Zoom closing when I type a message in chat | Community
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Newcomer
September 21, 2022
Question

Zoom closing when I type a message in chat

  • September 21, 2022
  • 6 replies
  • 10 views

When I try to use my chat feature while in zoom, it kicks me out of zoom completely.  It’s so frustrating!  I can receive messages but when I try to type a message this is when it happens. Please advise.

    6 replies

    CarlaA
    Community Manager
    Community Manager
    September 21, 2022

    Hi @spectortraining , thank you for your contribution to the Zoom community! Welcome 🙂

    That does sound strange. Have you recently updated your Zoom desktop client? You might need a simple update and computer reboot to solve this issue. Keep me updated!

     

    Carla,
    Zoom Community Team

    Please click Accept as Solution if you found this reply helpful. Thank you!

    Newcomer
    September 22, 2022

    Yes, the Zoom client is updated to version 5.11.11 (8245)

    CarlaA
    Community Manager
    Community Manager
    September 22, 2022

    Thank you for getting back to me! Are you referring to in-meeting chat feature or Zoom Chat on the desktop client?

    Newcomer
    September 24, 2022

    In-meeting chat

    CarlaA
    Community Manager
    Community Manager
    September 27, 2022

    Thank you for getting back to me! Apologies for the delay. I've seent this happen in the past and a simple uninstall/computer reboot/reinstall solved the issue. Can you please try uninstalling using the steps outlined here: https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-the-Zoom-application#:~:text=Open%20the%20Zoom%20desktop%20application,Zoom%20on%20our%20download%20center. 

     

    Let me know if after rebooting your device and reinstalling you still encounter this issue in the meeting. Thank you!

     

    Carla

     

    Newcomer
    August 16, 2023

    I have the same issue. I've been using Zoom for years. The issue I am having is new. Every time I try to type in chat, I get kicked out of Zoom. I deleted Zoom from my computer. I downloaded and ran the extra program to clean out Zoom entirely as was suggested. I reinstalled Zoom and it is still kicking me out when I try to type in chat.

    Newcomer
    August 16, 2023

    I need it fixed. I am desperate! 

    Newcomer
    August 17, 2025

    2025, latest Zoom version, still happens to me in group meetings. 
    I'm on Win10, desktop Zoom Workplace.