Webinars

Hello! Looking for some help on an issue I've been having with webinars in Zoom since the 5/23/24 release.  Here's some info about my device (Lenovo ThinkPad X1--upgraded with new Zoom Workspace on 5/24/24):Processor 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz 3.00 GHzInstalled RAM 16.0 GB (15.7 GB usable)System type 64-bit operating system, x64-based processor Edition Windows 10 EnterpriseVersion 21H2Installed on ‎6/‎9/‎2023OS build 19044.4412Experience Windows Feature Experience Pack 1000.19056.1000.0Whenever I copy and paste a link or text from a Word document into the in-meeting Zoom Group Chat chat, at some point during the webinar, my text will appear only in Wingdings font for hosts, panelists and some participants to see and cannot be toggled off to legible text. I have tried clicking More , and then changing the option from Everyone to Participant Can Chat With Hosts and Panelists and back again, but that hasn't worked . This is a pain poi

Hi friends, can any one help me with this.. After creating a Webinar in Zoom Web Portal, I was trying to Import the Registrants so followed the instruction on the article (link given below) . There under Invitations as I did Scroll to Manage Attendees and as I tried to click Import from CSV. The very option "Import from CSV" is missing. Kindly guide me..https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065473 

How do I add custom questions to the webinar registration form? 

Hi there,Is it possible to create a Zoom Event without the attendee needing to fill out their email address and name? We are collecting this in another platform. I've turned off the 'Registration Required' option but this still appears:Thanks,Cliona

I have two Zoom Workplace Pro accounts, recording a whiteboard with the same device, in the same place, with the same lighting, recorded in HD 720, and using the same Wi-Fi for my webinars. I record a screen where I present documents to my students. On one account, it looks perfectly clear, but on the other, the screen that I am recordings. Could you please help me? Thanks!

I work for a charity organisation which hosts monthly webinars. Our attendee audience is usually around the 300 mark. Recently, our admin people changed our Zoom license (I'm not quite sure why). The current state of our organisation's Zoom licenses is as follows: Zoom Workplace Pro                              1 available, 9 usedZoom Webinars - 500 attendees       0 available, 1 used There are 3 of us who host webinars in rotation. Am I correct in assuming.....1. The person to whom the '500 attendees' license is assigned will definitely be able to continue to host webinars?2. The other two of us will need to purchase additional '500 attendees' licenses?  ie. the license is for an individual not for the whole organisation? Many thanks,Simon

I organized a webinar with a co-host, but I was registered as a regular attendee and wanted to post in the chat. However, I was only able to send messages to the "Hosts and presenters" chat. Some of the other attendees posted to the same chat, while others posted to the "Everyone" chat. What could be the reason for this? Did I configure something incorrectly in the settings?

I am trying to add a panelist to a webinar and their email ends in .us. Zoom won't let me add them - it gives me a message that the email is not valid, except it is. The panelist does not want me to send it to their personal email. What can I do to add this panelist with their work email?

This is the latest loser to manually add my email address when I'm not on their mailing list.  Is Zoom ever going let people STOP adding email addresses manually???????????    I get at least 1 per week of this b.s.......how can we make it stop?   It ALWAYS tracks back to some vendor selling something from India or Pakistan....or a scammer from JVZoo or WarriorPlus affiliate platforms. 1 HOUR TO GO: LIVE TRAINING @1129_2:00 AM EST: How AI Social Agents Automate Social Media & Build a $10K/Month AI-Powered Agency starts in 1 hour

Hi folks,I'm looking at this article and I still have a couple of questions on Zoom simulive webinars.1. Can we run multiple at once from the same Zoom account? We have 'normal' webinars running at the same time. Is it possible to have multiple simulive or live webinars at once?2. Is it possible to run one without any chat support? Or to have a way where we are notified internally if there's a question in the chat (Like in eWebinar)Thanks,Cliona

I have a recurring webinar with several source tracking links for different campaigns. For one campaign in particular, the "visitors" number seems very high, especially when compared to the LinkedIn data that shows engagement with our ads that the source tracking link was used for (e.g., Zoom saying 3000 visitors, but LinkedIn showing only 1000 impressions, with even fewer clicks, and we actually didn't generate any registrations at all). We only posted this on LinkedIn, no where else. Is it possible for this visitors number to be inflated on the Zoom end, perhaps for some unknown technical reason?  We know we need to revisit our campaign strategy and CTA in general, but I'm specifically wondering how the Zoom visitors are so much higher than what LinkedIn says.  Thanks for any input!

