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March 5, 2026
Question

access recordings

  • March 5, 2026
  • 1 reply
  • 58 views

I am trying to access a recording I did today and the format to find it has changed. 

Help!!!!!!!!!!!!!!!!!!!

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    March 7, 2026

    hi ​@Monroe County YMCA 

    How do you mean changed. is this a local recording?

    Zoom uses a special format when running a recording but will convert it to MP4 format after the meeting this is when it is converting.

    If you stop that conversion in any way you can click on the recording for zoom to convert it.

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063423

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Zoom Community Super Champion.

    Zoom Developer Champion

    Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

    https://www.linkedin.com/in/johndrinkwaterlordzoom/
    See my latest content. events, live and prerecorded to showcase features
    https://lordzoom.com/go/hub
    I run many events and upload most on my channel.
    https://www.youtube.com/@boomwithlordzoom