Hi all,
I passed at Zoom Pro because I need more than 40 minutes every time I use it. But they gave me a discount so I should pay £83.93 but when I made the payment they took £100.72 from my account. I really don't find this thing very professional. Does someone know who to speak with, please?
Hi, @Laura7218,
Most of us are volunteers here in the Zoom Community and don’t have access to account information or ability to make changes to accounts.
I'd highly suggest submitting a Support Ticket directly to Zoom Billing Staff at:
https://support.zoom.us/hc/en-us/requests/new
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
