Webinars

I signed up for a On.Zoom class that should have started 15 minutes ago and getting a warning saying "Waiting for the host to start this webinar" - I have contacted the host, but I was curious if there were any troubleshooting issues that were on the Zoom side as apposed to the host side.   I have downloaded all of the most current updates, so I should not have any issue getting in - right? Thoughts?  

I'm about to live stream an event to Facebook page, would event attendees with the Zoom meeting link be automatically diverted to the live stream page when the zoom meeting room is full (max 100)? How does this work?

Hi, I have A Zoom webinar that will be for up to 500 hundred users. I need when starting the webinar that only those people who have paid the subscription to the course be able to join the webinar. So, I need to know first:- Which license should I buy? - I need to double-check with something that is: to allow only users who paid to get into the system, - I first have to enable registration, and then enable authentication and disable automatic approval, and then from my account as a " owner role" allow people who have registered to log into this webinar. Are these steps correct? 

i couldn't get attendees report after Webinar event, can someone help me? 

Hi all, My organization is hosting a town hall meeting next week and we got accommodation requests that we provide captioning. I'm fully aware that Zoom provides ASR captioning. Problem is, the meeting will be conducted solely in American Sign Language. We do not want our attendees to hear anything during the meeting. Is it possible to have voice interpreters connect to a line, and have the captions appear during the Zoom meeting/webinar and not have the attendees hear the voice interpreter? 

We sent out an invite to a webinar via Mailchimp and captured our registrations in a cloud form. We now need to send them the link and passcode, however, as not invite and rego's not done via Zoom that I am sure initiates a unique link/code for each user, where do I find the general link that covers all attendeees?   Unsure.  @registration 

How many practice run I do? 

Hi everyone,I try not to post in forums or support communities but I’m struggling to find where to approve webinar registrations in the mobile app. I’m beginning to think this feature isn’t available in the zoom mobile app. Does anyone know for sure whether approving or denying webinar attendees is possible using the Zoom app on an iPhone.Thanks

I am the account owner for our organization. I have a staff member who is using Eventbrite to create an online event (webinar). She will be using Zoom for the webinar and wants to connect Zoom to the Eventbrite event listing. Eventbrite is not letting her connect her Zoom account to Eventbrite because she is not a Zoom admin on our organizational account. I don't want to give her admin privileges for our organizational account. Is there a way that I can set things up so she can connect her Zoom account with Eventbrite? For example, could I make a new role for her with permissions to download the Eventbrite app or make her a group admin? Thanks for your help!

Hi all,Is it possible to see the report or logs of the past webinar in zoom who attended itThanks in advance!

Hello everyone. Is the Zoom interpretation service now available for all pro-users during the meetings? Earlier we have to pay for a webinar add-on to get this service. 

Dear Team,I am writing to bring to your attention an issue that we have been facing while playing certain types of Zoom links in the Chrome browser. Specifically, we have observed that when we play the following link - https://mzgroup.zoom.us/webinar/register/WN_VFxH4A2hRiix7MtqCqf8gw#/registration - in the Chrome browser, even if we select the English option, we are able to hear both languages being played simultaneously. However, we are not facing the same issue when listening to it via the native Zoom app. We would greatly appreciate it if you could look into this issue and provide a resolution as soon as possible. It is causing inconvenience to our clients who are unable to switch the language to English and use the mute option in the Chrome browser.Thank you for your attention to this matter. Please let us know if you need any additional information from our end.Best regards,Subbu  

One of the Zoomtopia 2021 sessions (called "Take your Presenter Management to the Next Level with Zoom Webinar") included an introduction to the new "Webinar Production Studio" feature. The description was that it can help producers add polish and professionalism to any event. When will we know more about this feature? Rupert

Hello! We are hosting a webinar and will have an estimated 150 participants. Does anyone have a suggestion of using chat vs the Q&A? Thanks!

We are currently running a zoom webinar and for whatever reason it is broadcasting in the 640 resolution - super low quality - you can't even read the slide text.  Have I missed something in the setup for the webinar?   If we change a setting will this take affect during the live webinar? Any help would be extremely appreciated! 

Hi there,I recorded a meeting last week and when I tried to listen today, I realized that there was no sound. The live version of it was perfectly fine, a colleague of mine moderated it (used his laptop to join) and everything worked well. I think it didn't record the sound because I as a host of the event muted myself & my laptop, so no sound was recorded initially. Is there any possibility to recover this? Because the meeting of course was with sound & the participants were able to listen to it.  Thank you for your help!

I am having trouble joining meetings as panelist. I raise my virtual hand and the dialogue box comes us to join as panelist, I tap on it the box goes away and I am still left as an attendee.

I canceled the waiting room. That is, people join straight to the webinar. How do I get the list of participants? I did a webinar yesterday and there is no registration of the participants.

While running a webinar through LearnUpon LMS, some of our learners got the following screen:   When checking with LU, they said it meant that our Zoom account that's linked with LU wasn't set up for webinars, but this isn't the case as we definitely are, and about 200 other users accessed the webinar without issue. LearnUpon Customer service then said to contact Zoom support. Anyone have any ideas why the integration might not have worked? Thanks, Rebecca

If I'm using Eventbrite's integration with Zoom to collect Webinar registration fees, and someone tries to share their login details with another person, it sounds like Zoom recognizes this and has the other person register to attend, but has the non-registered attendee register with Zoom - not - Eventbrite. Doesn't that allow someone to attend the event for free since Zoom is not collecting the attendee fee?

Hi I recently just subscribed to a webinar for one month to test it and it has expired. Please is there a way I can still have access to download the attendees report is I renew or can Zoom assist in getting this information fromtheir backend. thanks 

 How many practice run I can get?If I want to do 2 practice runs is it possible? 

I want to create a paid webinar but have it free for some participants.  Is that possible? Maybe have a coupon that I can send to selected participants.

We have set up a mini-conference in Zoom Events (as meetings rather than webinars). We created an MS Form to collect names of people interested in attending. We then imported the records (750+) as pre-registrants and sent them the invitation to register. When I filter for Registrants, there are zero. I can sort between "preregister invited" and "preregistered," but I can't export these as different types of registrants. Only 135 of the 750 emails resulted in actual pre-registrants, so we're concerned that the invitations went to spam and want to resend the invitation.  Is there a way to only resend this message to those who have not preregistered yet?  Also, will the 24-hour reminder email go to the preregistrants? It's saying that it will be sent to registrants, but as mentioned above, the system shows zero registrants because we preregistered our list. Thank you for your help!!!

Hi,We're holding a conference using Zoom Events and are unable to save the Q&As. How can we do this in Zoom Events? The last Zoom conference we held in 2021 was using the webinars, and when sessions were recorded, so were the Q&As. Not so with Events. Please help! Thanks!