AI Companion

If you are having a pre-meeting call with a colleague and you switch the AI feature on (lets say to help with transcripts), it then caches all speech from them on. Any new joiners to the call get to see everything you have discussed.We tested it this morning with colleagues joining and leaving and new joiners were able to get a precis of everything that was said for the previous ten minutes before they joined.Are you aware of ways to avoid this (aside from not activating the AI feature)?Thank you

When I recorded a meeting to the cloud, it will generate the summary and next step based on the meeting content, but I found the next step is incorrect for one meeting. I didn’t say anything in one recording, but it show several next step.And the second case is that there is no full stop in the next step, and usually they have the full stop.

This is the THIRD time I have disabled it globally only to find that Zoom has re-enabled it.  This is apparently happening to many of my colleagues based on some recent threads in our Discord board.  Can someone explain to me how I can permanently and forever ban Zoom AI from being re-enabled? Thanks.

Why is Zoom now enabling AI Companion without user permission???? This is an invasion of privacy and should be illegal. Some people do not want text recordings of meeting summaries, and now you are just creating them without permission. This should be an "opt-in," NOT a DEFAULT setting. 

I have a 2.5 hour audio recording of a meeting that I would like to get a full text transcript for. Can I do this after the meeting has happened?

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Hey!, Zoom Community members! I noticed something strange while using the AI Voice Recorder.The real-time transcription worked correctly, but the transcription saved in the Zoom portal was completely useless.Worst of all, previously the real-time transcription text was saved to the cloud, but now transcriptions are created based on the recorded audio data, which is very disappointing.This happens when the microphone volume is too low.When I play back recordings saved to the cloud, it sounds incredibly faint, like the buzzing of a mosquito.This doesn't happen when recording Zoom meetings.Is there a setting in the Voice Recorder to automatically adjust the microphone volume?If anyone knows, I'd appreciate your help. AIボイスレコーダーを使っていて奇妙な事に気づきました。リアルタイムの文字起こしは正しく行われていましたが、Zoomポータルに保存された文字起こしは、全く役に立たないものでした。最悪なことに、以前は、リアルタイムの文字起こしテキストがクラウドに保存されていたのですが、今は、録音データを元に文字起こしが作成されるようになっていて、非常に残念です。

Hi, I'm trying to integrate Amazon Q with AI Companion.Pro plan and Custom AI Companion subscribed, AI Companion enabled, I can chat and send message in AI Companion tab both Desktop and Webapp. But I'm don't see the Add (Plus) sign button showing up in order to tag my custom Amazon companion. Any solution for this?Thanks

I was so happy and impressed with the Meeting Summary notes that Zoom's AI Companion shared after the calls this past year. However, something absolutely changed since 04/20/2025. Now, my meetings notes are much shorter and only receive 1-3 summarized paragraphs instead of the usual 7-10 that I was receiving before. Is there anything I can do to solve this issue?

Yesterday I turned on meeting summary, as I have done for other meetings in the past,  but it didn't render and there's no record of it on my Zoom account. Is there any way to find it if it exists?

We had a recurring meeting and 1 person in meeting (01:18) without anyone attending or talking, however, the Zoom AI meeting summary 

Can Zoom create an option to delay the recording until the Zoom AI Summary is ready to send together with the recording? Currently emails may be sent separately or together depending on when the summary or the recording is completed. I would like one email of them together.

My organization does not want to use AI Companion and when meeting participants see the icon, they want to use it.I have disabled AI Companion by going to Account Management /Account Settings. I also disabled Meeting Summary with AI Companion and AI Companions Questions. Several community responses refer to selecting the option “Hide in Meetings toolbar.” I do not see this option. A chat with tech support and a call to Zoom - AI, not a person - did not resolve the issue.I have a Workplace Pro account and I am the account owner.

How do I use Zoom Docs to make an AI from a Zoom recording of a meeting recording? I am not having much success searching the help files and uploading recordings into AI Companion 

I have turned off AI Companion. I find it annoying and some participants find it intrusive.However, if one of the participants has AI Companion running during a meeting I have initiated, do I still get a prompt that AI Companion is recording the session?Thanks! 

Is it possible to get a meeting summary when a Zoom meeting is hosted by someone else?

The subject is pretty self-explanatory. I'm a psychotherapist. I'm considering using AI Companion to summarize sessions for my notes. Do user sessions get used in training the AI? Thanks!

Smart Chapters are not smart. I had hoped they would generate based on the meeting's agenda headings, but that does not appear to be the case. Seriously, what is the point of having chapters if they do not actually align with the meeting's agenda? Am I just not seeing a way to sync meeting chapters to agenda headings? Or, at the very least, a way to predefine chapters? If "Smart" chapters don't align to the actual topics discussed (aka the topics listed in the agenda) then they really don't serve a purpose IMHO. 

Hello - I LOVE the summary feature and the to-do list that Zoom AI creates when I'm on a meeting. I'd like to find a way to use it even when I'm meeting with someone in person, not remotely. Is there a way to make that possible? Thanks! 

For the first time, I chose to allow the AI companion to join the meeting. I am both the admin of the account and the host/organizer of the meeting. The plan is Workplace Pro. Following the meeting, on the main dashboard, I pulled down the AI Companion option to choose 'Summarize this Meeting'. I received this message: Sorry, I cannot answer your question because you don't have the permission to access the meeting transcript.My settings seem to be correct, so I'm not sure what I need to do to get meeting summaries in the future. Any help appreciated. Thanks!

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The AI Companion icon constantly flashes if someone is using it, but the flashing is distracting. Is there a way to have it stop flashing or to remove it from the title bar? Thanks.

September 30th: AI Companion worked with no issues all month.October 1st: it stopped working completely.It shows as “on,” I’m on a paid plan, and everything looks correct — but it’s not triggering summaries at all. I’ve already lost 4 meeting summaries.Is anyone else experiencing this?

Hi - for the first time ever, a summary of a meeting in my personal room is not accessible - even three hours later. I am logged in and identified via my organisation and obviously I am the host. Please advise.

Why is Zoom AI so bad? - Are the developers just useless and not up to the standard of literally all other AIs.  I just had a meeting and all I wanted was a more detailed summary of points and takeaways extrapolated from the transcript.  If I had a transcript, I'd run it through ChatGPT, but I can't do that, because Zoom can't do that either.  I feel like Zoom is just complacently hoping that people don't go elsewhere and use a platform that actually works, and continue using their junky platform.  So, real question... Why is the AI companion so ridiculously terrible and has almost no real functionality or understanding for tasks?