Zoom closing when I type a message in chat

Forum|Forum|3 years ago
September 21, 2022
6 replies
10 views

When I try to use my chat feature while in zoom, it kicks me out of zoom completely. It’s so frustrating! I can receive messages but when I try to type a message this is when it happens. Please advise.

CarlaA

Community Manager

Hi @spectortraining , thank you for your contribution to the Zoom community! Welcome 🙂

That does sound strange. Have you recently updated your Zoom desktop client? You might need a simple update and computer reboot to solve this issue. Keep me updated!

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!

S

spectortrainingAuthor

Newcomer

Yes, the Zoom client is updated to version 5.11.11 (8245)

CarlaA

Community Manager

Thank you for getting back to me! Are you referring to in-meeting chat feature or Zoom Chat on the desktop client?

S

spectortrainingAuthor

Newcomer

In-meeting chat

CarlaA

Community Manager

Thank you for getting back to me! Apologies for the delay. I've seent this happen in the past and a simple uninstall/computer reboot/reinstall solved the issue. Can you please try uninstalling using the steps outlined here: https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-the-Zoom-application#:~:text=Open%20the%20Zoom%20desktop%20application,Zoom%20on%20our%20download%20center.

Let me know if after rebooting your device and reinstalling you still encounter this issue in the meeting. Thank you!

Carla

K

KimSorrelle

Newcomer

I have the same issue. I've been using Zoom for years. The issue I am having is new. Every time I try to type in chat, I get kicked out of Zoom. I deleted Zoom from my computer. I downloaded and ran the extra program to clean out Zoom entirely as was suggested. I reinstalled Zoom and it is still kicking me out when I try to type in chat.

K

KimSorrelle

Newcomer

I need it fixed. I am desperate!

K

Kirill_Smirnov

Newcomer

2025, latest Zoom version, still happens to me in group meetings.
I'm on Win10, desktop Zoom Workplace.