My zoom webinar license expired while I had a webinar set up and had sent the link out to all the attendees. After I renewed my license, the Zoom webinar link changed. Luckily, I noticed that they were not the same link and sent out an email to all attendees. Has anyone else had this problem? Is this something that will occur if my license expires? 

I would like to delete past events that have ended for the sake of organization.There is a delete menu in the event draft but not in past events. Anyone know how to delete it?

Just had a very strange and show-stopping bug in Zoom Webinar.Summary: Screen sharing refused to share audio playback, even when "share audio" was absolutely checked. Details: In practice session, checked screenshare to make sure tech was set. Played fullscreen video on second monitor through VLC. Shared full second monitor, not application. Zoom settings from the web portal included the new "Enable HD video for screen shared video." Both checkboxes from the screen share menu were checked - share audio and optimize for video clip. Everything worked fine, video looked and sounded good to the other panelists. We took a break for 10 minutes until we were ready to broadcast, and I ended the screenshare. After a 5 minute intro, I popped up screenshare, made sure boxes were checked, and started the video. We immediately started getting comments that nobody could hear audio. I checked the zoom share menu, and the little speaker icon that means "audio is being shared" was checked. I stopp

Hi everyone,   Does anyone know the maximum Zoom Events event duration. I do not mean the maximum amount of time of a meeting or webinar session. I mean the maximum of the entire event. Our company was thinking of doing a month long event but we were not sure if that was possible. We will only have one or two sessions each day. The longest event I have done so far is 3 days so I was not sure and I cannot find it in the documentation.    Thanks for any help you can provide.  Andrew

I have created a webinar and the registration page is showing the wrong time zone - I have changed all the settings to the correct time zone in the webinar settings and recreated the webinar a number of times however, the time zone on the registration page is still wrong - is there somewhere else in the settings I change this?

We've had a webinar set up for months now with a particular title and just recently the title of the Zoom webinar changed to 'Zoom Webinar'. Apparently, admin can change this but neither the owner nor admin can change this. Does anyone have any answers?

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A participant just got a new modem. Now they don't receive the invite link each time, just some of them. Is there any way to help them on my end?

How do I stop people from signing me up into their Zoom webinars I did not sign up for? Im getting inundated with them - several a week. Complete distraction of my time.

I'd like for my webinar to be live, but then available on-demand. If I choose on-demand, is that how it works, or will it always be download only and never live. Follow-up, how do I send a recording of the webinar to registrants? Thanks!

Hi everyone! I’m a marketer who helps plan and run webinars regularly, and I’m trying to better understand what really makes a difference when choosing a platform or running a smooth event. If you’re a webinar producer or just heavily involved in execution, I’d love to know:What are the top 3 features you can’t live without when it comes to webinar platforms, specifically Zoom Webinars?Are there any things you wish existed but don’t? I’m especially interested in answers from teams that run high-volume or high-impact webinars, but insights from anyone are appreciated! Thanks in advance

Last week, our organization held a webinar, and I was pleased to see 71 registrants. However, when I downloaded the list, only 65 registrants had been "approved". I know I did not deny any registrants, so how did this happen? Also, I noticed that some who had been denied actually did attend, so what happened there?I want to prevent this from happening in future webinars, so please help me understand.Thank you, Heidi WhitmanNational Association of District Export Councils

I need some help with setting up a basic webinar for free can someone help me? Reply, and let me know!

Hi, as soon as I start my Webinar I cannot share by screen anymore. Any ideas?