AI Companion

ola.. quero receber por EMAIL o resumo da reunião gravada pelo AI. Só tenho acesso ao resumo que fica na plataforma. alguem pode me ajudar como fazer?

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Hello, I've turned on 2 AI Companion settings "Use screen share content with OCR" and "Use meeting chat messages" and would like to know where and how to interact with Zoom in a way that uses those settings. We recently held a meeting, which was recorded, that we had text in the chat and on the screen that was not said out loud by anyone. The text was important to our meeting, but not mentioned in the content in the AI Summary. Also, when using AI Companion in Workplace, after the meeting, it did not yield any mention of the on screen or chat text. Any insights are appreciated! 

When I meet in my personal room, I get a Wonderful AI summary sent to myself and participants, in English. But I just received the AI summary sent for a scheduled meeting, and it was in Chinese. I don't read Chinese. Clearly, I have not changed any settings -- all I did was schedule a meeting for one week in the future. Any thoughts as to why the summary would come back in anything other than the language I specify I use? Thanks

I am an admin in my company account. I would like to switch off the "Meeting summary with AI Companion". Unfortunately, this is not possible. I get the message "Blocked by administrator". But I am the administrator. How can I switch off the summary with AI Companion? My ZOOM version is 6.4.0

I teach multiple classes per week on Zoom. All are archived as Smart Recordings. However, the inbuilt AI makes the same errors over and over, such as misspelling my name (it's the same as my user name), and mistaking my sex/using opposite pronouns.I can go into Smart Chapters and edit in the corrections, but I wonder why it never "learns" what is correct from week to week, and also why some classes are almost letter perfect - name, sex, transcript - and some are so far off...in the same ways each week.Assistance, anyone?

Cannot find this setting (despite following knowledge articles)

How do I turn on AI companion for Zoom phone? I have it on for Zoom video meetings but I don't understand how to turn it on for phone calls. Any suggestions?

Hello; We use Zoom AI Companion and our users community love the feature.  A user want to bring his laptop to a face-to-face meeting. start a zoom meeting to generate a meeting summary and tasks. The problem is that Zoom AI companion is not able to distinguish different attendees if they are coming from the same meeting participants setting in the same room. Is there a plan in the future to fix that? Can you share with me any articles related to this. 

AI Summaries used to have: Next Steps, Summary and then more details on every topic. Now I only get next Steps and a small Summary. Where did the details go?

Estimado equipo de soporte de Zoom,Estoy experimentando un problema con mi cuenta, ya que estoy recibiendo más de 100 correos electrónicos con el resumen de una misma reunión a mi correo personal. Ya he intentado solucionar el problema de las siguientes maneras:Elimine la grabación de la reunión.Revisé la configuración de notificaciones en mi cuenta de Zoom.Busque opciones para detener el envío de estos correos, pero siguen llegando.Agradecería su ayuda para detener estos envíos automáticos, ya que están saturando mi bandeja de entrada y afectando mi productividad.Espero su pronta respuesta y una solución a este problema.

I don't have the account settings to turn off ai I am the only user any suggestions ?

Zoom is not creating the summaries although I Turned on meeting summary automatically when meetings start

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Why do I get this message and no meeting summary?A summary and next steps for Rebecca & JD Meeting could not be generated due toinsufficient transcript.John

Upon the conclusion of a meeting, we get the AI Companion Summary (which we love), but it doesn't include the attendees or some field that we can use to link this and import it or add it to the CRM system.   We have explored multiple ways to get the AI Summary on the Contact in FreshSales, including Zapier, which currently doesn't support this. The only solution we see is manually attaching the AI Companion Summary to the Contact in our CRM.   We looked at the Zoom Workflows and then using Zapier to put it on the account.  We would forward the AI Companion Summary to a designated email address, and when we forward, we would include the contact's email address in the body that should be put in our CRM.  Then Zapier would run this into the CRM.  This still requires a user to remember to do this, and at that point, they might as well manually attach it to the CRM.   

I participated in a meeting where the usual host was not present and so someone else was chairing. The meeting is usually summarised with Ai companion and Meeting Summary function by the usual host. But the stand in did not have the feature enabled on his account.  Despite this, I "requested" that they enable meeting summary for this meeting by just clicking the button on my side. This showed it had sent the request, and then the Ai star was visible throughout the meeting as usual.  Prior to the end of the meeting, the original host left, and the hosting was handed to me for a further 10 mins.  When I asked the stand in host to access the summary that was made (as he was the one who enabled it for the meeting), he said he hadn't enabled the settings for Ai Companion yet, and that when he went into the account section where summaries are stored, he was just greeted with a "this feature is not enabled,

Hi everyone!I'm new in the Zoom Community.Recently a provider send an AI summary of our Zoom session to me and I'm considering the possibility to use it in my services.My question is:Is it possible to have a AI summary if I didn't set up AI companion in the session?Or this is not possible 'a posteriori'?I would love to see the accuracy of the summary checking with previous recordings with clients.Thank you in advance for your answers!Montserrat

Can anyone advise if AI Companion features work when participants are in some breakout rooms at the same time? Thank You

Hi, Today I got an email from Zoom re: Service-Benachrichtigung: Ihre Zoom AI Companion-Funktionen werden erweitert In the mail Zoom tells me to send an email to Wenn Sie möchten, können Sie sich dafür entscheiden, bei ZMO zu bleiben. Kontaktieren Sie uns dafür bis zum 17. März 2025 unter ***********.I therefore send an email to the named email address of Zoom just to get the info: <<< This is a No-Reply email; Replies to this address are not monitored >>>Hi!We are here to help!This email address is not monitored, however we are still here toprovide you with the best possible service. To receive help pleasetake advantage of the following

LHH IT Help DeskHello Joe,I understand that you are checking to elevate this to a vendor. With this, we can request for this feature.Please be advised that we have updated our Feature Request Process. To submit a Feature Request to our Product Team, you will need to leverage the "Submit a New Feature Request" option in your Zoom Community portal here h

after i amend the zoom AI summary and save it, it asks me to share and when i enter my email, then does not email it to me. how do i get the updated AI summary emailed to my email address?

I hosted and recorded a Zoom meeting yesterday, but did not turn on the AI summary. The meeting is saved in the cloud. I would now like to generate an AI summary of the meeting.How do I do that?Thanks!RickR

Dear Community, I am a Canadian physician and a meditation teacher. I have taken vows of confidentiality, and I choose to support people who are fragile and vulnerable due to poverty, illness or both. Yesterday, I had a conversation using my Zoom account with my teaching assistant partner, who lives in  Malawi, one of our planet's poorest countries, and a friend from Ireland. My friend in Ireland is exceptionally private, and she shares with me confidential information she shares with no one else.  I had not realized your nosy AI feature was recording as these two people shared their challenging situations.  I pay for insurance for counselling and teaching meditation on Zoom. I am unsure if it covers such a horrific breach of confidentiality and privacy. I nearly had a heart attack when a transcript of our highly confidential  conversation came  to me in an e-mail . How do I make sure that your snooping AI is turned off and Not collecting