Meetings

Hello everyone! A locally saved recording cannot be converted.It also does not appear in the list of recordings made.However, there are the recordings in a folder with the temp files.When double-clicking on the two “double_click_to_convert.zoom” files, the only error message that appears is “unknown file type” Copying the files to another folder and tryingfrom there has not brought any improvement.Operating system is Ubuntu. ThanksIno

Hello everyone, I hope you're doing well. I'm currently setting up a touch device (digital whiteboard) in a classroom to create a hybrid teaching experience. The idea is to run Zoom on the device (which uses Windows) and have an extended screen where the teacher can see only the participants' video.So far, things are working well: when the teacher starts the meeting and shares their screen, the content is displayed correctly on the main device, and the participants’ video appears on the secondary screen — without interruptions.However, there is an issue: when a student or participant shares their screen, their content is shown on the secondary screen instead of the main one. This behavior is unexpected and problematic, as we want shared content to always appear on the main display and have the control toolbar always there as well.We found a temporary workaround by connecting

Já baixei o aplicativo em todas as versões disponíveis para download (32-bit, 64-bit etc) e o aplicativo trava toda vez que entro em uso. Já reinstalei e nada. Meu computador é compatível com os requisitos mínimos e ainda assim não consigo usar o aplicativo sem que ele pare de responder e eu seja obrigada a fechá-lo. Estou precisando trabalhar com o aplicativo e estou sendo impedida por esse problema. Agradeço muito se tiver uma solução. Atenciosamente,Lívia.

Hello,when I host a Zoom meeting and start a screen share, the participants always see a black bar at the top. This is the zoom bar for me. Even if a pop-up window appears that another participant wants to join the meeting, the other participants see this as a black box. I've attached an image as an example. I've already looked through all the settings, updated the Zoom client, but I just can't get this to go away. I work on Windows 10 Pro. Can someone help or give a tip here? Thanks!

Been having this problem for two months with no resolution. Computer is hooked up to Dual Monitors and works fine for the day until I join a Zoom Meeting at which point ALL of the computers apps, moving my mouse around the screen, etc. all lags.  AGAIN, computer only lags once I join the Zoom Meeting, even if my mic and camera are off and I'm not screensharing. All apps lag. Mouse movement lags bad which has nothing to do with internet.  About half of the time, I can unplug from the dual monitors and it'll speed up. Sometimes it requires restarting my computer for the computer to stop lagging even after the call.  Hardware & Software: - Dell Latitude 7430 (new in March 2023) / 12th Gen Intel Core i7-1265U 1.80GHz / 32GB Ram / 64-bit, x64-based processor /Windows 11 Enterprise version 22H2- TWO Dell 2422HE monitors with built-in docking station, daisy-chained and plugged

Hi, I don't know how but somehow I have created two tabs while in a meeting where someone else is screensharing. How do I close one of the two tabs? One is titled "meeting" and the other is called "*name of screen sharer*'s screen" please help it's driving me insane.

I want to log into my zoom account and schedule a meeting on my home laptap and invite participants. On the day of the meeting this laptop will not be available, zoom will be logged out and the laptop will be switched off. I will be at another location when the meeting is scheduled to start - can I log into my zoom account from a different laptop at this second location and start and run the scheduled meeting?  

I have a weird issue when it comes to meetings. When I am in a zoom meeting, the person talking would randomly freeze but I can still hear the audio. The interesting thing is, only the person speaking freezes, the others in the call are fine. I confirmed that no one else in the calls have this issue with the main person speaking, so it's isolated to me only. I am not sure what the problem is, but my computer stats are the following: Ryzen 99503xdGTX 509096gb ram1gb down wifi / ethernet cable (happens on both)57" Samsung Ultra Wide at 240hz (DP2.1)Zoom ver: Version: 6.4.12 (64384) Things I've done- Reinstalled Zoom- Reinstalled Video Drivers- Installed most recent AMD chip set drivers - All drivers are up to date on everything When looking at load on cpu/gpu, its quite low, so it can't really be that. Anyone have any ideas

Can i run multiple meetings simultaneously using a single account? Does zoom offer concurrent licensing, if so what are its features?

Hello I have only two, quite separate, organisations which I log in to webinars. Neither of their webinar registration emails arrive, and my email provider confirms they are not blocking zoom in any way. Being a free user, zoom won't talk to me. Has anyone else experienced this issue? Was there a fix? Thank you.

Hi everyone, Zoom version: 6.0.11.Device type: iOSthe alternative hosts of my meetings are being automatically removed even though I am not the one triggering this action. They are a licensed account in my organisation. Does anyone have any experience with it?Thank you!

Halo. I have a problem with my zoom installation within samsung tab S9 FE. I cant change the virtual background. Is there any particular reason? 

