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My current account is accesed by sing in with googlehow Do I add sign in with email and password
I have paid for an upgrade but you have charged my credit card but not changed my account to reflect this. I want to hear from s
Hello, I have a Pro Zoom account with only one license for mi and 2 members designed as administrators. Which faculties do they have? Can the run a meeting by themselves or do I have to purchase a license for each one?
I purchased 30GB cloud space, since 2023 january onwards, until then I have been using the pro 100 package monthly cost of 14.99$ only. Up to now this 14.99$ I have been paying continuously. But recently you have sent me an invoice asking to pay 734.97$ but this is impossible I'm not responsible to pay this. Please explain how this has happened and be kind enough to correct this issue and I'm expecting the zoom service furthermore from you.
Dear all,I was surprised to figure out that I have to pay around 5000 us dollars for cloud storage when I don't even order this service! How come I subscribe to the licensed Zoom and pay around 200 us dollars and you request me to pay 5000 for cloud storage!! Please revise everything and let me know as I believe that I have been your customer for many years, and I never delay payments. 10 licensed accounts need 5000 us dollars!! Then I will have to stop my business as I am not even making this amount you are asking me to pay.Waiting eagerly for your explanationmgomaa19
I subscribed a wrong plan I want to subscribe zoom pro so I subscribed to white board and I don't need it I want to cancel whiteboard and add money to whiteboard price and subscribe to zoom pro and Yesterday I had discount 40% for zoom pro and I want to benefit from it because I bought whiteboard plan for wrong so I missed discount for zoom pro is there any solution my friend ?
I have a personal account that I can't login to, because it's "disabled." I am supposed to contact my admin, but I am my admin. Password reset didn't help. I was able to reset, but not login with the new password (still disabled). TIA for any help, Mark
Anyone got any ideas how I can access my PRO account?When I try to login it says a passcode has been sent to my email address. It never arrives, we host our own mail server, there's nothing in the logs showing zoom is even trying to email the passcode. Without being able to login I cannot use my account. I have reached out to Accounts/Billing at Zoom, heard nothing. And without account details I cannot contact support either.
If i purchase the 30 GB of recording storage for $10 per month, does it make it 35 GB with the 5 GB provided per license?
I contacted Zoom this morning saying I wished to cancel my subscription. The steps suggested byZoomthat
Dear team,Kindly send on my personal mail, tax invoices of financial year 2022-23thanks and regardsVikash Kumar
No one from Zoom is responding to my ticket number from Zoom Support to solve a technical problem. The email address (user name) is the wrong username email address and it actually does not exist. I have paid for a 1 year Zoom subscription with this email address but it does not exist. A mistake was made some where along the line - I do not know but it needs to be fixed. Via the Zoom support chat the issue was found and I was given a ticket number but no one has fixed the problem and It has been over a week. A Zoom meeting with my paid subscription has not worked for me since I purchased the product and that was July 2022. In August 2022 I contacted Zoom to let them know it was not working and they said it was working but it was not. It has been over a week since I was issued a ticket number from the support team and the problem is still not fixed. How do I contact Zoom????? I log in but I Log in with my basic account I
Set up a meeting for last Wednesday. Couldn't access it. Following screen showed I don't have an IT team...it's me. I don't know what to do.
I want to cancel but the site says, though I paid automatically last month, I cannot get refunded - why not? I have not used it in the last month and I want to cancel. Solution?
When I sign in, Zoom greets me as a basic user. I purchased a license and expected to get more than a basic welcome. My payment was accepted. What more do I need to do?
hello sir my user id is - *********** I was paid the amount two time from my debit card . date 12-05-2023 and 13-05-2023 . but my zoom account not update. my zoom id show now basic plan.please solve the issue thanks
Hello, I am unable to change my profile picture. I keep getting the following error Your request is blocked by security policy.(SupportId: 2966069236160034483) Thanks.
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Please forward this email to the correct department. I live in Belleair, FL. At last month’s meeting, the commissioner discussed eliminating Zoom for town meetings and has now decided to cease using it. Belleair commissioner stated technology glitches during a meeting could be construed as violating the state’s public participation statute. Which Florida statute would that be, and how does it violate public participation? Town attorney Daigneault remarked that the Florida Attorney General had issued legal opinions on the Zoom issue. I was unable to find a legal opinion concerning Zoom. Was there a legal opinion that would mandate not using Zoom? What was the legal opinion issued by the AG that directly affected Zoom access? Commissioner Nessler, an attorney, agreed about “the possible failure of technology,” stating he’s had “difficulty communicating with people on Zoom” recently. Nessler and Commissioner Shelly each said they were in favor of eliminating Zoom access. Would eliminating
I've been a user (not host) of zoom meetings for years. Suddenly today I missed 3 webinars b/c when I clicked on the button to join, I got the message I needed to upgrade to latest zoom. All instructions I find online assume I already have zoom client desk or something like that. I don't have that and can't find it to download. Seems I have to have an account of some sort to sign and get any help. I didn't know one needed to have an account or plan to use zoom. I did download a file called zoominstallerFull.exe and later zoominstaller.exe but neither one opens or installs when I L click or R click on the name. Don't know where to go from here. Can anybody help with this?
Good day !It was a surprise for me when I was charged again for one year subscription ending in April 2024, as I no longer use so often Zoom and also having faced frequent sound connection problem. So I do not want Zoom th charge me again against my will when April 2024 comes. So it means that I want to desactivate this damned automatic renewal. I cant find a way to do it.Can someone tell me what is the procedure for making sure it does not happen ?
I have a problem paying my bill. I've written requests to customer support since last Thursday. No one is getting back to me. Calling the US number will be expensive from here. Is there anyway to get through tosomeone?
Hola, hoy realice unos pagos y el pedido del Mayo a junio lo cobraron doble. agradezco vuestra ayuda roger
Hey guys, did anyone knows why this happened? i've just subscribed on monthly plan and it cost $14.99 before tax, but the price on my credit card and invoice is $166 and said it for annually plan, but in my account it said my next invoice is next month Jun 12 2023, can you help me guys?
Hello! I have a question about the article: Frequently asked questions about Ukraine VAT (Last Updated: January 10, 2023). “Zoom is registered for VAT in Ukraine as a non-resident supplier of electronically supplied services. Zoom’s VAT registration number will be shown on the invoice it issues to you.” “<…> if you are a legal entity that is not registered for VAT, you may still be treated as a business customer and such, Zoom is not required to charge VAT on supplies made to you. If this applies to you, please contact Billing and provide your state registration number “EDRPOU” to update your tax-exempt status. As a business customer, you will still be required to self-assess the VAT due under the “reverse-charge” mechanism.” ”If you have provided a valid VAT registration number to Zoom or where you have confirmed your legal entity status with Zoom’s Billing team, no VAT will be charged on the supplies made to you. However, you may be required to repor
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