Meetings

I am unable to play the recorded meetings. It gives me the screen where it says the host shared the recording with me but will not let me play it

THERE IS NO BOARD OPTION FOR "DESIGN" There is an annoying and distracting red dot next to my "HOME" button on the left of my page. WHY???I open the home page, thinking it's trying to alert me to that page, but nothing of importance shows there. SO, this annoying red dog keeps distracting me from actually working.  HOW CAN ONE CONTACT AN ACTUAL HUMAN AT ZOOM TO ADDRESS THIS???

Hi, I use Outlook Classic with the Zoom Plugin. When I create a meeting it shchedules it with Zoom and inludes a link properly. The only problem I have is if I move the reponses to the invite (declined or accepted) then the meeting is cancelled. The Folder I move it to is in the Inbox folder, it's just a place where I put my read mails that need no futrher actions. Example: "Inbox > Sort"  I use a Quick Steps action to move mail this way and all it does it mark it read and move it to my folder.  I understand if moving it to another calendar, this would cause it to be delted but moving the accepted invites between folders should not delete the meeting right?  I have a Zoom Workplace License that is managed by IT but no one else I work with has this problem and they all move mail from the inbox to another folder to keep the inbox clear.  Any advice is greatly appreciated!   

Hi,  We have recorded a zoom meeting. How can we reply this recorded meeting on an existing scheduled meeting? Can it we achieved automatically or does somebody has to attend the meeting and start to reply it manually? 

in my Zoom meeting, I can share the Chosen movie sound but not the image. I am not sure if it is a zoom setting that needs to changed or if Google prevents sound sharing. Google has not responded me yet.

Hello,I have been using zoom for 5 years, have done many recordings. But a recording that I did today that was on the cloud is not in my Recordings tab. Is there a way how can I find it?

Hi,  I am currently doing presentations to some fellow learners through zoom. The first we I did a recording and it went great. The recording recorded the presentation, the learners & I in gallery view. This is what I wanted. Unfortunately the next presentation session, when my recording finished the recording was only of the presentation and nothing else. I have another presentation coming up and I want to get this fixed. YouTube and other guides have not been helpful. How do I get my recording to record in gallery view and not my presentation. Again, when I go on to zoom recording settings no cloud settings come up and thats what all the videos have been telling me to do. Please help 

I can't seem to get the timestamps removed from my recordings, even though I have it unchecked in my settings. Any ideas how to fix this?

I don't see my Zoom meeting today in the Recordings and Transcript section in Zoom. I usually see it after a couple of minutes, but it's been past an hour and still no recording. It's a very important meeting. I checked the Zoom local folder; there's nothing there. Please help! 

Hello,If I open Zoom, and join a meeting the preview windows will open with the correct title(meeting 1). If I then exit the preview and join meeting 2 the preview windows will show the wrong meeting title(meeting 1) It will usually show the last joined meeting title instead of the one I just joined. Pressing join will show the incorrect meeting in meeting info, as well as the incorrect meeting link.After I leave the meeting the next preview will be correct. closing it, then opening a different one will be incorrect again, with the incorrect meeting preview title, meeting info, and meeting link. This occurs for meetings scheduled by someone else on your behalf on both Windows and Mac or meetings created by you. This also happens for meetings scheduled via Outlook extension. I've tested this most extensively on Windows 11 24H2 with Zoom v6.4.12 64384. Clicking on the meeting link, which is different for both meetin

From an Zoom invite link, I click on the prompt 'Use microphone and camera' button to turn on my mic and camera. Button not work at all, so I click on 'continue without mic and camera' to join the meeting. I click on the mic and camera icons there to turn them there. That does not work either. Mic and camera do not activate with either method on my chromebook I next tested on hosting a Zoom meeting. I could not activate the mic and camera this way too. I then tested on Google Meet to see if my chromebook's mic and camera were the issue.  The mic and camera activated in Google Meet, no problem. Anyone know how to fix this so it works on Zoom too?  Thanks.

Hello! I just bought Large Meeting 500 participants. I had scheduled a meeting before buying Large Meeting. The meeting is tomorrow. Will the meeting host 500 participants?

Hello, everyone.Yesterday, on July 29th, 2025, I made a cloud recording.I didn't initially enter the online meeting. I was turned to a "Host". Since I was panicked about full storage, I used a Cloud Recording. Everyone noticed that the recording was in progress. Later, as I checked my recording history, cloud recording, I couldn't find that.As I contacted the customer service, I was told that it usually take 24 hours to process via Cloud Computing. It's been over 24 hours since the meeting ended. There's also not a single email about the cloud recording.Additionally, my account is Basic account, so I won't get help from anywhere. Does anyone here have solution?

