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J
Newcomer
jajuarez
Newcomer
July 22, 2022
Question

Invoicing

  • July 22, 2022
  • 1 reply
  • 0 views

have been charged twice for the zoom service I am using

I am the sole user of your services and my meetings never surpass 60 attendees

I do not understand this charges and I need to have my money back

I am enclosing the two invoices I have received for the same serv

1 reply

M
Community Champion | Employee
Mr_Zoomtastic
Community Champion | Employee
July 22, 2022

Hi @jajuarez ,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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