Webinars

I originally had a paid Zoom account, but after my subscription expired, it reverted to a free account. Now that I've resubscribed to a paid plan, I can’t seem to find my cloud recordings. However, my cloud storage shows that it’s already 95% full. How can I locate my cloud recordings and free up storage space?

Hello — We use Zoom webinars on a regular basis. My boss is typically the one who hosts the webinars and has the webinar license in his Zoom account. I am the one who typically sets up and manages the webinar in his Zoom account. However, this is turning into an issue with me having to access his account (especially with 2 factor authentication).What are best practices here? Should I move the Zoom license to my account and add him as a co-host (I typically join the webinars in the background as a co-host/panelist with my video & audio off)? As far as I can tell, the only downside is that he would not be able to start the practice session and I would just need to do that.

We have a webinar scheduled for 1PM ET US, accommodating the panelists' and hosts' time zone. However, when end users add the webinar to their calendar from the Zoom Reminder, it adds to their calendar at 1PM their local time, instead of adjusting for time zone (ie, when a PT attendee adds to their calendar, it is showing the webinar at 1PM PT rather than 10AM, which is 1PM ET). Can this be addressed from our side, or is it a bug?

I am organising a Zoom webinar with registration details to be passed to my organisation's Hubspot account. However, I noticed that Hubspot contacts that already exist will not be updated to reflect a new Zoom registration activity. I thought I might instead create a Hubspot form and a landing page for the webinar, with an automation for anyone who fills out the Hubspot form to be automatically registered in Zoom as well. But I can't figure out if that's possible - does anyone have any experience?Also, is there a way to view a registration list in Zoom webinars?Thank you!

I set a Zoom Webinar registration form and added a few custom questions, all of which are set as "required". I see the questions when I test the form, but the responses (or fields) are not all present when I run the registration report. How do I fix this? 

My company is transitioning from On24 to Zoom Events. One of the features we utilized was the ability to forward all questions submitted in a webinar to an email account. That email account was integrated with Salesforce, which would automatically create a new opportunity in our CRM. Is there a similar type of workflow that we can implement with Zoom Events, specifically SimuLive Sessions Q&As, that can achieve the same or similar results?

Hi AllWe experience some issue with sync to salesforce for zoom webinars. We have install zoom for lightning, and do experience different pattern for the webinars created. Attendee - attended the webinar are not always sync to salesforce. We have tried to get in touch with zoom for help, but without any luck. Have anyone experience the same and how did you overcome the issue?any input would be helpfull - Thanks in advance

I m just upgrade my Monitor. Now using Samsung G9 Odessey 49inch monitor.Issue: When I start share my screen or Partially share like a portion od my screen and do Record the color and recordings are like complete washout colors and its feel like it record so blur.example like this: https://ibb.co/R47QHjh6but when i screen short or when i do OBS the real color comeslike this https://ibb.co/1GyvkB3DI dont use HDR at all.other settings like this:https://ibb.co/PvYdLv9Qhttps://ibb.co/JRqDW5FgI dont know what to do. i change some settings and seen non of these work at all.what to do?I am teacher and my 90% work happen on Zoo

Hi,I have an upcoming Webinar event where translations are needed in 15 Indian languages. I realized that Indian languages can be added only as Custom Languages and there is a limit of 5 in this category. Can anyone advise on how I can have translations availed for 15 Indian languages? 

In a webinar we could share the image of video, but there was no option to share video audioHow can we do it???Was it an error from ZOOM?

Hi, I'm trying to register to the webinar of today Complying with U.S. and Canadian PFAS regulations and I am not receiving the e-mail confirmation. Anyone can help?

Hi,I regularly receive webinar confirmations or updates that I did not request. So I spend my time unsubscribing. In the past, it was possible to indicate that a subscription was unwanted, but that option seems to have disappeared. The only solution I see now is to block all emails from Zoom.Would someone have a less drastic alternative to suggest?Thank you,Nicolas

Hello, How do I contact Zoom to inquire about inaccurate reporting data for Webinars? For example, I know 20+ people registered to attend my webinar, but Zoom is showing only 14 registrants when I export the list. This has been an ongoing issue, and I don't know why Reports is not showing accurate data in real time.

Hey Zoomers, this could be massive: For those of you NOT familiar, "Silent Disco" is where a DJ has a limited number of headphones connected to their DJ gear, usually 30-ish people. The DJ gives out the headhones, nobody else can hear.I want to do this on Zoom, and tried today, but it did not work. Anyone with their phone can log in using a QR code, and use their own headphones to listen.Has anyone tried it? And what settings did you use? Please and thank you,DJ Crispy Matters

Hello there, i have a question about spotlighting speaker through 2 different zoom. It's kinda confusing for me to say, since i'm not really fluent in english.  I'll have to host a competition in a zoom meetings, which i use 2 different zoom meeting (1000 participants meeting and 500 participants meeting). Is there any way for the meeting consists 1000 participants can have the same screen shown of the speaker with the 500 participants without making the speaker to join those 2 different zoom meeting, which the speaker only joins the 1000 participants meeting? I hope my question can be understandable, Thank You. 

