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Newcomer
Blockchain12345
Newcomer
April 12, 2022
Question

Account not upgrade

  • April 12, 2022
  • 1 reply
  • 0 views

Payment got deducted but account not upgraded

 

1 reply

crchan123
Employee
crchan123
Employee
July 15, 2022

Hi @Blockchain12345! Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


They will be able to assist you in resolving the billing issue. When you open a ticket, please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helps, please remember to click on the "Accept as Solution" button below!

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