answer as to why. Any insight on why some people are simply not having their time spent tracked in the session?

During a webinar, I launched a poll and ended it. After I ended it, I clicked "share" and it would not share the results. I then tried to launch another poll and the poll would not launch. I have never had this issue before. I have launched numerous polls and shared results. Any idea what went wrong?

Hello,Why does Zoom webinar only allow a one-month span for selecting webinars from which to report? Is there any way to get around this? If you plan webinars a year's worth of webinars, you need to select webinars in a greater time span, both pre and post-webinar. It's like the system was designed for companies that produce very few webinars. That's can't be the case. Here's an image that shows that Zoom only allows customers to select from webinars within one month. 

Hello @Ray_Harwood ,Thank you so much for your previous help. I have an event with 1,500 participants, I understood that my only choice for this number of participants is zoom webinar. Can I unmute all participants in one click in zoom webinar? Because I need interaction from the attendees.So if yes, appreciate helping me out on learning how to unmute all participants at once.If no, do you advise on another option in zoom to accommodate  for 1500 participants and being able to unmute them all with one click.thank you so much in advance.

It seems that on certain Webinar practice sessions, interpreters (although added to the Interpretation option in the settings) are not allowed to enter unless they have a unique invite.The link the Zoom system sends them when they are added to the interpretation setting seems to provide "Attendee" access only, instead of Panelist-like access, which they need to enter a Webinar practice session.  Since interpreters would normally be sound-checked during a practice session, it doesn't make sense to have to be forced to start a Webinar to allow them to enter.It didn't use to be this way, but for the past month or so, this limitation has been more noticeable.  Interpreters should technically have Panelist access, not Attendee access.

I set up a Zoom Events Webinar for last week. [Blank Event, Single Session, Lite]  I received an email question/concern from staff about it: "The invites for the webinar today showed up as "private" on calendars. Do you know if this is a configurable option in Zoom Events? If so, I'd like to send them without them being marked as private in the future."I found this KB article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063829 "When Zoom Events sends out a calendar invitation to special roles or registered attendees, the visibility is set to private by default. For group join links, the calendar invitation is public by default." I am not sure if this

Our Facebook Livestream have been up for 24 hours already. Even if we ended the livestream via Zoom App, it's not ending in Facebook? Has anyone encountered this?

Good morning.  I have a webinar scheduled in a couple of weeks. It is linked to Eventbrite. Eventbrite tells me 45 people have registered, but when I look at the Total registrants in Zoom, it says only 6 (6 approved, 0 denied/ blocked). These are the first 6 people who registered. Where are the rest?  The help autobot is useless.  I've registered myself for the webinar via Eventbrite just now and have been sent the link to the webinar, so the connection does seem to still be there. Thanks for your thoughts.

See my first question about this here:https://community.zoom.com/t5/Zoom-Events-and-Webinars/What-is-the-purpose-of-the-two-tabs-in-Webinar/m-p/194166 I am going to rant here. I have been using Zoom and Webinar for 4 years. Every single time something goes wrong, and it almost always because of some "upgrade" that makes no sense to those who are actually using Webinar as...Webinar. The tabs with screen share ARE STUPID. I don't want multiple people sharing screens - I actually have that turned off in the settings so it won't happen. The tabs are the same color and it is very easy to accidentally click on another tab. It is very poor design. What happened last night is kind of the final straw for me. I got "stuck" in the tab where my presenter was sharing a Canva presentation in a

Colleague set up a webinar before transferring control to me, but webinar has now disappeared - can no longer be seen in either my colleague's or my webinar list. Invitations have been sent out automatically via a connection with Hubspot, but now I have no idea where the webinar has gone or how to get it back. AI bot is useless and keeps telling me to click on unlinked keywords for unrelated support docs, so I could use some help. 

