Adding on a user | Community
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A
Newcomer
Alysia
Newcomer
April 26, 2023
Question

Adding on a user

  • April 26, 2023
  • 1 reply
  • 0 views

I have purchased a licenced account for myself and added one of my employees as a user.  She is only able to use it for 40 minutes.  Do I need to pay for her to have her own license or can she use mine?  I really don't need one but want to pay for hers. 

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    May 3, 2023

    Hi @Alysia as the owner you're able to assigning the license, however, you may need to un-assign the license from yourself and assign the license to the preferred user that was invited to your account or created from your account. 

     

    You should be able to do this from:

    1. User Management, then Users.
    2. Locate or search for the user who you want to assign a license.
    3. Click Edit at the end of the user row.

    Let me know if that helps! 

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