Meetings

When I worked at a professional services firm that used Zoom colleagues could start meetings using my personal meeting room before I joined the call. At a startup now with my own zoom account I can't seem to enable that to work. I know you can disable the meeting room and enable participants to join before me and both those settings are enabled. Yet still guests are put in a waiting room when using my personal meeting room. As a use case I am on holiday next week, but the standing team meeting is a invite from my diary with my personal meeting room details - I'd like the team to be able to have that call when I am away. I have read that you really can enable guests to join before me if I create a specific zoom link for a meeting, but for years I just put my personal meeting room details in a calendar invite and I like working that way. If you know of a way to enable guests to join my personal meeting room without me I would be delighted to hear it! Thanks in advance, Fred

A user in my account has been receiving incoming meeting requests on her android Zoom client from another user, usually using the Windows desktop app, 3-12 hours after an unscheduled meeting took place between them. There is no call being placed, but her android phone rings and shows an incoming request from the person she met with earlier in the day. On her end, it looks like the caller is reaching out to establish a second meeting, but when she accepts the request, it is immediately disconnected, and there is no record of the call. On the caller's end, he receives a notification that his call was declined, even though he did not place a call. This has happened several times between these two users over the past 6 months and both of them have been using the latest software versions for android and Windows. Additional info: The user receiving the call is US East Coast, and the "caller" is on the US West coast so there's a 3 hour time difference.

When I join a Zoom meeting often my fellow participants tell me that my voice sounds distorted - a bit like Mickey Mouse!  If I leave the meeting and sign back in again this usually cures the problem but can take two or three attempts.  Can anyone suggest what is causing this and how to stop it happening?

I have a problem with Zoom since about two weeks. When I use the whiteboard on an iPad Pro it turns black or white in large areas after a while so that I have to stop the session. The content underneath is still visible for other users in the meeting, but I cannot see what I am writing any more. I tried reinstalling the app, even set back the entire iPad and also contacted the Zoom support via the chat, however none of this helped. Has anyone got an idea or experienced a similar issue? Otherwise I have to cancel my pro-account because Zoom has become useless like that.

Hello i try to create a free account with my business Mail, but the Mail with the verification code does not arrive. Not in Spam and not if we allow the zoom mails on our server.... I opened a case but get only the information that i dont have an account and so i can´t open a case... So anybody knows what i can do?Thank you so much   

have a Lenovo P14 laptop with Ubuntu 24.04 installed with all updates. When I open Zoom, my audio is completely dead... going into system settings and trying to

I am having trouble when zooming our church services. The spoken word comes through clearly but as soon as the music and singing starts the audio stops working. I have tried to alter a variety of settings but cannot find out why. This has only started happening since around July as before that all services where heard ok.Anyone any suggestions please? 

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Downgrade with the "upgrade".Used to be when you looked as usage reports all you had to do was click "unique users" and it would immediately and cleanly remove duplicates. NOW - nope. Click the box or don't - It doesn't matter. Now you have to manually sift through duplicates.WHY have the box at all!? Why change it to no longer work?NO tech support. NO way to even report the bug. All links to filing a form, a ticket, call, etc no longer work. 

Hi Im new to zoom  and I also cant hear the piano on the other persons endpeople have sent me invites in the past so going back 5 years it was fine i could hear fineIt looks like you have a problem with this unresolved please help us all

This question has been asked before but the answers (and information on Zoom's own webpages) varies.  I want to know is transcription of cloud recordings available with the standard PRO account?  On Zoom's advice page for audio transcriptions, it includes PRO accounts: Requirements for using audio transcriptionA Pro, Business, Education, or Enterprise accountBut if you look at the plan comparison chart, it says it's not available with PRO or PRO PLUS, only with BUSINESS and above. Most responses on forums seem to support the latter, but some do say it's possible with PRO.  Can someone please provide the latest official verdict on this question?  Thanks!Alex

When I try to join a meeting I get a join meeting timeout or browser restrictions that prevent me from joining. What causes this error? Could a filter or something else be affecting it?

Hi, I hope you can help.When another participant or host are sharing their screens, I am unable to see what they are sharing.I have checked the settings and everything that I can see to be turn on to allow screen sharing has beenI am at a loss to how to move forwardPlease help

Currently, when the host leaves the meeting, Zoom asks that person who to assign as the new host before leaving. I wanted to know if there's a way to change that. I would like for the meeting to continue without a host. Is there a way to set that up?Thank you very much in advance.

