Meetings

Hello.  About 2 months ago the Zoom App stopped opening when clicking on zoom meeting links. I was able to join via the web only. I initially tried uninstalling which failed the first couple times but eventually, I got it uninstalled and reinstalled. The same issue happened as nothing opened when clicking the app icon.  When the app finally did open, clicking settings didn't work, nor does clicking join or new meeting.  I reviewed everything in the forums as found several older discussions about this topic and none of the recommended solutions worked. Most of those discussions were unresolved though. I responded on one of them and hadn't heard back which is why I am making this new post.  I am on a newer PC with everything updated. I have Zoom version 6.6.11 (232772)  I had tried an older version ( recommended in one of the

Is there a way, when scheduling Zoom meetings through Zoom Workplace, to ensure that if the invitation is sent to multiple recipients, each person's email address remains private and is not visible to the other participants? Essentially, I want to know if there's a feature or setting that allows sending invitations without exposing everyone's email addresses to the entire group.

Hello, Community! My team and I regularly submit feature requests (like, a LOT of feature requests) to Zoom, but I'm looking to get in the habit of sharing these here so that if other community users feel that the proposed features (sometimes blatant oversights or bug-fixes that get classified as 'features' by Zoom dev teams) are useful, additional feature requests can be lodged to gain traction. ////Requested Feature: Near-End Camera Control Description: Ability to control PTZ (pan/tilt/zoom) of a Zoom-certified UVC-compatible webcam directly from the Zoom application. If supported by the camera, additional UVC standards parameters could be modified (contrast, brightness, saturation, focus). Context: Zoom Client currently has access to UVC controls (PTZ) with its fa

I am very disappointed and very annoyed by the red "jump to last message" that has been added. As someone that admins a weekly zoom with over 400 international users, this is VERY annoying when trying to control and answer in the chat while watching videos, allowing participants into the room and more. AI says: "No "Off" Switch: There isn't a single "Turn off jump to last message" button, but these settings manage the behaviour" = very unhappy that as an admin I can not turn this very annoying new feature off for myself as admin. 

When I Share Screen on my Powerpoint presentation the audio volume is too low for those I am sharing with.  I turned my Mac and Zoom volume to the highest.  Any suggestions?

We had the same plan last year, No problem. A participant in Oregon got on using dial up.  In the process of cancelling, and then resigning up, she cannot connect. We purchased thru Apple. I have the $149. plan but find there is no live help. I have researched, submitted a ticket with no response and do not know what to tell this participant. I am not a wizard. Can anyone help? Thanks a million in advance. Our meetings are Tuesday night. weekly

Hi.I do not use virtual backgrounds or blurry background on zoom. I need participants to see what is behind me.However, my background on Zoom is somehow automatically blurry, while the virtual background is set to "none". If I click "blur", it becomes a bit more blurry than usual. Please help to unblur.

{"type": "INVALID_PARAMETERS","reason": "user is not send video","errorCode": 6001}Facing this error, when user turning on their camera. Gone through other discussions, I'm currently using, mediaStream.startVideo()I'm using zoom/videosdk -v2.2.12

Hi team,I need clarity on whether Zoom provides an account-level configuration that allows us to programmatically set users' usernames and prevent them from editing them when they join class using link, meeting ID and passcode.My requirements:We want to set each user’s display name via code when they join meeting.We want to disable the ability for end users to modify their display name from the Zoom UI (web portal or app).We need to understand if this is supported through existing Zoom APIs, admin settings, or any specific account configuration. Can you confirm:Whether this level of control is supported?If yes, what exact API endpoints, account settings, or roles are required?If no, what alternative approach you recommend to enforce a fixed username for all users? Looking forward to your guidance. Thank you,Chira

I have made recordings of two meetings. When the meetings ended, I received a message from Zoom that they were being transposed to mp4 audio files. I can't find these recordings in My Recordings in my account. How do I find them? 

What is the best way to brainstorm a title with 100+ participants on Zoom offering their ideas that will show them other participant's ideas in real time?  Is there a way that someone can "upvote" an idea rather than writing it again?

Hello, I'm new to Zoom and need some help. I want participants to be able to share their screen, but I'm not sure how to stop the sharing as the host. I want to maintain control over screen sharing and be able to end it when needed.I’d really appreciate it if someone could help. 

