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finndubnar
Newcomer
July 18, 2022
Question

Changing email addresses

  • July 18, 2022
  • 1 reply
  • 5 views

We have rebranded our company and need to change all Zoom account users' email addresses.

 

For example, we are going from *********** to *********** - when we make the change will that user need to reinvite users to any meetings he created under the old email address?

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
July 18, 2022

Hi, @finndubnar,

 

I’m assuming you have Business Account or higher.  I highly recommend having your account admin (or you, if that’s your role) contact Zoom Support directly for assistance in this. They might be about to do this on the back end for you. 

Please submit a Support Ticket directly to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 

The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts.  

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