Quand je partage mon écran sans cocher la case "Optimiser pour le partage vidéo", tout fonctionne parfaitement.Mais quand je partage mon écran et coche la case "Optimiser pour le partage vidéo", le partage d'écran se met en pause, et les participants ne peuvent pas voir le document vidéo partagé. Je précise que j'ai désinstallé et réinstallé l'appli zoom aujourd'hui (01-06-2025) mais ça n'a pas résolu le problème.Quelqu'un peut-il m'aider svp ? Merci beaucoup.

i just purchased zoom subscription but i dont see it on my account i even tried relogging in with multiple devices. i do have the mails for my subscription but it doesn't show the subscription

I have a Basic account, and host a scheduled weekly meeting. Anyone with the link can join. No waiting room. This week, the meeting terminated unexpectedly early - there was about 7 minutes remaining on MY countdown timer. I got the big 'Need more time?' popup message at the usual time - around 30 minutes in. I suspect that it was because someone entered the meeting 10 minutes early, then left the meeting early (that was the only difference I know of compared to other meetings that lasted 40 minutes).  Oh, and this week I dismissed the popup message (I usually just leave it there). There were no noticeable connection issues. Can someone shed any light on this, specifically what should I do to ensure I get the full 40 minutes? Should I perhaps use the waiting room to prevent people from joining early and starting the timer? Thank you in advance for any helpful hints!

Until last week, I could slightly shrink the zoom webinar chat (horizontally).  While I can still shrink it vertically, it no longer seems possible to shrink it horizontally. I believe that my Zoom auto-updated and this is what caused the change (Version: 6.4.7 (64367)). I'm running Windows 11. This is extremely annoying; even before I was annoyed that I could only shrink it a little bit - I really have no clue why zoom restricts how narrow we can make various windows (the Q&A and poll windows are also huge and unshrinkable). Any reason that the ability to shrink the chat at least a little bit was removed?I've done pretty exhaustive searches (including talking to Zoom's AIBot, which admitted that it didn't have an answer to my question) and can't find any info related to this issue.

Hey folks, trying to access and change the virtual backgrounds on this app.  Note on the right-hand side of the settings screen says this feature is "Locked by admin".  What??  I AM the admin - at least I guess I am .  I own the account and I'm the only one who uses it.    A pop-up note says I need to be running Windows 7 and above. The PC I'm using  runs on Windows 8.1.     I'm at a loss as to how I can open the virtual background features on this PC.  I'm able to do it on a MacBook Pro, but unfortunately, it's a year too old to function properly.   Any help or advice is appreciated.  Thanks in advance.

Hi!I can see my account which is a pro one, has a lot of settings blocked. It seems I am not being recognized as an admin. I don't have any other user in my account, only me.The thing is I want to change some settings as the meeting passcode required to join but I can't change that.This is the message I get in the dashboard (see screenshot) Well, it says to contact the admin but I never blocked the setting options and I AM certainly the admin of the account.Any ideas on what is the problem?Thanks

I have  installed zoom app in Mac but it seems not let me login using my id. Every time it says that unable to connect to internet. 

So i have been receiving this error when the host share the screen and i take control - "Your internet connection is unstable " & the control lags a lot, i cannot get any work done.I have followed the following steps which i found on the internet and the forum - 1. I was on Wifi , checked the speed , its still works good (45 mbps).2. Tried with wired connection, same problem3. Tried with zoom browser client , same problem4. upgraded to latest zoom version, same problem5.ran the network connectivity tool inside zoom, all looks good there but the problem still persists.6. Have prioritized the zoom application in task manager at the highest, still same problemI'm so fed up with  this error now, i cant get any work done. we bought the yearly package of zoom for this sole purpose & its just useless now.Will appreciate  if anyone can provide any solution.  

Hi out there, I'm trying to use Powerpoint slides as a virtual background for a presentation bu can't see the option to allow me to do that in Advanced Screen Sharing.I've downloaded the lastest desktop version, and checked my web profile and the desktop settings allow VB, and I thought I'd done it before, but now when I follow the instructions I can't see the option. This is all I can see Can someone suggest what I'm doing wrong?  Thanks in advance Tony

Hello, I amm trying to find/access Zoom's attendance reports but all I can see are registrants.  Can anyone advise how to access who actually attended and for how long? TIA

I've just started exploring workflows and am trying to build one to save meeting summaries to our CRM. I've found the template which will create a document from each meeting summary - that all makes sense. But I can't see any way to post to a webhook from a workflow, or any other means to send the data to another app. There are only 19 workflow automation apps on the marketplace. None of them are for my CRM and none offer a general-purpose way to send data, like posting to a webhook or calling Make. Am I missing something? If there a way to do this that I'm overlooking? Thanks.