Meetings

I'm using the free version of Zoom, and sometimes I record during meetings. After the 40-minute first meeting, the recording takes some time to convert, and if the second meeting ends during the conversion, the second meeting recording says that conversion failed and says, "Please convert this recording later in Meeting->Recorded." I can't find that part. No matter how much I search and try, I can't figure it out, so I'm asking. Zoom was told that there is a recording tab in the meeting tab, and that there is a recording that was recorded but not converted, but I can't find the recording tab in the meeting tab. I also received another answer saying, "if the file failed to convert then the files are in the same place as recordings. Folders docs->zoom and then name and date of meeting.", but I can't find that on my PC either.

I am trying to edit the "countries approved" setting in my personal meeting ID settings and the "edit" tab is grayed out. I get a message stating that my account is blocked and I must contact the admin.  I am the only one using this account.  I am the admin?   Please help.  Under Schedule Meeting, click the Enable Personal Meeting ID toggle to enable or disable it.Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

Hi - I use recurring meetings/ Meet Any Time all the time in my practice, and they are suddenly gone from Zoom Workplace. They disappeared for a while last summer when Zoom updated, but they were restored shortly thereafter and I haven't had a problem since - until now. What happened, and will they be back? It's very inconvenient to have to go to the web version to find those links multiple times a day. Thanks for any help you can give.

Hi there, I have zoom meeting links on my website linked to text. for example REGISTER HERE when clicked on will take you to the zoom meeting registration. All work fine. When I copy and paste them from the website and send them in an email (MacMail), they paste in the same format, get sent and arrive in the recipient's inbox in the same format and again all work fine. BUT!!! When my boss does the same, from Outlook, although it pastes in the the same format , the recipient receives the entire long link except that the last two characters from the link are on a different line and are not in blue or underlined. Once you click on the link, it of course takes you to a 404. I've included a screenshot of what we see. Has anyone else experienced this problem? I would really appreciate some help with this. It's driving us mad. Thank you! 

 Hello,when I  start a screen share, the participants always see a black rectangles where ever I have zoom windows. I've tried the different suggestions in previous discussions - none of them work. Black Box while screen share. - Zoom Community

Hola, la plataforma me obliga a poner un codigo de acceso y no puedo retirarlo. Sale un candado gris y no me deja hacer nada. Es una cuenta personal y solo yo la manejo. Tengo activada la sala de espera. ¿Qué podría hacer? Muchas gracias"Código de acceso del ID de reunión personal (PMI)Todas las reuniones con ID personal de la reunión a las que los usuarios pueden unirse mediante el cliente o los sistemas de sala estarán protegidas mediante código de acceso."

We use alternative hosts to help with meeting/webinar management. However, the alternative hosts are unable to see the meetings/webinars in their dashboard. So if the creator host needs a change made quickly but does not have access to their computer, the alternative host is unable to make the change. This is extremely frustrating.  Also, if the host is unable to make a meeting, the alternative host can’t make changes or cancel the meeting. 

Since the last few updates of the Mac app I've not been able to schedule a meeting from the app. I have to use the website to schedule. Everything else seems fine though. When I click the schedule button it just shows me a blank page, no error messages or anything. I can create a new meeting and start one already scheduled (from the website) but nothing else.I'm on Mac OS and zoom version: 5.12.2 (11434)

My strange problem is that when a Linux user tries to right-click on the host/co-host video/tile, they do not have an option for "chat" like the users of Windows or macOS.  It seems to be specific to the Zoom Pro account that I have, but when checking this out on another Zoom Pro account, the Linux user does have the option to chat when right-clicking.  So it must be in one of the settings on my Pro account.  But how could a setting permit this feature (right-click has "chat") for two operating systems (Windows and macOS) and not the third (Linux)?  I've gone through all the settings and can't see any that directly effect chat not being available in a right-click operation.  Anyone have a suggestion?   Thanks, John

Is anyone having a hard time with ManyCam as a virtual camera?Zoom is not recognizing ManyCam at all.  Does anyone know how to fix it?

Hello! I just bought a new M2 Mac mini base model and one of its primary uses is as a videoconferencing machine to be used 3-5 hours a day. I have been having a ridiculous amount of issues and I am looking for ideas. I am using it with a Logitech Brio webcam on a tripod with no usb extension cable and the mini is hooked up to a 65" 4k tv over HDMI 2.0. This is what I am experiencing: 1. Audio will work for a while but eventually when I am unmuted all everyone else hears is a loop of echo noises. When I am muted and I open up audio preferences I can see the mic levels jumping wildly. I can use the iPhone a a mic and that seems more stable although sometimes it loses the connection. I tried using AirPod Pros as the mic and zoom immediately crashed. 2. Video is usually ok but will my video will freeze at some point in the conference. Audio still works and I can see video / screen sharing of the other participants. 

