Zoom AI Companion - issues

Forum|Forum|9 months ago
April 29, 2025
3 replies
10 views

Hello! I am super satisfied with work of an AI Companion BUT, only if it works... I just had several situation with AI Companion just didn't work even if I have him turned on manually and I have an option to automatically be turned on on every meeting. Please advise me when this issue will be solved because I am working with my clients and I NEED to have the summaries to bring them value.

Right now I am considering to change the meeting software to Google Meet (because for me it's free) and buy an external notetaker.

HELP! 🙂

Meeting Summary

Ohkawa

Community Champion | Customer

@ArekLewandowski

Make sure the meeting host has turned on the AI Companion summarization feature.

My Settings - Zoom

A

ArekLewandowskiAuthor

Newcomer

Yes, it is done from the begining. Still - it is not automatically activated on every call. Sometimes I just don't get the summary and it is not available also on the summaries in the zoom site. That is why it is so frustrating

A

ArekLewandowskiAuthor

Newcomer

Sure, it is done from the beginning - that's why I am frustrated about it 🙂

U

unhappyzoomer65

Newcomer

just happened to me today. can't be trusted to record is all I can find about this issue so why use their AI Companion if inconsistent?