Meetings

Hello,Last night we were attacked by a very aggressive zoom bomber showing very inappropriate video. I was unable to throw him out at first because he was repeatedly raising/lowering his hand at a hight rate. This resulted in his tile moving to the list of raised hands and back quickly, so I was unable to click his tile in order to get the popup menu to throw him out.The same occurred with the participants list giving me no chance to access the menu.Eventually we resorted to suspending all meeting activities which settled the situation and allowed me to access his tile's menu and remove him. When is was preparing a video for our other hosts and co-hosts the next day, explaining how to remedy such a situation, I noticed that participants can still raise and lower their hands when activities are suspended. Obviously, our bomber had given up when we suspended activities. He could instead have continued flipping his hand. Althoug

Hello, please can you helpI have just bought a new Asus Vivobook S15, running Windows 11 and using RealtecIn a meeting when i share music via spotify the participants can not hear the music.I have  the following..All my Zoom settings are correct.Updated the Audio driversI've switched the AI sound cancellation off in my Asus settings (a solution i found in the Asus boards)I've tried using the zoom browser rather than the AppConfusingly it worked once last week...Look very forward to any suggestions, this is vital for my work Thank you 

I teach zoom yoga classes and have a strange issue.  When using my hp laptop, spotify and my jlab wireless earbuds together everything is great for 5 minutes, I can hear the music and my participants.  Then all sound is muted only for me for 1 minute (the participants can still hear the music)  After 1 minute the music returns in my earbuds and the 5 minutes on, 1 minute off continues over and over.  I have timed it and it's always 5/1.   I've read that since I'm using 2 things  -spotify and my wireless earbuds - zoom does not support 2.  I've researched this for  many hours and found that I can use an app called Loopback (costs $99) to merge the 2 sources but it's only Mac compatible.  Any suggestions?

I am a yoga instructor. Zoom audio settings are suppressing my Omkar "AaaaUuuuMmmmmm" chanting. I tried with all settings of Original audio, removing background noise settings but failed to fix it. Tried with different microphones as well. I have ensured that the issue is not with microphone device/ system settings as using same device for other applications like Google meet is working fine.Would appreciate if someone can help with this ?Just to go in details, while chanting Omkar and pronouncing "AaaaUuuuMmmmmm", it only captures initial "Aaa" and then it starts blocking most of the sound.

How can I restore the possibilty to record on a coud after you have disabled it? I cleaned all the trash. It is now clean but I keep getting those mails and it is still disabled evan though I have deleated almost all the recordings. It does not acceed the limit now. please advise

I am using zoom pro and when I have people in the meeting it ends because I guess no one is screensharing or something I need help how do I fix the 40 minute idle time HELP

I have a Workplace Pro license which allows 100 participants in a meeting. If I start a meeting and 60 people join, then 10 minutes later 30 of those leave the meeting, how many more people can enter the meeting at that time? Would it be 70 because there are only 30 people still in the meeting? Or would it be 40 as 60 had already earlier joined the meeting?

Hello, captions are not translating properly for non-english phone callers (either no captions or they're incorrectly transcribed as english). Does anyone know how to resolve this? This is on version 6.4.6 (53970). Related: https://community.zoom.com/t5/Zoom-Meetings/No-longer-see-closed-captions-from-phone-in-attendees/m-p/230488/highlight/true#M125202

Can I use a powerpoint presentation as a teleprompter but that other particpants dont see the slides? How?

I have a user that had email issue a couple days ago resulting in bounce backs when sending to her email. She used to receive automatic transcripts emails after each zoom call. We have got her email issues fixed but she is still not receiving those. Im assuming its because they were trying to automatically send but couldn't because of bounce backs and that resulted in that email being flagged which then cause the issue of not receiving them. Could anybody assist with this or provide any info or let me know if this is something I will have to contact zoom support for?Thanks

Hello all,I use Zoom for recurring meetings and require participants to register once for the first session. I then use the same meeting ID and passcode for all future sessions. However, once registration is enabled, the invitation link always directs participants back to the registration page—even for subsequent sessions. This has caused confusion for some of my attendees who struggle to reconnect each time.I know that I can start the meeting and copy the meeting link to share it manually. My question is: if I start the meeting, copy the link, and then close the meeting and restart it later at the scheduled time, will that original link still work for participants? Or does Zoom generate a new unique link each time I open the meeting?Thank you for your help!

