ZOOM Stops Responding | Community
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Newcomer
August 4, 2025
Question

ZOOM Stops Responding

  • August 4, 2025
  • 1 reply
  • 3 views

Hi everyone, I have a problem with Zoom Meetings that is driving me crazy.

I bought a new Lenovo computer with a Ryzen 3 7320U processor and 8GB of RAM, and everytime I try using the desktop app it  freezes and stops respoding. It happens  randomly, either while being idle in the menu, while acepting a call, while doing a call, or in the middle of a meeting.

I have tried changing the video rendering method, disabling hardware acceleration and changing the app to windows 8 compatibility mode, all with no result so far.

Any ideas on what else can I try? I also tried reinstalling windows 11 and zoom meetings and it didnt help

1 reply

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
August 16, 2025

That processor does not have sufficient power to properly stream video.