Solved

Hello, I am with the PRO plan. Have not used Zoom in awhile and I understand there were changes to my plan. I cannot seem to access the break out rooms any more, nor can I create a poll and have the users enter their answers anonymously. Are these no longer available on my plan? I am trying to plan for an upcoming meeting. A timely response is very much appreciated..

hi, my account already upgrade to Pro and finish for payment since 1 Nov 2021, however the account has not upgrade yet, the meeting time is limited..so Crazy now. could you please advise what is problem here?  

Hello,  hope you can help 🙂We are arranging an hybrid conference where there will be 70 people in the physical room and many other connected on Zoom. The people on Zoom won't be speaking, they will only listen.We need to play the presenters audio in the room (in order for everyone to hear properly) but at the same time we need the people on Zoom to hear well. I'm concerned about audio feedback/echo. Does anyone has experience with the situation?Also, how can we have both presenter voice played in the physical room and on Zoom? What should be the hardware setting? Thank you in advance

Hello all, I am trying to create a workshop on zoom and I would like the interactive features of a zoom meeting as well as the Q&A tab that is in a zoom webinar. Is there anyway that I can add the Q&A tab to a regular zoom meeting?  I've read the articles on Zoom about how to add it to my account but I can never find the Q&A button to click and they haven't been very helpful so far. Please let me know how to figure this out.

I accidentally displayed some confidential information for a brief moment during a meeting I was recording. Before sharing the video  I need to remove that portion of the recording or black out the screen for a few seconds. Is there a way to do that?

Do you have a list of devices where I can use Zoom via my home internet Wi-Fi connection only? I need something that has a camera in it, but it can't be anything that requires a monthly payment of any kind. or anything that requires it be connected to a cell service. What are things out there that I would be able to get that will work? All I would need to be able to do is add the zoom app to it. Do you have a list of all devices that have a camera in it where the Zoom app can be added to it? Something where no monthly payment is required from a cell company or where there are no monthly subscription fees to use the device/product?

We want to have incoming calls answered live.  If no one is available to take the call then it goes into the auto receptionist.  Is this possible with Zoom phone?

After downloading the newest version of Zoom Meetings (Version: 5.13.7 (15481)) explicitly for Apple Silicon, still running into show stopping bugginess. Have reinstalled multiple times.Pre-Meeting - Home Tab:"New Meeting" button fails to launch, however can join meeting via invite/links Audio Settings (In or Out of Meeting):Zoom Freezes completely when attempting to change audio settings or dive into audio testing tab requiring a force quit.Have opened a ticket, her wondering if others have confirmed same issue on M1 Ultra and/or MacOS Ventura?

How do I add an emoji to someone else's comments in chat? 

Hello,it is not possible to select another country than Russia as meeting phone number, which is not acceptable from privacy and political reasons.Can You tell me please how I as German user can get the European or US phone centres as selectable options again.Best regards 

I am seeking advice on how to eliminate feedback during a Zoom call when two presenters are at the same table & within close proximity.  I have a MacBook Pro & am the host controlling the waiting room, answering questions verbally & via chat etc.  During a recent meeting with another presenter at an 8' table & presenting both verbally & via screen share/power point there was so much audio feedback from having the computers to close & with both audio systems working we had to stop presenting.  Suggestions on how to fix?1.  I am seeking suggestions on how to have a Zoom meeting with two people at the presenters table & not have audio feedback that disrupts the meeting.  Is there something in settings I can adjust in my MacBook Pro or other suggestions on how to correct this?2.  If I adjust the "Settings" section or audio on my computer or make other suggested changes can I still easily talk with people on the call while managing t

Hello, I am plannning to update my zoom acout pro to business.after upgrading my zoom account to the business, does the previous zoom URL  is useful or not? 

