Webinars

Our panelists entered the practice session/backstage but couldn't turn on their video. It said "host has blocked video" and when I went into my Zoom account, I saw that the video was turned off for panelists in the individual session/webinar, but I'm unable to edit it there in my account. When I click "edit event" in my zoom account it takes me back to the Zoom event/hub. Where in that hub can I change/turn on panelist videos? 

Hi.I do zoom webinars through eventbrite.com. Before the webinar begins I'll log into it, just to make sure I don't miss/forget it, and I've been doing things this way for about a year (I participate in 30+ webinars per month).A few weeks ago something changed, and I know it wasn't me that made the change because I don't go into settings for anything related to these.What is happening now is that about fifteen minutes before start the "Please wait for the host to start this webinar." message comes forward in my Windows and centers on the screen. If the popup is minimized it returns a minute later, where it was. Every few minutes it centers itself on the screen again. What I've had to resort to is making my work window 1/3 my screen (either to the left or the right of the popup) so I continue working unimpeded.How can I prevent this from happening?Thanks 🙂

Hello to all of you,When I upgrade from Webinar to Zoom Events can I still organize webinars? We would like to use Events for conferences and Webinar for simple one hour sessions.Do we need both tools?Or does Events include all features of Webinar?

Hi, My company plans to hold a webinar in a few weeks' time.  Our two main sources of registration is via our website and through LinkedIn events. We'd like to open a registration for people who visit our webiste (we'd like to have their emails and phone numbers) and yet, we'd like to keep the event open for unregistrants as people who register on LinkedIn will be able to attend the webinar using a link. What is the best way to go about it? Thanks @webinar

HelloI set up custom questions for Zoom webinar registration, for a session that hasn't taken place just yet.  However, I've gone to Account Management, Reports, and Registration Report, selected the webinars I would like to know who has registered and what their answers are.  I'm able to download but it doesn't include the answers to the custom questions.  I've checked the questions and they are in the webinar I set up so I'm a bit stumped about how I can get access to them.  Can you help as I need this for research before the webinar/s. Thanks 

Hi all,  It seems there is a bug - my webinar is starting in about 2 hours, and it seems the practice session yesterday triggered the webinar to generate attendees. So now the 3 people in the practice session were registered as Attended, and all folks who registered are "No Show".  I even checked the webinar reports and it looks like it generated an attendee report in Zoom. The date and time are correct (date: 5/31, time: 10AM PST) and we did not start the webinar in our practice session. The event is synced to Marketo and we have email campaigns triggered based on registration status.  Please let me know if there is a solution! 

I am trying to share 2 PowerPoint slides at once on my screen. The context is that the presentation is bilingual and therefore, we need to present both English and French PPT deck side by side at the same time. Do you guys know how I would go about doing that? I know it's doable as I have seen other people do it.Thank you

I purchased Zoom webinars But when I got to that section it won't let me create oneIs there something I need to activate to get it started? 

Hi, we are organizing a sales training program for refugees in Kenya.It will be over 1 week with 1 live session in the morning , and ideally using rooms, lobby, expo or other feature to enable the participants to have a number of Roleplay sessions in the afternoon (ideally in groups of 2)We have a zoom event 5000 license, what is the best way to setup the above? Cannot seem to find a way to rooms 

Good day! I attended the recently held Work Transformation Summit last May 25, 2023. Is there a Certificate of Participation that I can request?

I was supposed to do a live webinar today with a live restream on LinkedIn. My tests 2 days before were perfect, everything worked, I was able to do this but during the "real" webinar, there was no option in the "more" option to connect zoom to Linkedin (share via the "live on custom stream service"). It's strange because the option that I had to find in the 3 small dots under the name "more" (at the bottom of the streaming window) simply did not exist. However, the 3 Linkedin data were encoded for the webinar. Do you have an idea of the origin of the problem? What can prevent this Linkedin login/sharing option from appearing? We were 2 activ with the same account just for info, 2 laptops connected on the same account.  Maybe... I was not host, I'm not sure, I dont remember exactly. I thought I was because linked with the account of the client. I will try to recreate this kind or problem/possibility to see what happens

Hi, i'm located in Italy. I have a Zoom One plan, plus i'm on a trial period of Add-on. I need to plan a webinar with an option of payment with PayPal but i cannot find the edit button to charge my Paypal account. Do you know if we have any restrictions for Italy members?? i've already get in touch with the support team but we can't find any resolution tips. Thank you in advance

I recently did a series of educational webinars. I set up a link to a third party survey for attendees to complete once I had closed the webinar. The team I was working with wanted to debrief the webinar after it was done. We waited a few minutes for attendees to leave on their own, but when many didn't leave, I removed them from the webinar. The response rate to my post-webinar survey was extremely low, and I'm wondering if the survey did not appear for people who were removed from the webinar. Does anybody know if this is the case?And on a related note, is there a better way to end the webinar for the attendees, but to keep my panelists so that we can discuss the webinar?

