Meetings

Hi, I just need some help. I've tried to update my Zoom account and troubleshoot but I can't seem to have the option to blur my background on my Mac. I have the Macbook air 2017 running on macOS Big Sur 11.4. 1.8GH Dual Core Intel core 1.5, does it not fit the requirement for virtual backgrounds? I also blend in the existing background which leave me no choice but to turn it off. Please help. Thank you!

Hello everyone,is it possible to schedule a meeting and add/invite not individual people, but contact groups instead?I have already created three user groups and then created contact groups from them.When I open the Zoom client and check under Contacts, I can see the three groups listed.But how can I schedule (or start an instant) meeting and invite all members of a group without having to invite each person individually?

Every time i have to screen record in zoom, i have to from the small share screen menu, go through the 3 dot drop down menu and press "share sound" in order for me to record Youtube videos. Is there a way to set this to default so i don't have to do it every time? Thanks. 

Does anyone know if there's a way to reformat the recording? For example, I want an easier way for participants to show up vertically stacked so I can edit for mobile. Otherwise the screen is too large to edit in imovie. This is for a podcast where there are only 2 Zoom guests. 

 I record my zoom on a macbook. I want to record my meeting in a vertical video so that it is mobile upload friendly. if required.  I want to know how can I do that as the meeting is recorded in the landscape mode or what are the other options to record zoom meeting in a vertical mode. Please let me know. Thx 

Hello I received a zoom phishing email for a fake meeting The email has a fake zoom meeting link, where can I report it. 

When I try to start zoom, a white box appears (presumably a broken version of the main menu) then the "Zoom unexpectedly quit" screen shows up.Zoom was working normally for me until this weekend.I have tried using CleanZoom to remove zoom completely and reinstall it to no avail.I'm using an Acer aspire A515-54 series laptop.My laptop is up to date on windows updates and driver updatesI don't have Powertoys installedI was messing around with OBS the week before though...Any ideas on how to solve this issue?

Hola tengo un problema, no puedo encontrar la grabacion de una charla de zoom que realice el ultimo viernes, aparentemente se descargo en mi equipo y no en la nube y no logro encontrarla con los procedimientos habituales, solo pe aparece la imagen final de la misma 

Hi everyone,I'm facing an issue with joining Zoom meetings on mobile app and would appreciate any help.I receive a Zoom meeting link from my server.On a desktop browser, the link opens fine.On mobile, when I open the link, it opens a webview and asks me to install Zoom, even though the Zoom app is already installed.The only way I can get the meeting to open properly is by joining from the webview — but I want the link to automatically open the Zoom app if it's already installed.For context, I'm building the mobile app using React Native.Is there any solution for this issue without using the Zoom SDK?Ideally, I just want to handle the meeting link so that it triggers the installed Zoom app directly.

Hi,I installed the newest version of the Linux client yesterday and recognized that when sharing the screen I only see a black screen.Version: 6.2.0 (1855)I am definitely on XOrg and NOT on wayland.Downgrading to version 6.1.10 fixed it.I'm on lightdm and use Qtile as TWM.I can't check whether this happens on GNOME or Plasma, too.Many thanks in advance!

In order to protect people with disabilities, the European Union is about to start implementing the accessibility directive. One of the requirements is that products supporting two-way voice communication need to support RTT (real time text). Zoom is also an app that supports two-way voice communication, so of course it also needs to support the RTT function. I would like to ask whether Zoom has the RTT function. If it does, how should it be enabled? If it doesn't, is it expected that this function will be available in the future?

我已经购买了付费账户，但中国方依旧无法加入

i cant seem to join or find public meetings when i sign in the drop down arrow goes away and it gives me a 404 error message any news on this?

I’m experiencing an issue with the video feed on Zoom where the camera appears to automatically focus on me, leaving the background slightly out of focus, even though I don’t have the background blur enabled. My FaceTime HD camera works fine in other apps like Photo Booth, so I don’t believe it’s a hardware issue.I have already tried the following troubleshooting steps:Verified that "Touch Up My Appearance," "Adjust for Low Light," and "Portrait Lighting" are disabled.Toggled "HD" and "Original Ratio" in video settings.Checked the "Advanced" video settings for any relevant features.Updated my Zoom app to the latest version.Ensured no third-party apps are interfering with the camera.Despite these efforts, the issue persists. It seems Zoom may be automatically prioritizing focus on my face or applying some kind of framing or processing feature that I cannot disable.Could you please advise if there’s a way to stop this auto-focus behav