I bought a new laptop basically for conducting Zoom job interviews, but audio will not work in Zoom desktop despite spending hours messing with drivers, settings etc. !!   This is extremely frustrating.   I have a Swift GO 14 lap top (SFG14-71T).Windows 11 Home came pre-installed on laptopRealtek driver 6.0.9514.1Zoom version must be latest as I just installed it 2 days ago Speaker does not work in Zoom regardless of whether I select "Allow hardware acceleration of audio..." and "Enable audio enhancements". Troubleshooters do not fix anything for me. Speaker works fine in youtube etc. and all other windows applications Why does your sound not work Zoom??     

Waiting room is enabled under my Zoom settings, but yet everyone that joins my meetings are not placed in a waiting room. I have verified these are not co-hosts. This randomly started happening and it seems the setting is not taking. I have disabled and saved and re-enabled a few times. Still no luck.  

This is such a simple problem, I can barely believe I need to ask.  My ZOOM software was many months old, so I installed the latest just now and rebooted my Windows 10 PC.  I started ZOOM as usual, but I only get 1 window, the one with the controls along the bottom.  I have always had a second window, which I use for the speaker, and use the first window for the gallery.  I can't find a way to open that second window.  In addition, ZOOM is not showing the feed from my camera.  In video settings it identified the correct camera, but it is only showing my background;  no video at all.  Help!

Windows laptop, zoom and windows updates all done and rebooted.  Lately if I'm sharing a video with someone - specifically sharing that window - if I flick to another window (to take notes), the screen sharing pauses and/or shows the other person a black box. It never used to do this, I used to be able to keep sharing the video while taking my notes. It's really stuffing me around!I don't want to share the notes window - I just want the window with the video to continue being shared with the other person. 

Hi.  For the Zoom account for my synagogue, Waiting Rooms are disabled and Allow Participants to Join Before Host is enabled.  But it doesn't work.  Participants who attempt to log in before the host still get the "Please Wait for the Host to Start this Meeting."  Some setting must have changed but I can't figure out what.  Any idea why?  Thank you.

I have an iPhone 14 Pro on iOS 18 and an iPad Air on iPad 18. When I start a meeting on iPhone it immediately closes it out. Tried restarting phone, checking camera privacy settings, reset the phone settings, updated zoom, changed network, reinstalled zoom, EVERTHING. Nothing helps. On my iPad, I can’t activate the front facing camera but the meeting does stay open. Is Zoom really this buggy? I tried Zoom (with my account) on my wife's ipad that has iPad 17 on it and everything works.

I am trying to connect an external mic with iPhone and while most of the other apps like voice memo, etc recognizes the mic and works on that mic - while connecting to Zoom meeting, it uses the iPhone's in-built mic and does not use the external mic. I tried looking up settings but didn't see an option to switch the mic. How can I switch the mic that zoom uses?  

I've enabled original sound for musicians (and yes, clicked the button at the top to actually turn it on), enabled Stereo in the audio settings. Even went to my account settings to enable and force stereo audio for clients. I've recorded the meeting onto the computer. And sound is mixed down to mono... The music I'm playing is stereo, the microphone device is sending stereo, but Zoom is outputting and recording a mixed down to mono version which sounds hollow because the L and R channels of the source are out of phase and when they're simply added they cancel each other out. How do I get Zoom to actually record and send stereo audio?

After I record a part of a meeting I wait for the pop up to tell  me that it is ready ,  then i go into the recording area of the site,  I delete the video file,  and the translation file  leaving only the audio file.    I then download it to my computer.   It downloads as an MP4 file,  which is not how I want the file to download.   How can i get it to d/l as mp3?  also,   Out of the 3 files that are recorded when using the recording feature.   I always delete the video and the translation.  (first and last file listed in drop down list)     Is it possible to turn off the creation of the video recording and the transcript prior to recording?   That way only the audio is created?   

Hola buen dia, deseo recuperar una grabación de una reunion que acabo de terminar, ya que cuando se estaba convirtiendo se fue la luzPor favor, me pueden colaborar?

I have two Macs, (Mini M3 and Macbook Air M4), both running latest OS and latest Zoom Workplace versions. On both of them when I screen share, my viewers see only the black rectangle (which I also see in the little view window that appears near the controls).  I have similar hardware with the same OS but an older version of Zoom that works fine.  Of course, I suspect the new Zoom version.  We also have some cybersecurity software running on these machines so this is another suspect.  Anyone else seeing this or have any suggestions?Thanks,Rob

Job recruiter shared a Zoom email link to view and schedule an interview.  I am using a personal laptop.  Every time I click on the link it leads me to a Zoom client update page, begins update process, gets installer package, download begins, and then just cycles.  First time I uninstalled Zoom and reinstalled to version 6.5.10.  Ended MSI installer package in Task Manager.  Used email link again.  Same result.  I have now uninstalled and reinstalled Zoom four times, each time attempting to utilize the emailed link from the recruiter, and getting the same result.  "Zoom Client needs to upgrade".  Have tried this with both 32 and 64 bit versions.  I have the basic free version.  Oddly enough the same process and result, or lack thereof, occurs on my iphone.  Please help! Is this an issue with the scheduler's version of Zoom requiring an updated version?  Even if this were the case, my fully updated Zo