Solved

It took some doing, but I finally found out how to enable sign language interpretation for the account, and schedule and start a meeting with interpretation enabled. [It's stated, but I missed it at first: Must schedule and start from web portal.] But we have existing recurring meetings which we'd like to provide interpretation for. Changing the meeting ID would be a big deal, essentially impossible. Is there any way to enable interpretation?

I connected with computer audio on my laptop (windows 10) , and even did the set up the microphone and it registered it just fine, even the little icon goes green when I talk, although the other person couldn't have heard me, I even tried swithcing to my phone and the same thing was happening , did I miss something , am I doing something wrong? I even tried with headphones...

楽器の音は雑音と認識されることから、ZOOMのガイダンスに従って「背景雑音を抑制」や「音楽とプロフェッショナルオーディオ」などの設定を試してもミーティング参加者に聞こえません。PCは最新（i5 第12世代、Windows11、Memoriy 16GB）の買ったばかりのものです。

Hi everyone, I updated my Zoom account the other day and since that I keep having very strange effects in my video.The video always starts normal with a good picture and after a minute after that it keeps flashing, so I see as in attachment. I reinstalled the whole program but that didn´t help.  Could anyone help me please?Thank you so much in advance Sonia

What have you put in your Help Info message? I'm not sure how/where to direct folks who need Help.

Hi, is it possible to create simultaneous sessions for simulation events before the main event? No normally do the training and simulation sessions 1 month before the main event, and we have been using two accounts with webinar set up so we can schedule concurrent sessions. With one accounts with events is it possible to open two training sessions at the same time? That is 1 month before the scheduled event.

i cannot hear the voice of the participants. i can only hear static sound

All our meetings require participants to regsiter. Once they register they receive a Confirmation email (see below the example).  I want to change the from name and the submit questiobns to: email highlighted in RED From: Joe Blog <***********>Sent: 22 July 2022 12:54To: Mary SmithSubject: Testing Confirmation"External email. Open with Caution"Hi (Participants Name),Thank you for registering for "Meeting Topic".Please submit any questions to:***********Date Time: Jul 25, 2022 09:00 AM Canberra, Melbourne, Sydney    Every day, 3 occurrence(s)    Jul 23, 2022 09:00 AM    Jul 24, 2022 09:00 AM    Jul 25, 2022 09:00 AM    Please download and import the following iCalendar (.ics) files to your calendar system.    Daily: Link to meeting.icsJoin from PC, Mac, Linux, iOS or Android: Click Here to Join<Link to meeting>Passcode: XXXXXXXXXXNote: This link should not be shared with others; it is unique to you.Ad

Hey there, ich record my meeting on my PC. I want only the "speaker" view to be recordet. But in speaker mode I dont see all the other participants like in galery mode. So I join my on meeting simultaniously in via browser where I can use galery mode. Than I have the galery full-screen und the app minimized on top. That would be a solution but in the browser I can only see very view participants. I would like to see up to 49 participants. Any ideas, solutions? Thanks and greetings - Sascha from Germany 🙂

Dear Zoom Admin or anyone in this forum, I'm having trouble changing my Zoom account bill from annual to monthly because it's past the due date, so my bill can't be edited. What should I do so that my account is still active and I can pay monthly? Thank you for the help. Yours faithfully.

I believe I have blocked a number by mistake.  I have not found any way to view the blocked number list.Following help I found has not allowed me to be successful.  See attached.  It shows no numbers at all.  I have blocked many many numbers.  How do I view and then unblock a number?

I enabled live transcription for a Zoom meeting today, but ended the meeting without saving the transcription. I can't find anything in the meeting folder. Is there some way of retrieving the transcription? Fyi, I work on a Mac desktop.

HELLO. I WOULD LIKE TO REFER TO MY SCRIPT WHEN I HOST; MY QUESTION IS- HOW DO I BALANCE LOOKKING INTO THE CAMERA ON MY LAPTOP WHILE OCCASSIONALLY REFERRING TO MY SCRIPT? IS THERE A FUNCTION THAT I NEED TO KNOW ABOUT THAT WILL ROLL MY SCRIPT ALONG THE TOP OF MY SCREEN? TIPS ON HOW TO LOOK LIKE I AM LOOKING AT PARTICAPNTS, i.e. tips on exactly where to look on my laptop qould be GREATLY appreciated!

