Webinars

We've run into an issue where long URLs for webinars in the registration email don't wrap and break the layout of the email. I've tried adding the following style to the link but it doesn't seem to work: style="word-wrap: break-word;" I've attached screenshots of the behavior. Thanks!

I made a mistake because of time change! I have a few hundred people registered for a webinar that MY TEAM will start at 11am but I scheduled it to start in Zoom at 10am. We use hubspot for the registration/confirmation email flow, not zoom, and all registrants know it is scheduled for 11am. My question is, do I need to change the start time in Zoom, or can I leave it at 10am and wait to actually start the webinar and allow registrants to join at 11am? (I already adjusted the webinar duration to 2 hours, so it is technically scheduled for 10-noon.)

I've just created a followup email for a recent webinar with links to the recording and presentation files (had to create it after the event). I've set it to go out 5 days after the event. which is today. Will it still go out, and how do I know it's been sent?

Hello, Can I create two separate links for one webinar? We would like to have one unique link for our employees and another link for our customers. Thank you!

Hi, I have set up an event for a webinar across 2 days. I had planned to deliver this webinar live, but due to scheduling conflicts, i am going to pre-record the webinar and share it with attendees. I have set up a registration page and reminder emails for this, but how do I change the settings so that people will be watching a pre-recorded webinar at the time of the webinar? Also, how do i go about recording this webinar? Would it be a case of starting a practice session and recording it? Any help or support would be much appreciated. 

Hi! I have a webinar that I would like to have the Registration Page on my Java Web App. I use Jsp and javascript, also jquery. Is there any example of how can I do my own Registration Page ? Thanks in advice.

Hi. I want to play an intro and exit song in the background of my webinar. I tried following the tips outlined in this video:https://www.youtube.com/watch?v=WKtSh7UreLw&t=397s My issue is that when I press 'Share Screen,' the window with advanced settings does not pop up. Instead, the share screen button prompts "Desktop" or "Applications." There is no option to make audio updates. Can someone help me? Am I using an older version of Zoom? I am using a Chromebook - is that the issue? Thanks.

hello!We've one license for webinar that roams between users.One of our users sent invitations to a webinar but I moved the license to other.The new user sent invitations too, but not to the same date.How can I retrieve the registration list of the first webinar, and how can let the 2 users send invitations?I'll appreciate your fast responseThanks  

Hello-I have a scheduled webinar that exceeded our expectations for registered attendance.  My license allowed for 100 participants, so I added a 1-month license to increase my webinar capacity to 500.   Will this new license automatically apply to my existing webinar?  Will more than 100 people be able to participate?  I want to confirm this ASAP.   Thanks in advance- 

During my last webinar (and I have them frequently and have never experienced this problem),  the recording showed not just the speakers whose video was turned on (which I wanted), but the boxes of the people who are panelists and co-hosts are in the recording as well!  How did this happen?   

Hi, I want to live stream on zoom to facebook. But I don't see the allow live streaming option. I went to settings>advanced and then I scrolled down. But I saw nothing. Do you know where I can find it ? Thanks,Rucha

Hello, is there a way to schedule a webinar from Outlook? We use Outlook and O365 for email and calendar invites. When we invite panelists to a Zoom webinar, we are unable to track whether the panelist accepted or rejected the invite. How can we manage webinar invites to view panelists' responses? Zoom sends the invites directly to the panelists. We would like to bypass this and send the invites directly to the panelists using our Outlook client, so we can track responses. 

An attendee swears they attended a webinar event. They show up in the registration report and the attendee report, but in the attendee report they are marked as a no show. They used their cell phone to connect and attend the webinar. They show up in the attendee report with name and email info. The webinar attendee report is used to grant professional development hours. Why is this happening? Thanks for the help.

Since the start of march whenever I download a webinar report it doesn't seem to be collecting the email data? 

I have purchased Webinar license and it is active under my account management but the option to schedule a webinar is not available on my account. 

Hi, I would like to confirm, if I choose to downgrade from a Pro account with Zoom Events to a Pro account with Zoom Webinars, will I lose my previously programmed webinars? Thanks!

So I was given a link for a webinar event so I could join and I clicked on it but all it does is take me to a 'Post Attendee' page with a dialogue box that keeps loading even past the start time; and it never allows me to enter the event.  I'm not sure if I'm missing something or what but any insight would be greatly appreciated.  I have attached a picture of the dialogue box below.

Hello, I was running a webinar and in down-left corner was displayed my name as logo/watermark. I know how to usually enable/disable and rename. But in this case it had no impact on it. Could you guys help me? Thank you,M

I have been a panelist with a webinar from one company for the past 2 years. All of a sudden one or 2 months ago I stopped receiving the invitation emails with links to the webinars. I have checked spam/junk folders and nothing. Why would this be happening? I still receive regular zoom meting invites. 

Hello,Would anyone know how many custom questions you can add to a registration in Zoom webinars?  Also is there a limit of how many custom responses and character space for each response is? 

All, Would be amazing if you could help me with the following question. I want to have recording of my webinar but when I do a test recording the video is ON my presentation instead of next to my presentation. I tried already the gallery view and in my recoding settings all below options but nothing seems to help.  

I have set up a Webinar with Registration required.  I noted that the invitation to "Join Webinar" link is different to that in my Google Calendar for the same event.  This is my first webinar event I would like to know if this is correct.  Or is there a way I can test this?  

Could not find the email id of attendees, even after making a sign in compulsory for webinar attendees. The report has the email id of panellists but is left with blank space for the attendee details.

I created a webinar with the following settings:      Date: 03/11/2022 at 2:50 PM      Duration 23hr0min      Registration: Required The problem was that in the next day in the morning the registration form was locked preventing all new registration knowing that the webinar was on and the time was before 1:50PMHere the error "Webinar is over, you can not register now. If you have any questions, please contact Webinar host." Any comments or suggestions to prevent this error in the future? your help is very appreciated. 

I've done this in the past, and never had any problems. I have the latest version of Zoom (it asked to upgrade the experience and I said yes). Under invitations, I click edit beside 'invite panellists' and get the option to add people. I do this, click send, but nothing happens and they are not saved as a participant, and don't receive an email. Am I missing something?