Lack of Support Centre response

Without details of your device operating system, and account type, URL be difficult to provide any usable information. Please elaborate.

yes I have had exact same thing. I submitted a ticket over a week ago (ticket #TS1959412) about a problem w/ a zoom report that I've never experienced before; I have Zoom Workplace Pro plus a 500 person meeting add on. They created the initial ticket, then I've had 3 different reps email me in reply to ask the exact same questions already clear from the ticket and I provide that same info again and again. And no one has now responded in days, even though I've prompted to inquire. Their support is absolute crap. And when I call in they say i'm not eligible for phone support. And there's no way to get a supervisor involved.

yes I have had exact same thing. I submitted a ticket over a week ago (ticket #TS1959412) about a problem w/ a zoom report that I've never experienced before; I have Zoom Workplace Pro plus a 500 person meeting add on. They created the initial ticket, then I've had 3 different reps email me in reply to ask the exact same questions already clear from the ticket and I provide that same info again and again. And no one has now responded in days, even though I've prompted to inquire. 

yes I have had exact same thing. I submitted a ticket over a week ago (ticket #TS1959412) about a problem w/ a zoom report that I've never experienced before; I have Zoom Workplace Pro plus a 500 person meeting add on. I've had 3 different reps email me in reply to ask the exact same questions already clear from the ticket and I provide that same info again and again. And no one has now responded in days, even though I've prompted to inquire.