HiI started encountering a strange behavior just after upgrading to premium.Previously when I used to schedule a meeting from Zoom desktop (Home > Schedule > fill info > Save), Google Calendar would open automatically so I can add the meeting to the calendar.But now after upgrading to premium and scheduling a meeting in the same procedure, after hitting "Save", Microsoft Outlook opens up instead of Google Calendar. I don't use Microsoft Outlook. How can I revert back to the old behavior? Thanks in advance

Hi,  I have a Zoom Room.  Every time i start a new meeting, it opens up with a random meeting number.  I want to have the same number and passcode every time.  Where can i set this ? 

Please, I was playing around my zoom and messed up my account login details: Meeting ID & Passcode. How do i get it back the way it was?  I used it for more than 8 months and do not want to get it lost. Thanks

Hi all,  I have a 40-minute time constraint for meetings as I'm still on the basic account plan. I kind of like the 40-minute limit, as it offers a mandatory mini-break for my students for longer lessons. I understand that if I upgrade my account, this will disappear but I don't want that to happen. My question is that if I upgrade to the pro account, can I set a time limit for my meetings? I would prefer a mandatory 50-minute meeting instead of 40 minutes. 

This problem is happening on Windows 11.The microphone works in other applications, such as Sound Recorder, but not Zoom. There's only 1 microphone device (the built-in speakers in the laptop), so there isn't really the possibility of the wrong device being chosen and the privacy settings are allowing desktop apps and show Zoom accessing the microphone while the app is open. I'm at a loss for what else to try.

I would like to be able to have a record of the times of meetings I participate in (not only those I hosted).  There is a report that seems like it would do the trick -- the "Sign In/Sign Out Report."  (This is located in Admin > Account Management > Reports > User Activity Reports) Unfortunately, its name notwithstanding, this report only shows sign in time, not sign out. So two questions: (1) why no sign out, (2) is there a report that shows length of participation in meetings that are joined (as opposed to hosted)?

Hello all! I am looking to add paging to the Zoom Phone System. I have polycom VVX410's deployed and running on the zoom platform. If possible, I would like to use each endpoint as the speaker for the paging, versus installing speakers. I have read through the Zoom group paging, Algo 8301, as well as the CyberData SIP Server documentation, and none seem to be clear if it is at all possible, either as a standalone solution (using only zoom and the polycoms), or if I need the use a SIP server to assign an extension and have it pushed out to the polycoms. If anyone has had success setting up group paging or PTT, please give a shout! Cheers!

One of our offices is small and we have calls come in and route to one of two users based on whether they are on a call. They have asked if we can add an external number as a third option in that sequence. I have looked and cannot figure out how to do this. Has anyone done this?

I'm working on a Mac and saving Zoom recordings locally (as we have to).  Each folder that contains the CONVERTED recording (it automatically converts when the meeting ends) also contains 3 files named:  double_click_to_convert_01.zoomdouble_click_to_convert_02.zoomdouble_click_to_convert_03.zoom Depending on the size of the meeting, they can be HUGE! The meeting has already converted, and is saved as: zoom_0.mp4 What are those files for? Can I  somehow automatically delete them? A colleague - using Windows - says that his automatically delete once it's converted. Is this a Mac setting issue? Or a Zoom setting issue?  Can anyone shed any light for me?

Hi there,  This morning as I was hosting my regular zoom class (for teaching watercolor painting),  of my 18 students, six were not able to sign in like they normally do.  I email them the link the day before, and they are always able to click on the link to go to the waiting room, where I will click them through right before we start the class.  Today I knew I was short many students, yet I never saw them show up in the waiting room.  Somehow, these 6 people got locked out of my class. How can I prevent this from happening again? (as I teach this class every week).  These names never showed up on my end for me to click them through into class. (Yet, after class I found text messages from all of them wondering why I wasn't letting them in).   Has this ever happened to anyone else? How can I remedy this? 

As a host and a  participant in a class I would like to know how to hold a meeting showing the instructor or maybe 2 or 3 instructors to all the other participants at home. Could I use a camera and mic on my laptop showing not me but the instructors? 

Hi Everyone  My meeting is at capacity now at 100 people registered so I bought a "large meeting" licence for this month. How can I increase the capacity of the original meeting from 100 to 500?   Thank you all