I have the displays set up in the attached fashion. Starting from Left to Right .During the screen sharing via Zoom.The screen numbers are incorrect .I have reinstall Zoom and it still didn't help the issue.Can someone please suggest how can this be fixed ? Display 1 is shown as Zoom screen 3Display 2 is shown as Zoom screen 1Display 3 is shown as Zoom screen 2 

Hi! I need some help, please. For some reason my floating meeting controls (at the top) when screen sharing is too big and I can not access the button on the most righthand side "the more" button. I am unable to make this floating controls smaller, shrink it a bit, and can not move it side to side,because it just does not fit the screen.Thank you!!

My ZOOM account used to work properly. Now, and I don't know why, it is not working the way it did before. Whenever I set up a meeting ahead of time, then later join the meeting, then ZOOM thinks that I am a PARTICIPANT. It does not recognize me as the owner of the account, so I cannot make someone a co-host and I cannot allow someone to record the meeting. How can I fix this?

Hi, I was wondering if there is an option to see meeting durations or attendees for non logged users (e.g. Joining a Zoom call from browser). Do I have to rely in network logs only?There are some logged fields containing this kind of information? Thanks!JP 

I need to keep the list of participants ALWAYS open on my window, since I am managing the participants, and doing things like turning Spotlight ON and OFF for speakers as we go thru the agenda. I do not want to keep opening the participant list since it keeps closing after some time. is it possible to keep the list window pinned (always open)? thanks - Jyotin

I have a new 2024 Apple M4 and downloaded the App, since doing so my camera and video keep auto focusing and zooming in and out with all movement! I need this to stop- all the help articles and reddit searches have given me suggestions for views I don't have in Zoom Workplace and I can't disable this feature. It's driving me nuts!

Every meeting I've been on for a couple of years now as a client (not initiated the meeting), my entire computer crashes and shuts down about 20-30 minutes into a meeting. I have to wait for the reboot sequence to complete and log back into the meeting.  This happens repeatedly during the same meeting. Have to abandon my desktop (Windows) and use a laptop or IPhone to complete the meeting.  Extremely annoying and disruptive. For some reason it doesn't happen when I've initiated the meeting.  

I could sure use someone's guidance.  Since I installed the latest version of Zoom Workplace I can no longer access a meeting directly within the Zoom application. I must open a browser and, as I am a co-administrator for the meeting, there are features I cannot access in the browser.Since the installation, video stutters and freezes if it works at all. It has also introduced the same symptions in VLC, Celluloid and MPV Media Player.  Video sometimes works fine in the browser but nowhere else.I worked with potential iBus issues but to no effect (I support Debian's request it should be optional--its pointless for a huge number of us).  When the video works in the browser there will be 3 to 15 second delays in some sesstios.  Before upgrading Zoom there were never any problems whatsoever either in Zoom or other software.I have done all Zoom recommendations to rectify the problem.  I have reinstalled all affected software. No help. Have atte

Zoom picks up my voice but not my instrument. This never happened before. I couldn’t find the right audio settings to correct it. I rejoined the meeting, I restarted my tablet, no change. I uninstalled and reinstalled zoom.

During my zoom sessions, my clients rapport problems of the music coming from spotify plus my voice getting scrathy and dissapearing momentarily. I dont hear these interferences, the sound sounds perfect for me.I have a fast and stable internet connection and a new computer, so Im not sure what could be the problem.Does anyone have any advice?

Has anyone had any trouble with assigning the Zoom for Developers role to a user? I see we have the setting enabled in our Admin account but it's not listed as a role and I'm unable to assign a user to that permission. Any insight you could provide would be much appreciated! 

Hi, I've been having issues with my video connection for months. Every time I'm on video the connection bars in the bottom left of the screen are yellow or red, and my video regularly glitches/freezes. I have very fast wifi and just bought a new computer as well (to try to fix the issue), and super fast upload/download speeds. All my other apps work perfectly and never have speed/connection issues with anything else. I've reached out to the customer support team, but none of their suggestions have helped. The issue persists every time there are atleast two people on video. I'm not sure if anyone else has had this issue, but frustrating for sure. Thanks for any help.

OS version: Ubuntu 24.04.2 LTSZoom version: 6.4.6 (1370)Hardware: Dell XPS 9320 Laptop, using integrated mic and speakers. Problem: During Zoom meetings, my sound and microphone will abruptly stop working. When this happens, if I go into audio settings and click "Test Speaker" no sound plays. My microphone still transmits sound, but it becomes very distorted and low quality. This state can usually be fixed by leaving and rejoining the Zoom meeting. It also seems to have a chance of being fixed every time I swap speaker devices in the Zoom settings. I can usually trigger this state by sharing screen or otherwise swapping focus away from Zoom. I don't have this issue with any software other than Zoom. I have a suspicion that this is a Pipewire/Wireplumber issue, but I don't understand enough about how Zoom interacts with those to troubleshoot. I haven't found any transparent documentation about that. Troubleshootin