Solved
CAN'T ASSIGN LICENSE EVEN WE HAVEN'T EXCEEDED THE LIMIT
WE HAVE 4 LICENSE, ONLY 1 WAS ENABLED YET ZOOM KEEP ON SENDING ERROR NOTIFICATION "EXCEEDED THE LIMIT OF USERS" . WE CAN'T ASSIGN THE OTHER 3 LICENSES. WE NEED HELP ASAP!!
ZoomVAAnswer
Community Manager
August 7, 2023
@Margot_UGLM Were these licenses previously assigned? For more information, please see Zoom error code: “exceeded the limit of license assignment”.
The limit is based on the number of purchased licenses on your account. Once additional licenses are purchased, the limit will be increased, and you can continue assigning licenses to users. Please note: Sharing meeting licenses among multiple users is a violation of Zoom’s Terms of Service, section 1.2 Prohibition on Sharing.
If your use of Zoom services requires additional licenses to comply with Zoom’s single-user-per-license requirement, you can visit your Billing page on the Zoom web portal to purchase additional licenses. Once additional licenses are purchased, the limit will be increased, and you’ll be able to assign licenses to users