Payment

Hi, Amy/@AmyPadolf,

This Zoom Support Article has information about changing between monthly and annual (going in either direction):

https://support.zoom.us/hc/en-us/articles/201806089-Monthly-vs-Annual-Plan 

If that doesn’t do the trick, let me know what you run into. If it does work, please come back here and mark this as the solution, so others can find this when searching. Thanks!