Webinars

Jonathan Scott (@jonathanscott) joined me along with panelists Denise Lahat (@DeniseLahat)  and Anissa Barton-Thompson (@anissat) the day after Jonathan's 3-day Language Show 2023 ended.  During the interview, Jonathan recounted his experience planning and executing with Zoom Events, including how his "Cry For Help" post in Denise’s Zoom Events Pros Facebook group ultimately got him the help he needed. This interview was conducted in a Zoom Sessions Webinar, and the video was directly generated out of Production Studio!  This was my first time using the Production Studio in a production session since the general availability roll-out (I was part of the beta testing group), and I was pleased with the results. About two-thirds of the way through, Jonathan attempted to screen share an email he received, and for some reason I couldn't get Production Studio to bring it into the scene which I attribute to "operator error," but other than that, I didn't have any problems m

Good afternoon,I am new with webinars but just had a panelist say she couldn't log in while on an iphone. Is this correct? If so, are there any workarounds? She was able to attend by phone by the attendees link but of course I couldn't promote her because she was only on a cell.Any thoughts or ideas are welcome!Thank you!

Hello,Can anyone from Zoom verify if Zoom Webinar or Zoom Sessions offers end to end encryption? Are comments posted in the chat and are questions added to the Q&A covered by encryption?

Hi. I am setting up 2 webinars with registration required, both happening in one day. Is it possible to make a shared registration form for both webinars, where the form allows attendees to choose either webinar 1 or 2? Thanks

A strange thing just happened with a webinar that I was hosting.  At some point near the beginning of the webinar the camera feed started to appear twice as if I were signed into the meeting as two different accounts at the same time.  Both were clearly coming from this same device because that camera view was the same.  At first I thought I was somehow screen sharing our YouTube stream of the webinar, but that wasn't it.  Then I noticed that there was a button on the top right hand of the Zoom window prompting me to sign in, the client window was completely signed out.  Chatting and screen sharing continued to work, but the original audio toggle disappeared. Ultimately it looks like the whole thing ran in a way that was normal to the audience, but I didn't know if I should sign in, if that would interrupt the stream.  I'd also like to know what I would need to do to prevent this in the future.

Hello! I made a webinar and sent the links to the add to calendar option through our newsletter (we've done this before and it worked fine). This time only I can add the meeting to the calendar since I'm logged into the account that created the webinar, but anyone else who got the email could not. Error codes are 200 and 3001. I thought it was because we're using HubSpot and they might be adding a UTM, but that wasn't the issue at all. It's just because they aren't logged into the account that made the webinar that's why they can't add to calendar. Anyone help, please? Thank you! 

The PowerPoint slides did not record in our Zoom webinar.  Is there a setting that needs to be changed in the settings so the slides will record next time?

Hello,I'm going to broadcast my webinar on LinkedIn Live, in parallel with Zoom.I've taken out a Zoom Webinar subscription with my business address, and I'm the administrator of my company page.Can you confirm that I won't have any problems broadcasting on LinkedIn Live on the day of the webinar, since I'm Amin but I'm not the one who created my company's LinkedIn page? Thank you.

We are hosting a webinar for 400 employees where at the end we would like to toast and see everyone's face. How can I allow attendees to turn on their cameras?

To provide training on our own website, we plan to host webinars and would like to use the Zoom application as the connection source. How can we integrate this, and can participants watch the Zoom webinar directly on our website, or do they need to click the link in the email to join?"

Hi!Before I ask my IT department about this, I am wondering if anyone else has this issue? During a Zoom webinar, the screen will go black for a few seconds sometimes repeatedly. Sometimes someone is sharing a screen, but not always. I am using HD 720p. It could be so many things: a video card, a driver, or...is HD too much for my computer (I don't have the specs at hand, they are at work) - is this a possibility - does HD video demand a lot of processor or something? Thanks for any insights you can give!

I've set up a recurring webinar with 5 occurrences initially, then deleted 2 occurrences because 3 dates was fine by me. Now I want to add one more occurrence, but I couldn't edit to add an extra occurrence. Also, the webinar sequence has started and occurrence 1 is done.Is it not possible to edit a recurring webinar to add one more occurrence ? (Please keep in mind that the webinar sequence has started in my case)

Is it possible to schedule a Zoom meeting and a Zoom webinar for the same day and time? Can 2 people login to our Zoom account and one start a webinar and the other start a meeting both scheduled for the same day and time?

Hello, when i join a breakout room does my video automatically turn on? Or is it how it was in the main room?

We are experiencing a very odd technical difficulty on the start of webinars over multiple accounts. Our Invited panellists (who are the main presenters in our webinars), who are all experienced Zoom users, click the link to access the webinar, are having a forced update and then are unable to get into the Zoom app on their computers or access the webinar. They can get on on a different device or through the browser using the meeting code, but this causes a very limiting issue with regard to smooth screen sharing. HAs anyone else had similar? First issue experienced on 09/11/2023 and then twice again on 14/11/2023.

I'm trying to add a zoom webinar stream to a new Facebook group, i've done this many times in the past but it's beena while. Everything is set up correctly, but when i go to stream to facebook group, there's only one group showing, which is an old group. I installed the zoom app in my new group and the zoom app posts on the group feed and I there's a button named "manage access" but when I click it, it just takes me to the main Facebook group feed here: https://www.facebook.com/groups/feed/#_=_There is no way to manage the app to allow streaming access. I've launched an 8 day bootcamp and it's really important that we fix this today.  Thanks

Hello,  I was wondering if anyone has had an experience with this.  I need to change the title of the post-event survey. Zoom automatically uses the event name and I need to know if this is customisable.?Thanks so much 

Hello everyone! I have an issue, my company does Webinars every Thursday and we the poll questions for it; as of Octuber it doesn´t let me put poll questions for certain Webinars I have to overwrite them because it uses the old poll questions I am frustrated because I am changing all the time the poll questions I can´t put them in advance until they are used Can someone send help me please?

We will organize a webinar for our customers in India. A while ago, India was automatically on geo-blocking list in Zoom Events. Now I can't see any countries blocked, but I still want to be sure if my clients from India can attend or not.   Many thanks for your answers in advance.    

Following the instructions while also on hold waiting for an agent.  I have turned on the Breakout Rooms at the account level, but I am unable to enable it at the User level, so she is unable to create the rooms in her webinar.

I am creating a Simulive event for broadcast later this month. I recorded a meeting in the ZOOM cloud that I want to use for the Simulive. However, the cloud recordings don't appear as options when I try adding them to my event. I've tried searching by name and the recorded meeting ID, but nothing shows up. I have attached two screenshots to show what I mean.  Any advice appreciated, thank you

Hi, I've launched by mistake my next scheduled webinar.Can I stop it without any problems for all the peoples already registered? Will my training session still available ? Thank you

During our webinars, we have members of the public join for comment.  Is there a way to capture their personal information (name and phone number) in case we need to follow up with them post meeting?  These folks are non-promoted and usually only show a nickname, shortened name, or last 4 digits of a phone number.  Is it possible to collect their information without asking them for it? Any help would be greatly appreciated!

Just bought a Polsen Conference and Gaming Mic.  It sounds fine on all applications except zoom.  It starts to crackle after about 5 min and the more people that join the webinar, the worse it sounds.  We have tried recording on voice memo and teams and it works fine.

How can I have only one webinare number for 2 webinare ?