Hi,When I try to livestream from Zoom to Youtube it verifies the error "The user is not enabled for live streaming. Extend Help: https://www.youtube.com/features".But I can streaming direct from Youtube, so, the problem is not the Youtube. I´d like to know how can I fix this.The problem is not the cookies or browser versions.thanks

Hello All: I'm having problems with my Zoom Q2n-4K not recognizing my piano when doing a test playback in settings. No audio levels are present, as well. My voice is clear, but no piano regardless of what settings in audio I adjust. Selecting 'original sound' does nothing. The Q2n-4K video recorder was not cheap and apparently can be used as a webcam. However, for my online music lessons use, I need for instruments to be recognized and heard. Does anyone have any suggestions? Any feedback is greatly appreciated. Thanks Zoom version: 6.5.1

Hi. I want to turn off automatic Zoom updates as it is causing me problems updating just before meetings. The latest one changed my audio settings so I couldn't hear anyone. I've subsequently researched it and followed the instructions previously given to change it but the instructions I read said to find it in Settings-General. When I go into this section automatic updates are not mentioned. Today I was updated to ZoomWorkplace so has it changed? Should I be looking in another tab?Many thanks.

A potential client was scheduled for a meeting and sent me her link.I 'm on Mac and she is on a pc and it said we could not connect unless I was also on a pc.

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How can i change the custom live streaming serrvice?

Why when am  I in a meeting my name  doesn't appear ? Appear the name of my computer...In my Perfil does appear my name. Thanks

Whenever I have a scheduled meeting in Zoom (for my Company's zoom instance, not my personal one), Zoom on my iphone starts to ring. I cannot see a setting to disable this. I do not want to disable notifications for phone calls or if someone calls me in Zoom.  Can I somehow turn just this scheduled meeting notification off? This only seemed to start when I started at a new company that uses Zoom for meetings. I did not experience this in my personal Zoom scheduled meetings. Thanks

I’ve had pretty good success recording presentations using PowerPoint share with presenter in a window. It can be a little challenging fumbling with the keyboard though and I’d like to try something a little different. I was hoping to just video tape my oral presentation by itself, and then use video software to switch back and forth between the full screen video of me presenting and pictures of my slideshow with my video presentation in an embedded window similar to zoom share (was hoping to make the window a little larger than the default size in zoom). Just wondering if anyone could suggest software options for doing this?  

A few days a go I bought a new laptop and whenever I try and join a zoom meeting, it gives me an error stating "UnauthorizedSorry, your session was expired. Please refresh the page or login again, 401"  But when I try joining the same call with the same account on a different computer it works fine. I tried to google the problem and I tired to flush my DNS, logging off and back on, deleting zoom, clearing cache, deleting history but nothing seemed to fix the problem. Is there anything else I can do to fix this problem? 

Whenever I open a meeting my background is green and so is my face. How do I correct that?

I've only used Zoom to communicate with my mom on zoom in sign language My C: drive was full so assumed it was something to do with that and I have an old computer Now looks like i'm banned or been reported, does zoom blacklist Deaf people? or was it my mom

Hi , as a corporate user I handle many tools that are constantly updated and I wish to be able to update Zoom in some automated way.With that I could make system attempt that on system's start or shutdown, or other arbitrary moment. Now , on Windows 11,  I need to press Right Mouse button on app icon  >> click option "Check for updates"  , which I do not especially keep in mind due to other multiple tasks. I tried to run the Windows 11 - zoom v 6.5.0 (6118) (EDIT - I launched manually update to this version)- the  program Zoom\bin\zUpdater.exe  but it does not perform update when clickedI have the option `Update app automatically` to ON but I still need to do it manually.I searched for some command line interface to write script but did not find any.Please, add a possibility to automate updating app or , if already existing, tell the way how to do this.Be

I'm using Zoom on Android and found there's no way to temporarily mute the meeting sound.  I DON'T MEAN MUTING THE MICROPHONE. The physical audio buttons won't let me reduce the volume to 0, turning the screen off does not mute it, nothing mutes it.  The only way to turn off the sound is to "disconnect from audio".  But guess what, there's no way to RECONNECT to audio.  The only way to get audio back is to leave the meeting and rejoin. How did anyone at Zoom think this was okay?  What ridiculous justification will they give for this?  Or will they just reply to say that the feature is not currently available?  This is absolutely dumb and many people have complained about it.