Looking at options perhaps I'm just not thinking about for an event we produce monthly. We have approximately 8 panelists join a month, each with a small slideshow (sometimes with video), and contribute to the webinar at the end doing a Q&A in gallery mode. Currently just spotlighting and sharing graphics and video from another co-hosts computer for speakers. Wouldn't there be a better way to input the slides and video doing a side by side with something like an ATEM mini without lag? Any suggestions welcomed and encouraged.

Hello How I can make my webinars more professional by adding the frames around the shared screen and the speaker's video and this frame  work as branding for the event?  I hope i made it clear?  

Tengo el problema de que al acceder a una grabación que me comparten a los pocos minutos esta se interrumpe y aparece un mensaje que dice: "La reproducción de video se ha interrumpido por un problema de corrupción de datos o porque el video precisa funciones que su navegador no ofrece".  Ya hemos probado con tres navegadores distintos y el problema persiste tanto en mi celular como en una de mis tablets, en la otra se reproduce bien. ¿Alguna solución?.

I plan to offer my first zoom cooking demonstration.  At this point, I have a free account. Will I be able to access and share a recording for those who sign up but cannot make the live event or do I need a paid account?Thanks! 

I suspect this cannot be done but I really would like to find an answer to this!I am the host and presenter of a webinar.  I am presenting content. But, when I share my screen, I'd like to disappear to the attendees: I don't want them to see my video, profile picture, or even the black box with my name. I just want to be gone - poof!- until the screen share is over and I come back as a presenter. I have one other person with me as a co-host, but she also needs to remain invisible, so spotlighting her is not an option. I have read everything I can on this topic, and I cannot find an answer! HELP, please!

Hello,Can we integrate zoom webinars with email auto responders like convertkit or mailchimp. I'am basically looking for getting attendees and non attendees tagged and pulled in my email auto responders tags. and also tagging if someone stayed for x amount of time on the webinar. Thank you

As a host, can I disable the option for webinar panelists to unmute themselves? There seems to be no concrete answer to this in any of the Zoom articles I've read.

Hi, I understand that zoom recently restricted the multiple registration to add sessions in the same webinar series directly from the public link the host provided. Attendees who registered one session, and trying to register the future sessions, instead of getting PayPal window as usual, they get 'registration attempt detected' email from zoom. From that email, then there are many steps to be able to check the date for adding sessions and seeing PayPal window (my instruction attached). There are so many people struggled with this procedure (because previously, people could add as many as they want from the public link in one step). Even I created detailed instruction for long re-registration process, people still have troubles to register.Question is, are there any settings the webinar host can change for attendees to be able to add future sessions multiple times in much easier way within the same webinar series?Please, please, please give me any solution!

I recorded a webinar session of 1 hour in cloud and saw the file size is only 355 MB.. Same video if I store locally will be around 1 GB.. So why files in cloud are smaller? So is there any quality difference if we store videos in cloud as compared to locally?

Good day!  I've just hosted a webinar with up to 1000 participants.  Is there any way to get a list of participants following the session of who attended?

We recently held two webinars on Zoom, with a pop-up survey for participants at the end of the webinar. Both times, the two presenters stayed on Zoom to chat afterwards. At the first webinar, all of the attendees closed out of the webinar at the end, and the presenters stayed on to talk. We had a 80% response rate for the survey. At the second webinar, when the presenters stayed in the Zoom session to chat, we noticed that quite a few people were still in the session when we ended the formal part, so we closed them out. We had zero response to the survey. So, my hunch is that people only see the survey pop up if they're the ones that exit - but not if we close them out. Does anyone have experience with this issue? Thanks in advance for your help!

We hosted a webinar last week but when I went back to look at the registration list, it was gone. Turns out our month-long webinar license had expired. Is there any way to recover the info on the event? Seems like we should still be able to access that info as it's associated with an event during the month that we paid for