Remove host email from webinar registration confirmation email

Forum|Forum|4 years ago
February 3, 2022
3 replies
8 views

Is there a way to remove "Please submit any questions to: *host email*" from the webinar confirmation email?

nancyc

Community Champion | Employee

Hi SophieFord,

You can edit the confirmation email in the Zoom portal. Please refer to this support article for more information. Customizing-webinar-email-settings

If this helped answer your question, please consider marking as solution accepted in order to help others.

Thank you,

S

SophieFordAuthor

Newcomer

Hi Nancy,

I can only edit the subject line or add text to the end of the email. I'm unable to edit the preexisting text which says "Please submit any questions to: *host email*" from the webinar confirmation email.

Any other suggestions?

B

Bruce788996

Newcomer

Were you able to get a work around for that? To remove the host's email.

nancyc

Community Champion | Employee

Hi Bruce788996

These fields are editable per this documentation. I was also able to test. https://support.zoom.us/hc/en-us/articles/203686335-Customizing-webinar-email-settings#h_a007cbba-4bc7-436e-b61f-8e8a685ebf77

The issue may be that the logged in User does not have the rights to change the text. Best to be logged in as Admin.

Thank you,

Nancy

A

Adrian_lee

Newcomer

Is there a way to completely remove this line, ie "Please submit any questions to: *host email*"? I do not what to just change the host email, but instead have this entire line removed from the confirmation email. Possible?