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I have a complaint against one of Zoom employees and i cant get acorss to anyone including  the chatbot which just goes in circles instead of  giving answers or connecting to someone human.  can anyone help with some mail ids?    

I cancelled my annual Zoom One Pro subscription on 5 Jan. 2024.But, it is still in the cancellation pending status on 9 Jan. 2024.My subscription was effective until 4 Jan. 2024.I plan to use my university account that my university already assigned with Zoom company.But, my account cannot be combined because my subscription is pending.I want to complete my subscription cancellation.Could anyone let me know how I can do it? Thanks.

I have zoom through my college. When I signed up for zoom for my private business, I now somehow can't sign into my college zoom. When I go to "my account" in zoom it shows my business name as part of the college zoom. It's hard to explain.

PAID FOR PRO 2 months ago and still have basic, have been on hold for hours to get hung up on, submitted multiple tickets for help and NOTHING, no help, no support just ZOOM STEALING my money with 0 service given!

I mistakenly purchased the large meeting and Zoom One Pro when I wanted to purchase the webinar license.  Is there a way to cancel and switch over to a webinar license? 

Hi, My employee left my company this year and I no longer have the access to her email adress to sign in and have his zoom account. How can I fix that ? Thanks, Lucie France

Hello everyone, I wanted to know if I could receive help to recover my zoom account, it turns out that I tried to recover my password but I did not receive the recovery email in my associated account, the zoom articles indicate that they may be in spam or perhaps one of the ips associated with Zoom services are blocked by the organization, but it is not in any case, I am not sure what steps to follow since it is a paid account and I want to recover it.I thank you in advance.

Just looked at my invoice, shows  full price rather than the 50% discount I thought I was getting (and think I received last year). Estimated amount on zoom web portal shows the reduced amount but full amount on invoice. What's going on? Any ideas.

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I pay a monthly subscription.... which is up to date, yet suddenly zoom calls are being limited to 30 minutes which means I can no longer do my job properly. How to I rectify this? Is there a real person to talk to at Zoom?

Как изменить адрес электронной почты, если к почте почты почты нет доступа.Следуя инструкция не получается.

Cobrança indevida no meu cartão de crédito.

Hi,I paid my due invoice for the period ranging from 25th March 2023 to 24th April 2023 on 27th March. In the billing section of my account, I can clearly see that the payment has been received and the invoice has been paid completely and yet, for some reason, my account has not been upgraded from 'Basic' to 'Pro'. I still have the 40 minutes restriction on meetings and when I log into my account online, I still see 'Basic' written under my name.  I am not sure what I can do to troubleshoot the same. I have logged out and back into my account a few times and have tried multiple browsers but beyond that I am not sure if I can do anything. Can anyone help me with this problem? Since my account status is still 'Basic', I am unable to reach the customer care as well. Any help will be much appreciated.  regards,Shalini 

I paid for a pro plan on December 21 for the sale price.  The money has been removed from my account, but it's showing basic still.  I can't get a single human being to help me with this.  How can I get help or upgrade my account?

Can I buy a zoom subscription for a month? Or if I am on a monthly plan I have to continue for a year?

Hi I bought 2 zoom licenses 2 years ago. nboth renewed but i only needed one. in the summer of 2023 i  changed email addresses for the 2 licenses. i had no access to the old email addresses. i tried to cancel the second license but zoom wouldn't let me because i wouldn't log in to the old email. i paid to reinstate email forwarding from the old email but zoom will still not let me cancel the second licence because i cant send the cencellation request from the original email address. even though both accounts show up under my login and i am the account owner. i've had no useful support from zoom for the months i have been contacting support and changed settings on my zoom account to no avail. now they want to charge me for 2 licenses at renewal. please help!! 

Hi I bought 2 zoom licenses 2 years ago. nboth renewed but i only needed one. in the summer of 2023 i  changed email addresses for the 2 licenses. i had no access to the old email addresses. i tried to cancel the second license but zoom wouldn't let me because i wouldn't log in to the old email. i paid to reinstate email forwarding from the old email but zoom will still not let me cancel the second licence because i cant send the cencellation request from the original email address. even though both accounts show up under my login and i am the account owner. i've had no useful support from zoom for the months i have been contacting support and changed settings on my zoom account to no avail. now they want to charge me for 2 licenses at renewal. please help!! 

Hello, Zoom has reserved 169 euros in my bank account even though I have the free plan and did not make any purchases. Do you know why this happened?

Happy New Year, Zoom Community! 🎊🎉✨   As we welcome a new year, our team would love to thank all 314,000+ Zoom Community users. Whether you came to the community to express excitement over using Zoom for the first time or to seek help regarding a new Zoom product, we are truly happy to have you here 💙   We're excited to stay connected with all of you throughout 2024! Let's ensure that 2024 becomes our most exceptional year yet 🤝     Let us know your favorite thing that you did on Zoom in 2023. Reply below 👇   --I'll go first! One of my favorite moments on Zoom last year was playing Gartic Phone with the Zoom Digital Support Team in our weekly team meeting. I'm not the greatest at drawing, but that's what makes the game fun 😄

This month I have paid, why am I still being asked to deduct money from the bank?And then I can't  Cancel Zoom Pro

I need to change the email associated with my account. The current email address is no longer active, and in that case, the only recourse for me is to submit a ticket (I'm on Pro Plan and can't call support). I submitted a ticket a few days ago, and have heard nothing. So, two questions:1. How long does it usually take for Zoom support to act on a ticket?2. How do I check the status of a ticket after it's been submitted?Thanks

According to the plan description, the Zoom one pro is $149.90 per year,In your profile, [Plan Summary] > [Expected Annual Total] guides you to $159.90.I wonder why the difference of 10 dollars is happening,1.14 Is the payment made on the automatic renewal date $149.90 or $159.90?

Estoy a pagar una factura mensual de una cuenta zoom cuyo ordenador se quemó, ¿cómo podré encontrar esa cuenta para cancelarla?¿a quien puedo contactar par anular esa cuenta?agradezco mucho vuestra preciosa ayuda.Reinaldo1

My previous ZOOM pro subscription expired and I had some outstanding Bill and even after payment of all outstanding invoices the Zoom pro version is not active.

i made my payment but my account was not upgraded