Webinars

Our Japan team recently held a webinar and in the attendance report, there are no email addresses, just names, and attendance statistics (join time, session length, etc).  The email column is completely blank, except our our company employees. All external emails are missing.  Are emails being suppressed by zoom?  Is this in response to the new privacy laws going into effect next month in Japan?

Needing clarification on the March 2022: FAQ on reporting changes. Does this mean that after pulling a Zoom usage and meeting reports emails of participants will not appear?

This is the second time we've made a webinar hoping the get a solid data base after the webinar, and just like last time, the attendees' report shows names, country, joining time and leaving time, but does not show the email address from the attendees. Anyone knows how to solve this? 

I have held 3 previous webinars this year. My current webinar won't allow for panelists to enter a practice session.  They received the panelist invite with link. their emails are listed as panelists. We tried a practice session and sll panelists were told the webinar starts at the start time and thy cant enter till then. One panelist typed the webinar number into the zoom meeting an was able to enter that way , but the others couldn't.I have followed all "Bolts" advice.thanks for any help  

Dear all, We have a plan that allows up to 500 participants. Does this mean it also only allows for 500 people to be registered prior to the event? Thanks,

イベント開催時に事前に登録している顧客の内、誰が実際にWebinarに参加したかを管理する方法が知りたいです。事前登録時の名前・メールアドレスとWebinar参加後のログの表示名・メールアドレスが異なる方が多数おり、管理が出来ず困っております。Webinarログイン時に、参加者の名前の入力やメールアドレスの入力を求める等して、事前登録時のリストと照合が出来るような形にすることは可能でしょうか。

Hello everybodyI need assistance with setting up an alternative email address for webinar registration notifications. I'm the host of the meeting, but my client would like to be kept in the loop with the registrations coming in. How can I set this up? Do I have to add my client as a co-host to do this? I haven't been able to find a clear solution to do this & tried going through various webinar & account settings & also searched Zoom Support about this. Thanks! 

Hi, how to setting get panelists to vote poll webinar not only attendes?

Hello all,I have an issue with my audiences that they don't have a zoom account, and they wanted to join the Zoom Event sessions by just entering the Meeting ID and the Passcode.I can find each of my session's Meeting ID, but I do not know where can I find the passcode for each meeting. Please help!

We set up special links to the event to see where the registrations are coming from. In the webinar setup, we can see the column Registrations and Visitors, indicating the number of people who have registered and the number of people who clicked on the the link. But the registration export does not contain the Visitors data. Is this valuable info somehow dropped? 

I enabled and set up In-Session branding for my Zoom event but it doesn't display when the session starts. I uploaded a background and added name tags for speakers. I did have one name tag show up for one speaker. What am I missing? 

Currently we have a user who has been assigned the Webinar 1000 license. Under this user's profile several upcoming webinar events have been scheduled. This month we will be signing our contract renewal and will be getting rid of the Webinar 1000 license.  My question is that if the user in which the webinars have been setup under is given a webinar 500 license will the scheduled events on the user's profile still be accessible?  If so, will the license change need to be completed prior to the removal of the Webinar 1000 license to avoid a gap in license access for the user?  Thanks

Hi there- Does anyone know if you can check how a Zoom webinar was integrated post event?  I know how to integrate it prior to the webinar, by clicking the more tab in the webinar settings. However, after the event you cannot see which lists of the integration were selected.  Any advice? Thanks for the help. 

Dear Zoom Experts:I am scheduling a 4-hour webinar with 6 speakers.  Is it possible and how would I be able to end up with 6 recordings from the single webinar? Can I make multiple recordings in one long webinar?thank you in advance. 

Hello all! I have a question. I'm producing a large webinar with 300 attendees in the next couple weeks.  The Webinar will have 4 "panelists" which will be the ones having a discussion with each other. The remaining 300 attendees are there simply to watch/listen. How do I create a "GreenRoom" type of place where the panelists can join and I can get them setup technically, make sure their sound and lighting is good, and THEN move them into the main webinar where they can begin the event?  RIght now it seems a little sloppy to just have them join and everyone in the webinar is allowed to see all the setup!  Any ideas how to make this work?  thanks!Brad

Hi - we just finished a webinar with a big amount of participants who provided their names, and would like to view the complete list of attendants now in order to be able to contact them now (after the webinar). Where can we possibly see the list of names?Thank you in advance

I don't see live streaming option under advance settings. Help

We are a small non-profit.Were told by sales to purchase 1 Zoom Events and 1 Webinar license along with 2 regular Pro Accounts.We did. One is one email, the other is my email.We gave the 'Events' license to our head of tech (Owner), and the 'Webinar' license to my gmail Admin)However, I can not log into see anything in regards to Events.Even using the Events license email, I can not assign my email as a User (manager or host). Please advise?

Hello, Is it possible to track time that lead/contact spend on webinar and sent it's in the Salesforce?Thanks

Hi there, We're planning to host a webinar to launch a new product. As part of this launch webinar, we want to send a sample to the registrants before the event. To do this, we need registrants delivery address. Can you set the webinar registration form to have address field? Thanks Ed

I am planning a webinar. I set up the event so that registration was required. I invited my panelists. Then I realized that I didn't want to require registration, so I edited the event so that registration was no longer required. I know this changes the link for participants to go into the event. However, do I need to send new invitations to my panelists? Or will their original links still work?

Hi, can we hold simultaneous webinars in the same account, if they are hosted by different users? Thanks!

I tested several times the recording of a webinar during which I interact with attendees through 1 or 2 surveys.They are a real added value to my presentation.Unfortunately, that part of the webinar is not recorded and I look kind of stupid talking about a survey that does not appear on the recording. Thus I cannot diffuse the replay...Does any of you have a solution ?Thanks in advance,Xavier 

I have to organise a webinar on Thursday 7 April, for the webinar zoom option (at 37€), it says that the number of participants must be between 500 and 50 000. Can I organise a webinar for 90 people with this extension?please help me 🙂

I made a unique password for a webinar and when people registered that was the password that was saved to their calendar. When I sent the reminder email 1 day in advance and then 1 hour in advance.   A different password was automatically generated and sent. People were confused as to which password to use and people were having trouble getting into the webinar. Do you know why this happened? Should we not customize webinar passwords?