Community Resources

Hello all, I have a Zoom account for my business, and I'm also the president of the board for a non-profit, who also has a Zoom account. Is it possible to have my login set up as an additional host on the board account, or do I have to log in with the board account? If so, will that prevent the director who uses that login from joining meetings? I've been looking but can't find any info or articles on that topic. Thanks

hi, i've done accepted request to join zoom premium in my university but until today my account is still basic what's wrong?

HiI got an E-Mail, saying that Terms of Service and Privacy Statement will change and one has to read and accept this new terms.As I am not a native English-speaker (and I do not like to read tons of pages) I am wondering, if there is a document of delta ... (Document, saying what is effectively changing)Thanks for your help

Hello! There is a problem with our licenses. We’ve got 7 paid licenses, but there is a note that we should buy any more because we exceed the limit of them. But that’s not true. Please, help to solve this problem.

Hello, I seem unable to find any option on the Basic (free) account to enable 2FA.  Documentation found on-line states to go under "Advanced" and "Security" and the 2FA option should be there but it is not even a "Security" option! This is what I have: Does anyone know if 2FA is supported for the Basic (free) account, and if so where it can be enabled? Thanks in advance!  

We want to change the email on our zoom account, because when purchasing a zoom account, we entered the wrong email. Here's the wrong email (***********) replaced (***********)

I had a paid zoom account briefly some time back.I  had recorded a meeting. I have since moved to a free account.Will I still be able to see that meeting if I have a free account now? I don't see it. I'd like to download it, and will sign up for a free account for a month to do so. However, if there is no recording stored anymore, I'd rather not spend that money. So, can a free account see recordings from the past when the account was paid?Thanks in advance.Mark

HiLast evening, I paid for two licences but I don't see it reflecting in my accounts. My accounts are still showing basic.I am not able to fix meetings beyond 40 minutesPlease help

My zoom plan currently is business plan. And now i want to change to pro plan. On next billing is 9 May 2023. If i've downgrade to pro plan on this day. Next billing will change to pro plan instantly. Or still billing for business plan.

alredy I paid annual subscription but now monthly amount deduction 

i had been cancle the 3000 attendants and i didnt use ithow i can take back my money ?

Cant change plan to pro, when i press place order, getting small windows saying" subscribing plan" and then its giving me an errror above. Support   being silent  for 3 days for 2 tickets... changed cards 2-3 times, same error. Any suggestions in what may cause the issue?

Hi, Some marketers (from which I bought a product once) have decided to include me in every Zoom Webinar they are now planning WITHOUT MY CONSENT. I have cancelled my participation several times, but I can't find anywhere a button to REPORT ABUSIVE INVITATIONS.As you could tell, getting unsolicited Zoom invitations is quite annoying. I like Zoom, a particularly useful tool for many situations, but I don't want to get spammed through it.Are you planning to do something about the situation I am telling you about?Thank You

I received the following email from ***********. But i am not this person. Is this spam? The from email address is good I think. Hi Mariya Mustan,Your paid subscription has previously expired. You have lost access to Cloud Recordings. They will be set to be deleted from our systems in 30 days from the date of this email unless you renew your paid subscription.

Cancele cuenta y nuevamente me hicieron un cargo anual con quien lo veo hay solo bots

j'ai réglé une facture pour la période suivanteMar 14, 2023-Apr 13, 2023 Malgré cela mon compte est GRATUIT. C'est une plaisanterie ce ZOOM je dirais plutôt CLOWN

I got my account verified through sso account authentication, but when I try to hold a zoom meeting, I can only proceed for 40 minutes per meeting. Please solve it

안녕하세요? 줌 사용자 홍표선입니다.줌 사이트에서  2023년 3월 8일에 '줌 비즈니스 연간 구독 취소'를 눌렀는데 아직도 결제 취소가 되지 않아서 환불받지 못했습니다. 청구팀에서 청구 처리 중이라고 하는데 한 달째 '청구 처리 중'이라는 말이 이해가 안됩니다.  그리고 2023년 4월 3일 이내로 결제 취소 및 환불을 해달라고 했으며, 만약 어려울 경우 정확한 날짜를 알려달라고 했습니다. 그러나 그 기간 내에 결제 취소 및 환불이 되지 않았고,  환불 날짜를 구체적으로 알려주지 않았습니다.다시한번 강력하게 요청합니다. 연간구독 결제 취소에 따른 결제 취소 및 환불 날짜는 언제인지 정확하게 알려주세요!

Hi my account has been hacked 3 times now and the person keeps changing the passwordand i had to make a different account each time i was wondering. how to get that to stop?

I recently deactivated and deleted many users on Zoom's User Management console. But I can't assign license (not Basic) to any new user.Ehen I clicked on the License button, this message showed up:0 license(s) available. Buy More Licenses I've searching on this issue but haven't found any answer. Any comments or helps would be greatly appreciated.

I got an email about my cloud storage being full and that it will be disabled in a week.1. Does this mean I am not able to record my zoom meetings anymore? 2. Does this mean that the links I shared with clients will not be accessible then?3. Can I keep my current plan but pay for more storage space? Thank you!

Allo everyone, I changed my account email from 'email1' to 'email2' not knowing 'email2' was actually not designed to be used in Zoom. As i can't connect to my account with 'email2' , i can't neither switch back to 'email1' nor get my host ID to call technical support.  How can regain access to my account or get my host ID to get help?The only thing i have right now is an invoice that states my Zoom account number. Thanks and have a nice day, Lucie 

why i can't access to my cloud recordings and my plan is downgraded !!! how was that ??all the invoices are paid >>> please help with that  

Can't pay for subscription. Does anyone know what the problem is? I enter my real TIN.

Dear Sir or Madam, Based on my university policy, we can't use personal visa card or institute visa card for paying zoom account, but we can transfer via wire but we need your bank information as below:1-Bank name2-Bank Address3-Swift Code Best