Dear Zoom Team,I have been using a Ryzen 2600 processor with 6 cores and 12 threads (16GB RAM), and I have successfully utilized the background blur function without any issues. However, I noticed that the new requirements now specify an 8-core processor, which seems to be an increase that may not be necessary for such a basic feature.Could you please provide any insights into this change? Additionally, I would greatly appreciate it if you could consider lowering the hardware requirements for the background blur feature, as it has been functioning well on my current setup.Thank you for your attention to this matter. I look forward to your response.Lukas

Hello,I'm located in Istanbul, Turkey. However, my Zoom client consistently connects to the United States (DCA) data center, which causes noticeable lag, audio/video sync issues, and slow screen sharing performance.Even when I connect through a European VPN (Netherlands/Germany), Zoom still routes me through DCA. I believe my account or app may be stuck on this default routing.I would like to connect to a closer data center – ideally in the EU region (FRA, DE, AMS, etc.) to improve real-time communication quality.I am using:- Windows 11- Zoom client version 6.4.0 (62047)- Free (Basic) accountCould you please help me switch my account’s default routing or advise how I can correct this?Thank you.---**Türkçesi (bilgi amaçlı):**Merhaba,İstanbul'da yaşıyorum. Fakat Zoom istemcim her zaman ABD'deki DCA veri merkezine bağlanıyor. Bu durum toplantılarda ciddi gecikme, ses-görüntü senkron kaybı ve ekran pay

I have an Asus Zenbook Duo with the RealTek audio drivers and I plug in the Aux cable to my JBL Bar 5.1. When I test the audio it plays for two seconds but they the sound stops and doesn't work. Same thing when I use the computer speakers as well.  I already tried changing the Audio Enhancements to Off.  Can anyone please help?

I cannot see how to share part of a screen on Zoom 6.4.2 (62735). The instructions I have found do not reflect what I see on my screen. There is no green border although the green border option is ticked in the Share Screen> Advanced part of Settings.Would appreciate any help available.Thank you! 

I have been trying to get a higher resolution on my zoom meeting recordings for MONTHS now. I have dealt with internet providers,  routers etc. Everything is working fine. My speed etc is high so I dont know what to do. My  recordings are now always 640 x 360. I have  clicked group HD, and also. made it  always on the higher recording setting in meeting settings.I use this content for art tutorials but I cant really use them as the resolution is so low. My recordings are  about an hour long,  but even shorter ones aren't  recording great either. I have a paid account.  even a 720 would be  better than what I have been getting. Please help Me. Andrea 

I received the zoom link of our meeting from the Host. I entered the passcode. I can see and hear the meeting. But I do not see a DOWNLOAD option so I can email it to those who missed the meeting. When I click on CUSTOMER SUPPORT, all I get is a blank page!What to do? Please advise and much thanks. 

Whilst my face is clearly displayed when conducting a meeting, my video background is constantly darkened even though I have set the tick box to adjust for low light. Does anyone have any recommendations as to how to lighten the background. I have also unset the tick box for low light and this does not seem to make any noticeable difference.  I am using version 6.3.1 on an HP Envy 360 2 in 1 laptop and using HP's inbuilt Truevision 5 MP camera.

How do I go live on FaceBook during zoom meeting. Can you do this on YouTube?Can I do this form my phone on the app

I've been using Zoom without any problems for a few years.  All of a sudden, when i go to set an appointment, the only choices are for meetings on the hour or on the. half-hour.  But many of my meetings are on the quarter hour, like 1:15 or 1:45.  What happened and how do we fix this?

HiI am booking clients into Zoom. All but two are ok. The email addresses are fine, they show in my google and outlook calendars. Once they are booked in, they show as invited, but when i go back in, the invitees  have vanished, yet they arevstill in both Outlook and Googke Diary still.Zoom pro

What happened to the previous usage report format? I use them to produce Excel Spreadsheets to report attendance. During the active meeting, I change the names that are generic or unclear so that I can remember them after the meeting. For example, iPhone users who don't have their name changed come in as iPhone. This happens multiple times, so I can have 5 different iPhone users. I rename them to keep track of them. This new report does not maintain the name change. It reverts all of the name changes back to the original name, so I've lost all the work that I have done. I also noticed that the report does not go by entrance anymore.  Is there anything I can do to stop it from reverting and taking away all the name changes? Is there any way to go back to the previous report format? Thanks for kind responses.