Community Resources

I have got account *********** and it is pro-account. It was made payment for next month. I use account for education goals. I registered my account in Kramatorsk Donetsk region. Kramatorsk was not occupied territory by Russian Federation, and now Kramatorsk is in Ukraine and is not occupied by Russian Federation. Now I am working in Lviv, Ukraine. And I get error "Account is disabled. Please contact Support."1. What is the reason of disabling?2. Please can you enable my account?

Dear Sir As per your advise of permitting 20 % discount on bill I have permitted to debit my account. On verification it is seen that not only the discount is not provided but additional charges are also collected from my account for renewal.  So pl return the amount excess collected from me at the earliest.

Good day, i made a payment today and yet am still seeing basic free  as my plan. please kindly help me sort it out. thanks. ***********

Hi, I would like to have the notifications of "when attendees join meeting before host" sent to a second email (that I have on my phone) but I do not want to be receiving accounts related emails such as payment receipts on that second email.   How can I use one email for accounts and a second email for notifications?

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how to solve thiseverything on this page is done and fixed but this still comes 

I have 2 accounts.  One I'm paying for and one is free.  Both accounts have separate emails associated with them.  The paying account is associated with my personal email.  The free one is associated with my business account.  I want to change my business zoom is what I'm paying and that my Zoom account will not be associated with my personal email.  

There is no support for such questions.Payment for using my account was taken 2 times last months. I have 2 receipts from 24th of December and 27th of December when payment was taken 2 times. Any help how to return my money?  All payment receipts I added into this email

I had to cancel my subscription. It is active until 4/27/22. For any meetings that were already scheduled after 4/27, will the links for those scheduled meetings still be usable or do I need to replace those with a new link? I am already using Google Meet going forward, but didn't want to change a meeting link if I didn't need to.

Hello, I'm currently using ConferZoom for one school (school A), but I also teach part-time at another school (school B). I set up a ConferZoom account with school B, but when I received the invitation in my school B email, it noted that my current account would be transferred to the new one. I'm assuming this means my school A account will be transferred over to my school B account. I don't want to mess this up because the invitation notes that once I accept this conversion, it won't be possible to undo it, i.e., account settings. Can I have two ConferZoom accounts for two different schools? I've tried contacting Canvas to help, but they said to contact Zoom. I'm unable find a direct phone number for ConferZoom to help, only email messaging. Does anyone have an answer for me by chance? Thanks. 

Hi! I am a teacher from Ukraine. I have heard that Zoom provides support to Ukrainian teachers, who are experiencing now the hardship of war. May I ask for a free plan that allows uninterrupted sessions longer than 40 min to run lessons in the April? I would be grateful for your answer.

Hi Zoomers!    Whether you attend Zoom events on a daily basis or only on special occasions, I'm sure you have one meeting or webinar that you will never forget.    What has been your favorite Zoom meeting or webinar that you have attended or watched? And why? 🤔 🤔   Let us know in the replies below 👇👇   I'll go first...   Before I moved back to the mid-south area of the USA, I lived in Florida. Goodbyes are always the hardest for me, and I dreaded leaving my new friends who had become like family.  A week after my move, we decided to chat on video using Zoom, which was my favorite and first EVER Zoom meeting 💙😊        

Necesito saber si es posible traspasar mi cuenta zoom a otro usuario, y como se hace. Gracias 

I have a user who has changed email addresses to a different branch of our company. We have only 5 licenses and they are used up. Is the preferred way to make the change deleting her old email and adding her a new user entirely? Will deleting her free up our 5th license to use for her again? 

I was trying to watch some previous recordings and it gave me a "Cloud Recording Plan Expired" message.  There was a moment when we needed to switch payment and have since.  I do not see any "Trash" links and cannot find those previous recordings. Help!

I have a Zoom Pro account. If I add another licence for that account is it possible for me to run a meeting and simultaneously have the other licensee run another ? Thanks.

Hi, We have a main account with sub accounts underneath. When a user from a different regional  location tries to access the main account, its flagged up as suspicious, and I am sent an access code. How can we stop this occurring, and allow someone else to login to the main account from the USA as well as the UK, so they can manage sub accounts  etc? Thanks

hi all.i work with origination unit. and cant connecting with my user via google account.  

Tim yang terhormat, Saya perhatikan bahwa zoom akun member saya dinonaktifkan.dan saya memiliki beberapa catatan di cloud dalam zoom akun saya ini.dapatkah Anda membantu saya untuk mengaktifkan kembali akun saya? Terima kasih,

25,000...50,000...75,000...100,000 🚀🚀   The Zoom Community Team is proud to be celebrating 100,000 community members! In just a few short months, this community has grown exponentially. We could not be more proud to be a part of something so impactful to our users. It brings us so much happiness to see all of the positive and helpful discussions amongst community members across the globe 😍   Thank you all for your contributions! Let's continue learning, growing, and delivering happiness together 💙   We would love to hear from you! Reply below and share one way that the Zoom Community has helped you 👇          

Hi, I am looking for a way to automatically send new Zoom invoices to a specific accounting email address in our organization. Is this possible? If yes, how? Thanks. 

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Hey Zoomers! 👋   Over the past couple of years, Zoom has virtually transformed into a household name.  You can occasionally find Zoom being mentioned (or someone "Zoom-ing") in movies, tv shows, commercials, etc.  📺   Show us or tell us an example of a surprising place where you have seen Zoom referenced?   Reply below 😎 👇   Personally, I was very surprised to see Michelle Obama and Jimmy Fallon hopping on Zoom calls, shocking meeting attendees on the "Tonight Show". It was such a wholesome moment! 😍    

Good afternoon! I work in the education system. I can't pay with bank cards as before. Please could you issue an invoice, an invoice and a contract to pay for zoom conference services for 1 year. If possible, provide scanned document data in color with stamps to the email address: ***********Thank you in advance.

Hey! I'd like to know how can I change the zoom account associated with my email ***********   Earlier I was using an individual zoom account which I had linked to my official email but later my company purchased a company license and now I wish to have and store my meetings on the new company zoom account and move away from the old one. I have the access to the new one but whenever I try to setup a meeting with zoom conferencing, the meeting host is still the old one and I wish to change it to the new one. My company is on the Gsuite network.   Thanks!