Is there a way to prevent attendees from showing up as "guest" during the Zoom Event Session? I toggled every option that I believe is available. It would not be ideal to expect everyone to register with a Zoom Account in order to prevent this. Is there another way?  As a presenter, engaging with attendees, it's difficult to properly engage when half the attendees are labeled as Guest. 

Hi everyone We hold monthly 1 hour sessions of people from various companies, with a guest speaker.    We've been using Zoom Meetings but want to increase the professionalism and branding, quality of the video recording and also automate with calendar invites.  We are having a  hard time getting answers from Zoom - any advice from the Community would be appreciated.  - Up to 100 attendees- Attendee to attendee PRIVATE chat- List of attendees in the live session visible to all Does anyone know if there is a product that would best fit this?  Zoom Webinars does not facilitate the attendee to attendee chat, and i had thought of making every person a panelist, but that means sending a specific link for each individual person.  Thanks for any advice or guidance. 

Hi all,We upgraded from having 1000 capacity for webinar events to 3000, but there isn't an option to transfer an existing event to the 3000 capacity (the reason we paid for the upgrade) I can crate an event in the 3000 hub and transfer it down to 1000, but can't transfer up to 3000. Can anyone help? Did we upgrade in the wrong way? 

Hello! Is it possible to purchase a zoom webinar ad-on for just one event? I don't need access for the entire month. Please advise the best approach. Thank

Hi All,  I have set up a Multi-Day Session Event. I want my attendees to have the capacity to network with one another and to have exhibitors. but I don't need Expo (We only have 1 sponsor) and Itinerary. Does anyone know of a way of disabling these?  Thank you, Katie 

How do I convert a zoom events single session to multi-session event. We created a single session event but have to change it to a multi-session event to accommodate all presenters. However, we already have 200+ registrants. How can I convert the event I have so everyone doesn't have to re-register?? 

hello, I have some problem, help me please - I really know about how to setting webinar register site like my example    https://pic.in.th/image/Screenshot-2567-09-02-at-19.54.32.QbQUPR But now I have some problem to setting like that - Not Date/time right from- Can't edit some link on Information you provide when registering will be shared with the account owner and host and can be used and shared by them in accordance with their Terms and Privacy Policy. Help me plese

Bonjour J'ai programmé un webinaire sans invitation, de 14h30 à 16hLes panélistes souhaitent discuter en amont du webinaire sans que les participants puissent se connecter.Existe -t-il une fonctionnalité sur ZOOM pour ne pas creer d'interférence Merci pour votre retour

simple yet frustrating question. seems that this is NOT included in a pro account?

How do I spotlight two panelists while in speaker view, and still be able to show the audience the other panelists? When I do so, the audience only sees the two spotlighted panelists - they don't see the other panelists. I want them to be shown at the top as small videos. 

Hi folks, does anyone know if there's a setting to have the Zoom Webinar waiting room video play for attendees before they get into the webinar, even if they log in late?

 Zoom, are you listening?As a women's entrepreneurship community, we need a webinar and meeting platform that scales with our growth!We need:100 attendees capacity for webinars to reach a wider audience100 attendees capacity for meetings to collaborate with our teamsAffordable pricing that fits our startup budgetsZoom, can you help us break down these barriers and empower women entrepreneurs to grow their businesses?Let's make online meetings and webinars more accessible and affordable for all.Let's comment below 

We ran a webinar recently and I uploaded the registration/attendee list to Zoom which worked fine. When we ran the webinar however, about 30 people came up with the same attendee name.  The attendee report generated afterwards also did the same.  It listed the same person 30+ times with different log in/out times but we can't differentiate who was who (it was not the same person).  There are 30+ people who were registered but showing with no log in/out times.  That means that there are 30+ people who I can't confirm if they actually completed the webinar or not hence they don't get a certificate for completing the training.  Has anyone come across occurring before?  I don't think it was anything that I did as the registration list was uploaded correctly.  I don't want this happening again as some participants are going to be upset that they aren't getting a certificate.