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Nicola33Newcomer

Billing & Account Management

12 month Statement of account

How do I download one 12 month statement of account instead of 12 invoices, thank you

271

1 hour ago

cableguyNewcomer

Phone

how to upgrade from pro workspace to pro plus (adding Zoom phone)

I cannot find a way to upgrade as described in the title line. Is this possible?

1 hour ago

Ferdi KOÇNew Member

Meetings

Low video resolution in Zoom meetings.

Even though I enabled HD videos in the settings on my newly purchased Zoom Business product, the highest video resolution I can see is 640x360. Why can't we see 1080p even though we enabled HD?Also, I wanted to send an email about this via Zoom, but

Al1catNewcomer

I have just raised a ticket on matters I need help with. All other contacts were blocked. The ticket has been marked as closed. How can I access support? I've tried phone & chatbot but there is always something which stops me

164

2 hours ago

Gail Scott-KeyNew Member

Contact Center

unauthorized charge!

There is FRAUD taking place as I did not authorize a charge of $44. You also have been charging me monthly on top. I have contacted my bank to cease payment!

3 hours ago

DVAANewcomer

Meetings

Creating a Meeting Summary Template

Is it possible to customize the Meeting Summary settings so that it follows a set meeting agenda rather than its own standard template? The AI Companion tools are great but we're needing to cut and paste what it captures to correctly follow our

173

3 hours ago

sjmackinderNewcomer

Meetings

Meetings List removal on the App

The removal of the upcoming meetings list on the app is a serious problem for me. Yesterday I tried to start a meeting for a Funeral and found that this was not in my calendar. It transpired that somehow when I created the meeting it was arranged for

101

5 hours ago

gabrikovalexNewcomer

Billing & Account Management

Учётная запись отключена, но с карточки продолжают снимать деньги.

В течение полутора лет с карточки моей жены снимаются деньги за Zoom Workplace Pro Monthly в сумме 19,19$. Но программой (приложением) никто не пользуется, так как учётная запись отключена - ошибка 1003. Отменить тарифный план не получается по т

124

5 hours ago

Monroe County YMCANew Member

Meetings

access recordings

I am trying to access a recording I did today and the format to find it has changed. Help!!!!!!!!!!!!!!!!!!!

171

6 hours ago

Tim CavanaughNew Member

Meetings

Meetings and Webinar grayed out

This is a good one. I have a user that the Settings > Meetings and Webinars setting for dual monitor is on and grayed out. Unfortunately the user want it to be on tabs and not dual monitor.The user has multiple monitors but even disconnecting ever

6 hours ago

Nicola33Newcomer

Billing & Account Management

12 month Statement of account

How do I download one 12 month statement of account instead of 12 invoices, thank you

271

1 hour ago

cableguyNewcomer

Phone

how to upgrade from pro workspace to pro plus (adding Zoom phone)

I cannot find a way to upgrade as described in the title line. Is this possible?

1 hour ago

Ferdi KOÇNew Member

Meetings

Low video resolution in Zoom meetings.

Al1catNewcomer

DVAANewcomer

Creating a Meeting Summary Template

173

3 hours ago

sjmackinderNewcomer

Meetings

Meetings List removal on the App

101

5 hours ago

Tim CavanaughNew Member

Meetings

Meetings and Webinar grayed out

6 hours ago

Andrea Sagaral QuimpanNew Member

NOTHING

nicolesauceNewcomer

Polls not showing up in my meetings as an option

I recently upgraded to a pro account so that I could do in meeting polling. I created a poll outside my meeting which is already scheduled, but when I enter the meeting, there is no option to launch a poll. The icons at the bottom do not include poll

喜楽鉱業New Member

会議中「ネットワーク帯域幅が低くなっています」

最近会議中に「ネットワーク帯域幅が低くなっています」と表示されます。ネットワーク環境の問題だと思いますが、問題が発生している根拠をデータで取得する方法はないでしょうか。

喜

14 hours ago