How do you disable the confirmation prompt when leaving/ending a meeting you're hosting? Hi. I finally have a macropad and want to build some Zoom keys. My first one should be one-click to exit a Zoom meeting. I know:ALT-Q is the standard keyboard shortcutIt can be made globalIn the General options, you can disable confirmation when leaving a meeting, but this only works if you're a guestUpon issuing an exit commandIf you're a guest, focus shifts to the red Leave Meeting button and you can press Enter (most of the time)If you're a host, focus shifts to the red End Meeting for All button and you can press Enter (most of the time) Mapping ALT-Q into a macropad key and disable confirmation when leaving a meeting, we're good if you're a guest. But I host as many (more?) meetings as I attend, and it doesn't work there. For the record/geek cred: I can simulate pressing ENTER on the confirmation prompt in AutoHotkey:WinClose, ahk_class ZPContentViewWndClass ; Close command

Hi! How to unsubscribe my phone number from the zoom status page https://status.zoom.us/ ? Thanks

Hi Team,  In phone system management, under plan details we have two option, one is package and another is phone number. Can you please explain me difference between both plan details. ?What if i don't have available phone numbers in plan ?

I am hosting a meeting from my account but wish to log in to an unrelated seminar (hosted by another party) at intervals. Can I host in one window and receive in another window simultaneously on the same device?  Can I alternately use two devices, one to host and the other to receive? Can the devices be in the same location or do I have to use two locations, one for each device?

The virtual background I have selected does not save from session to session. I want the same background for almost all my Zoom meetings but the selected background does not "save". I have to reselect it it every session.

We currently have 1 Pro license and are planning a meeting with 5 breakout rooms. We will need to promote 5 different attendees to be co-hosts or presenters in each of the 5 breakout rooms. Do we need to purchase 4 additional pro licenses to do this? Can we get by with 4 basic licenses if it's just for one meeting?  Can we pre-assign attendees to be co-hosts/presenters for a breakout room? We are letting the rest of our attendees choose which rooms they go into, so they won't be pre-assigned. THANK YOU!

I'm doing a 3-part public training session that absolutely requires access to breakout rooms which means that  I'm limited to 'meetings' but I also need to charge for this training so require payment functionality for participants to register and then provide registration confirmation along with a meeting link (like when registering for a webinar).  How can this be achieved?    Do I have to start out with it being a webinar and then switch it to a meeting closer to the live date?  What would be the impact to the participant?  To my training session?  Any help would be very much appreciated on resolving this dilemma. Thanks! 

Incoming email msg at 9pm from no-reply at Zoom .us “judyf has joined your Personal Meeting Room”. There is no meeting scheduled.I have no known contact judyf.What could this be? Should I change the ID to my personal meeting room?If so, How does one change the ID to personal meeting room?

I am trying to troubleshoot a past issue that I wasn't present for. Is there a limit to the duration of a pre-recorded video when shared via Screen Share?  Would a longer video cause payback issues such as intermittent audio and a 'fuzzy' video for viewers.  Play back was during a Webinar.  I am looking into other causes such as file type, connection speed, client settings etc, but this is the one thing I wasn't sure about.  Thanks!  

Hi! I have back to back meetings with sometimes 8 students in a row  (1 student at a time) in my personal zoom room. Do I need to end each meeting in my personal zoom room and then start personal room up again to meet with next student (a bit cumbersome) or is there a way I can stay in the room and move from student to student? thanks!

I just hosted an hour-long meeting and pressed record, but saved it to the wrong place (not the Zoom cloud). Is there any way to get it back to Zoom so that people can view it there now that the meeting is over? I don't see a way to upload a file -- just a way to download prior meetings. If that isn't possible, what other options would you recommend for hosting an hour-long video that people could pay to watch? My own site? YouTube? Vimeo? Thx!

Recently the data used has increased on my recordings to the cloud. My meeting length hasn't changed. Does anyone know why or how I can minimize?

We offer classes for senior citizens. I wanted to test the recording disclaimer so I turned it on in our account. We don't think it will work to have seniors agree or cancel so I want to turn it off. I've tried to do so but it appears Zoom still requires it for "guests." Can anyone help?   Secondly, we want to use the new post-meeting survey feature using a third-party survey (from our website). However, it appears that Zoom requires clicking on a Survey button first and then another button to get to the outside survey. Looking for any suggestions to get rid of the first button.