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Explorer
Jun 24, 2025 5:06 PM UTC
Question

Alternative Host link no longer unique?

Usually when I assign myself (an admin account) as an alternative host to my org's webinars, I get a unique join link with the /s/ character for 'start.'

 

As of this morning, when I tried to do this for multiple webinars, all I could get was a generic zoom.us/join link. I am then prompted to put in a meeting ID and then got bounced to registration. 

 

I updated Zoom Workplace from 6.4.7 to 6.5.1 but the problem continues. I also tested with a colleagues admin account as alternative host, and they got the same generic /join link

 

Running on Windows 11

 

What changed/am I doing wrong?

 

I would upload screenshots but it says I do not have permission, so you'll just have to believe me.

    4 replies

    Newcomer
    Jul 4, 2025 7:16 PM UTC

    Experiencing the same issue. I know exactly what you are describing. I'm hoping there's a fix coming. 

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    MGSR
    Community Manager
    Community Manager
    Jul 18, 2025 1:20 PM UTC

    Hello there,

    I'm sorry for the inconvenience and the late response.

    Our technical team has acknowledged this issue and is actively working on a solution.

    We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

    For now, thank you for your patience and understanding.

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    Explorer
    Jul 29, 2025 10:17 PM UTC

    Just wanted to mention that I did another rehearsal and live webinar yesterday and today and the /s/ link was back for me as the alternative host. So at least 2 cases that is working again just like it used to.

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    Newcomer
    Jul 30, 2025 2:28 PM UTC

    Yes, it's working well for us too now. We've had successful experiences with the last workshops we delivered. Thank you all for your work in creating that fix!

     

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