Is it possible to customize the Meeting Summary settings so that it follows a set meeting agenda rather than its own standard template? The AI Companion tools are great but we're needing to cut and paste what it captures to correctly follow our discussion. Also it doesn't seem to capture indiviudal motions and secondary votes in the discussion. thanks for any suggestions!  

If transcript is selected and you can see the words throughout the entire meeting, why doesn't nothing generate after the meeting ends showing the full transcript automatically?  It only exists if you click the save button and that seems really dumb.  And, the transcripts are not saved in the zoom account like the recordings are, I can only find them in my OneDrive (which I never use) buried in a random file.  

When I set up a new meeting, I cannot see it in my app (so I cannot edit it there - e.g. add an alternative host, etc.). I can still see my meetings scheduled previously. I've updated Zoom to the newest version. It did not help.

Good day! I have been online with support for three days and GROK AI and read through Community suggestions. Online support finally said something is wrong with my ACCOUNT. How do I get that issues fixed. I have uploaded pictures to support and have an open case. I have had to use a different meeting platform because I can't SHARE my screen. I have another meeting TUES with 43 people and need to get this working!! Please help! Zoom support hasn't gotten back to me. I don't want to have to spend more money on another platform. All suggestions are welcome!! Thank you!🙂Linda 

Por equivocación no he guardado la grabación del webinar de hoy. ¿Cómo puedo recuperarla si no sale en "Grabaciones", ni en "papelera". Es como si no existiera. Gracias

I joined a meeting and downloaded some files linked in the chat. I was using the iphone zoom app. After the zoom meeting ended, I searched for the downloaded files in my phone but I did not find them. I don’t know where they are. I hope someone can help me on this. Thanks.

Participants are manually assigned to a breakout room, but there are instances when the participant is sent back to the main room. At this time, they are "grayed out" but still showing as a member of the room they were kicked out of. We are then unable to move them back into that group unless they rejoin the Zoom meeting. Any thoughts on what we can do to remedy this?

Hi!I have bee using Zoom for 10 months. For 2 or 3 weeks, at  Zoom meetings my video has been turning off automatically after a while.  I turn video on manually then after a short time it turns off automatically again. Earlier, no such problem with video happened.Can anyone help me?Windows 10, desktop computer, USB camera

Hello - My camera has stopped working in Zoom calls. It is a built in camera on my Lenovo computer. My Camera app works and my video works on Microsoft Teams and Google Meet. Here are the steps I've done so farLog out, log back inConfirmed Security permissions are turned on for the Camera on ZoomConfirmed my built in camera slider is in the proper positionConfirmed no other application is open using my cameraUpgraded ZoomRebootedUninstalled and reinstalled ZoomThe camera video feed just remains black and my camera light on my computer slowly flashes a couple of times before stopping altogether. I have received a message once saying the background was taking a long time to load and asked if I wanted to proceed without the background (I had Blur turned on), and I said yes, but it still didnt work. I have since turned blur off and the camera still doesnt work. 

Hi everyone, I had an important meeting but I can't open the file. I get the message “Cannot open document ‘double_click_to_convert_01.zoom’. zoom.us cannot open a file of this type.”I tried to find a solution on the internet, and one looked good (make a new recording, pause, and move the “broken” files to a new folder, stop recording). But that didn't work. I don't know what to do anymore. I have a MAC. 

Hi there,  I have the Zoom Pro licence. I am the one using the licence, but have added an admin with a basic account. Even though I have granted the role of admin, he cannot see any cloud recordings.How and where can I change that? I have been searching for answer for about an hour now and am still clueless Best regardsTimo

For some reason this week 1/8/2023 when i am on a zoom call my screen is just a blank grey screen with a laptop icon in the middle of it when the camera is on. There seems to be no way to actually to speak to anyone if you live in the UK for technical support and the bot is as useful as a chocolate teapot. Any suggestions as to why this 

I am trying to demonstrate some things to my participants using Share Screen, Screen.  It was my understanding that when I choose the Screen option, participants could see WHATEVER is on my screen.  So, first question:  Is that true or false? In particular, I was logged into my Zoom account via my web browser and was showing some of the back office features.  But when I then opened the Zoom APP on my desktop, the interface popped up as usual and I could see it, but my participants could not. Wondering if there's a conflict with being logged in via we browser AND being logged in on the app at the same time? Any thoughts would be much appreciated.  Thanks.