Although we enabled passcode protection for the recording, external users can access it directly through the link without being prompted for the passcode. This creates a security concern as anyone with the link can view the content.

How do I change my Zoom email address, and also how can I get closed captioning for the hearing impaired in my meetings?I am frustrated by the lack of human agents in Zoom. 

I use a MAC. Zoom kept saying an update was necessary when signing on. I would allow the update...but it kept coming back with an error code. I looked up the error code and followed the instructions as to how to get the update on my MAC. I no longer get the error code. However, since updating (it may or not be connected) I keep getting dropped. This is not good in the midst of a counseling situation. I just had a coaching session (50 minutes) and was dropped 6 times.  I get the little circle and re-connected in about a minute. I do not have other programs on (it was suggested I close them all) and my internet is strong. Because I'm a not-for profit, I got my account through tech soup and when I call for tech support they tell me I'm not eligible. On line suggestions include going to my picture and seeing if I have all available downloads...but that is not possible on my tech soup version that I can find...there is not drop down menu below my picture...HELP! please!

I have 3 licenses and want to add one more.  I have fully paid for the year using the TechSoup discount.  When I add a fourth user will this discount be applied?  I also want to make sure I won't get charged for all four, just the additional one.  When I add the licensee it looks like I am going to be billed for four people.  Any thoughts?   

As a teacher, it would be really helpful if it listed in the chat who specifically left the meeting. Often, I hear the notification, but I have too many students to know who left without downloading a report at the end of the session. It would be helpful if I could see "[participant name] left the meeting" in real-time. 

Hello, I got married in Italy and set up a zoom meeting to have my friends and family watch. I set a scheduled meeting to automatically record. I don't have a recording anywhere. Please help me get the only video I have of my wedding ceremony. 

Hi everyone,  I had a meeting recorded where i agreed and asked for a copy or transcript, I was not the host. I have asked a number of times for the promised record of the meeting but have been told that a copy can not be given as they destroyed the file. is there anyway to get a copy or transcript of the meeting as both parties agreed on the recording in the first instance?  

I want to change the sound my computer makes when I turn the mic on and off while in a Zoom meeting.  It changed recently. Is there a way to do that (on a PC, Windows 11).

When I set up a meeting and create that meetings password, I then copy and paste the notification and put it in our Google Calendar. However, recently we have been noticing that the password is changing before the meeting with NO ONE making a password edit. How can you help me fix this issue as it has happened over a dozen times?

Zoom meetings open by default in a certain monitor.At some point I had this set to my 2nd monitor to open automatically.But I accidentally moved the window pre-startup to a different monitor and now it opens on my primary monitor. How can we change zoom meetings to open by default to a specific monitor?After I move zoom to a certain window it forgets the preference and just opens it in the primary/default place it wants to. This applies to the zoom scheduling window, meeting window, and even the dual monitor window. I tried scouring the help but it seems like nobody asked this exact thing before. Very surprising since most people (1) have multiple monitors and (2) have different preferences for zoom meetings to load in by.

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Hi,  Since the last Zoom update, I'm automatically muted when I join a Zoom meeting, whether I'm a host or participant.  I have checked all Zoom sound settings and my device sound settings for Zoom, but I haven't found a way to fix the issue.   

I want my link to have a name instead of a series of alphanumeric characters,

I was the host of a meeting and started the recording on the cloud. I paused the recording during the meeting, and my co-host resumed the recording. However, when the meeting was over and the recording was sent to me,  I only received the first half of the meeting (the part that I recorded). The other half that my co-host resumed recording is missing. We have both checked our zoom accounts and our local devices but we cannot find it anywhere. Any suggestions?