Webinars

Hi, I'm not able to find the registration report for a webinar that occurred yesterday. I made sure to check the date range and also looked for it via the Webinar ID but still nothing.  The reason why I need the registration report is because it looks like the attendance reports now don't show the registrants who did not attend.  There is a possibility that this information was lost because I had to remove the registration requirement of this webinar in order to allow the panellists to join (panellists having issues receiving invitations from Zoom too). Sorry, it's a mess but if anyone is able to provide some suggestions, it would be greatly appreciated! Thanks. Sharon  

We would like to add another webinar licence to our account. Will this licence holder be able to schedule his own webinars in time slots that are already booked by the main account holder?

Hi, I just ran a 2-hour event on the new Zoom Events platform, one main panel followed by two simultaneous breakouts, all in webinar format. I tested everything couple of times with assigning alternative hosts to the breakouts so I can jump back and forth from one breakout session to the other and keep the breakouts running. However, during the event, when the time came to launch the breakouts simultaneously, both alt hosts started their session on time, however attendees were able to join only one of them. The other session started, speakers began talking but attendees were not able to see the join the breakout session through the "Join" button in the Lobby.  There was nothing I could do to restart the session or anything else.  Here are couple of hypotheses of why that happened: 1. We kept the main panel running while we opened simultaneously both breakouts which means we ran 3 sessio

Hello, We usually pre-record our webinars, stream the content to the audience so that it looks live and then have a written Q&A going on throughout the presentation. Presenters videos are off and there is no live audio Q&A after. In the past we've done this on a platform that works so seemlessly that the webinar looks like its live. This is our first time trying it on zoom. Has anyone tried this approach to webinars on zoom before? If so do you have any best practices to share? 

Any tips on how to manage the registration list? I have to run a report each time. If there is a duplicate, I am not able to remove the person. Thank you for your time.

Does anyone know if Zoom can tell you how much of a recorded webinar someone watched? eg participant A registered then watched 30 min of the 45 minute webinar and Participant B registered then watched the entire 45 minute webinar.

What webinar ad on do i need to enable Zoom Q and A Feature?

Hello, We had a Webinar a few hours ago with Interpretation. We have used Zoom Interpretation many times before and it works very well. This time we had two Interpreters on the same language, so one can take over when the other gets tired. We have done that many times before also. We started the Webinar about 45 min early and tested the Interpretation. All worked well. The Attendees and Panelists joined and all seemed fine. At the start time, the Interpreters found that when they spoke, it was on heard the main channel, not through their interpretation channel. But as the host, my Interpretation management console looked fine, no lost connection to the Interpreter, and the Interpreters saw their small language window, like usual. But either Interpreter was just heard right on top of the meeting. I deleted their channels and re-created them, same problem. We proceeded with the webinar using Consecutive Interpretation on the main channel (not desirable). After we en

I want to verify links were sent to a large number of panelists, the webinar summary only shows 10 at a time.I have the csv that i used to upload, but I would like to review to ensure all links were sent.  Large event with 1000 panelists and 3000 capacity license.  Any suggestions?

Hi,We are a small organization who is trying to put on a Candidate Forum for a local political race and need some help.We have Zoom Webinar and works well during our practice sessions, however, when we go to the hall where we will be having a live audience it goes wrong.  Our speaker has the microphone to address the live audience, and what happens is those who are on the computer hear his echoing voice.  We tried to mute and adjust our settings, but nothing works.  We also moved computers so were not close by and nothing works.  Does anyone have any suggestions to remove the echo when doing a live performance and a Zoom Webinar together?  Appreciate the help, we are on a shoestring budget.

Is there a way to hide the entry list from the participants  ?I am using the zoom meetings pro version.

Mi cuenta webinar no está funcionando y está pagada hasta febrero.Por favor reanuden funcionamiento. 

Is this functionality going to be available any time soon?

I am hosting a webinar. It's a play reading. I have asked the co-host to run the sound effects, which are streaming off sound effects websites.  When we rehearsed, the sound effects sounded fine to her, but they were coming across  hideously distorted on my computer. I am assuming that all the attendees will also hear them distorted. Why is this happening and how can I fix this? Thanks! 

How can I generate reports for webinars taken place more than one month ago? 

We hosted a webinar in early January.  About half of those that pre-registered actually attended.  We'd like to  make it available on demand.  We assumed that the original registration link would work based on some research on the web, but it doesn't seem to work that way.  Can someone explain how that works?  Must they re-register again for the on-demand part?   I can't test it as I was  panelist and not a participant.  Thanks for any help.

Hello:Is there a way to prevent people from registering for a webinar within 24 hours of the webinar start time?Thanks!

When I launch a poll during a webinar, it appears directly in the middle of the screen. This covers the face of the presenter. I know the end user can move the poll from this location, but is there a way for me, as the presenter, to move the poll so it is not directly in the middle for the end user? If I move it now as the presenter, I've confirmed that it still stays in the middle of the screen for the end user. Thanks for any insight.

We are using zoom for the first time as a webinar solution. We will have several panelists and are wondering if the panelists actually have a view to the questions submitted by the audience or is it up to the host to field and ask live?  

Hi All- I have someone assigned to be an alternative host for a webinar. If he has his settings set to Record active speaker, gallery view and shared screen separately" (with "Active speaker, Gallery view, and Shared screen"), although he wasn't the creator of the webinar- will it default to those settings or does the creator need to set those settings up?  

Hey Zoom Community!I am desperately trying to achieve higher quality on my webinars. But it says in the "Group HD information" that the support is temporarily unavailable. Is this really the case? Is there any chance I will be able to host my webinars in HD?Thanks,Alice

I'm scheduled to host an informational session Tuesday.  There are 4 panelists and a host.  I think there may be 50 attendees.   I scheduled this as a Zoom meeting.   But today, I realized that maybe this should have been scheduled as a Webinar.  The invites have already been sent out (as a meeting).  And, even if I was able to change the meeting to a webinar, I don't know how to run a webinar.   Help.  What should I do?  Can I successfully run this as a meeting format?  Is it possible to change this to a webinar format without updating the meeting invite?  And if so, how hard would it be to learn how to do a webinar?  I have less than 48 hours to get this together.  

Hello, I would like to ask for advice that I have a scheduled webinar with registration, and I've already had around 1,000 attendees (with 1,000 specific links to join). So, what would happen if I edit my scheduled webinar and turn off the registration function. Would my 1,000 registered attendees use those links to join? A problem here is after having 1,000 attendees signed up, I see it would better if I turn off the registration so every one could join my webinar. Thank you in advance for any advices. Regards 

Is there any way to save multiple versions of customized templates used for various webinar emails? I am thinking in particular about Panelist invitations and post webinar follow-ups and such like. I know that I can customize these emails (and do so) at the *account* level, but is there a way to do so at the individual *webinar* level? For example, if I use the left navigation to go to “Account Management > Webinar Settings” I can see the ‘universal’ email template for inviting a Panelist. I can edit that. But as soon as I edit it and save it, the edited version becomes the ‘new’ universal template that will be used for every single panelist invitation until I either revert/restore it back to the default or edit it again. I set up multiple webinars, many in recurring series. I invite different panelists to each webinar and/or webinar occurrence and I want to make the invitations more personal than the universal email templa

I host all day CE zoom webinars for dentists.  How do I pause the webinar during meals and breaks so the attendees can not hear the panelists' discussions during the breaks; as in the practice session that can be done before the webinar starts?