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Newcomer
May 31, 2022
Question

Permanence after current special offer

  • May 31, 2022
  • 3 replies
  • 0 views

Hi, 

I would like to sign up to Pro Annual using the current discount (available until 10 June). But before buying it, I would like to confirm that after the first year, no further plans/packages are obligatory ie. there is no permanence after these 12 months 

 

Thanks

Anna

3 replies

crchan123
Employee
Employee
July 12, 2022

Hi @AnnaEnglartPlease contact our billing department by opening a ticket here: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

They will be able to assist you in resolving your billing concerns. When you open a ticket, please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helps, please remember to click on the Accept as Solution button below!

Newcomer
July 17, 2022

Hi there, I'm trying to sign up for this special offer but when I go to check out, it says my cart is empty except for 17 euros, please can you advise if this offer is still on. 

Kind regards, 

Teresa

crchan123
Employee
Employee
July 18, 2022

Hi @TeresaMurphy, the best way for you to get your questions answered is to contact our billing department by opening a ticket here: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032.