Usually when I assign myself (an admin account) as an alternative host to my org's webinars, I get a unique join link with the /s/ character for 'start.' As of this morning, when I tried to do this for multiple webinars, all I could get was a generic zoom.us/join link. I am then prompted to put in a meeting ID and then got bounced to registration.  I updated Zoom Workplace from 6.4.7 to 6.5.1 but the problem continues. I also tested with a colleagues admin account as alternative host, and they got the same generic /join link Running on Windows 11 What changed/am I doing wrong? I would upload screenshots but it says I do not have permission, so you'll just have to believe me.

Is it possible in a webinar to have the Chat default be to All?  Right now, it defaults to Hosts and Panelists and attendees need to remember to change to All. We would like this reversed for webinars, the default is Chat comments are visible to all unless Hosts and Panelists is specifically chosen. Our attendees often forget to change the selection and so the discussion is being lost.

I want to conduct a zoom webinar. I am not able to see the option in my plan. What to do?

Hello friends. I am hosting a virtual book launch next weekend. I want the attendees to RSVP their availability to me. Can someone guide me as to how can I enable the RSVP feature ?

Hey, I recorded a webinar today to my computer, like I always do. However, Zoom did not generate all the video files it usually does. It only exported one video file with the audio and just the slides. Unfortunately, the speaker window didn't appear on the recording even though they did on the actual live webinar. Does anyone have any idea why? Again, this is a computer recording and our last webinar last month worked perfectly. The only thing I can think that I did differently was that I had 2 screens this time around. Do you think that interfered?  In any case, does anyone know if it's possible to recover any files that maybe have the speaker box in the image as well?  Thank you.

Hi,  As of a couple of weeks ago I could go to webinars on the left side bar, then select reports, then go to the specific webinar within the selected time period and click on either registrants or attendees and export a report. Now when I go to reports and select webinars, it only gives me the 3 options and they are all regarding "registrants" and not "attendees".  Can someone please tell me how in the heck can I do this now? This is so frustrating.  Also the zoom support number on your top sidebar is not a working number.  Please advise me how to do this. If this is no longer offered, we may be moving to a different company that offers this feature.  Thank you.   

Hey there,I'm trying to figure out the best way for us to manage recurring user trainings using Zoom. We are hoping to move over to Zoom Recurring Events but I want to make sure that there aren't any potential challenges that we might face that I'm not aware of. We have a Zoom Events License with a 500 attendee limit and our average attendance limit is well below that so we're not restricted by that.Current setup:Running ~70 webinars through Zoom across various languages. There are about 20 topics and the weekly content is always the same. For example 'Getting Started' is one.We currently manage our user trainings as 'Recurring Webinars with no fixed time' in ZoomWe don't use any registration pages or emails as this is all done through Skilljar The only reporting or data that we pull from Zoom are the Q&A if needed, chat and cloud recordingChallenge:We want to convert these into a mix of

I'm trying to embed the form to register for a webinar on my website. I added the form using an i frame, and it is functional, but after you enter your information, check the capcha, and press submit, you get an error message reading, "us06web.zoom.us refused to connect." And you get a large gray screen with a broken image icon. Zoom is capturing registrations, but I don't want users to think they encountered an error when they try to register, obviously. Can you tell what I'm doing wrong here? Thank you!

I created a general survey a while ago under the Survey tab on the Zoom menu. I now want to add this survey to a webinar template, but the only options I have in the webinar settings are to create a new survey from scratch or to add a third-party survey. Am I missing something somewhere, or is there not an option to do this?

Hello! Looking for some help on an issue I've been having with webinars in Zoom since the 5/23/24 release.  Here's some info about my device (Lenovo ThinkPad X1--upgraded with new Zoom Workspace on 5/24/24):Processor 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz 3.00 GHzInstalled RAM 16.0 GB (15.7 GB usable)System type 64-bit operating system, x64-based processor Edition Windows 10 EnterpriseVersion 21H2Installed on ‎6/‎9/‎2023OS build 19044.4412Experience Windows Feature Experience Pack 1000.19056.1000.0Whenever I copy and paste a link or text from a Word document into the in-meeting Zoom Group Chat chat, at some point during the webinar, my text will appear only in Wingdings font for hosts, panelists and some participants to see and cannot be toggled off to legible text. I have tried clicking More , and then changing t