Webinars

Hello ! I recently bought a streaming deck. I can't find the keyboard shortcut to change the active language when interpreting an event on Zoom. I've found a post from 2023 which suggests some shortcuts, but they don't work. One of them actually enables screen sharing. I'd really appreciate your help.

Please help! I got this email 3 hours ago.  "Your paid subscription has previously expired. Your cloud recordings are now being deleted from our systems." I forgot to download the recordings of my webinars when I unsubscribed. Are they gone forever, or if I pay for webinar again ($111 / month) could I get them back?Anything i can do to stop my webinars from being deleted? Thank you!@Webinars 

Hi,Does anyone have experience selling in zoom expo booths? My sponsors are e.g. publishers and artists and would like to take orders and payments while in their booth. How would the customer have access to any payment method, or an outside link? Would that have to be individually communicated via chat to each customer or downloaded in a .pdf? Maybe these links could be listed somewhere in an online reference?Any ideas are welcome.Thanks,Lis 

Hi,  I added a question to the pre registration page but it is not showing up on the registration page.  I checked both boxes for the zip code i.e. required and  enabled fields but when I try and register with another email address it zip code does not appear. Thanks for your help.

I am running v6.1.1 of the Linux client and have recently encountered an issue where the "Start Webinar" button disappears once I start sharing a video.  This has worked for me for years so I am wondering what changed.

When I organise a webinar, Zoom won't send me a meeting to my integrated calendar, but I have it in Zoom scheduled meetings. Zoom doesn't send me any email about the meeting unless I delete it.  Has anybody experienced a similar issue? I don't want to make a copy of it just for myself.

Hi! We used to Record to Computer our webinars and the layout was set to show the shared screen (i.e. a ppt presentation that occupied 3/4 of the monitor) and the speaker's video (a thumbnail size sitting next to the presentation).  Something's changed recently on Zoom (an update?) and the speaker's video shows on the top-right hand corner of the monitor, over the shared screen, then it disappears, only to display the shared screen. We tested the following scenarios:Host = Sharing screen = SpeakerHost = Sharing screen = Not the speaker Has anyone got any advice?  Thanks for your support,  AM

A webinar speaker added and joined by the speaker quick link but he couldn't see or access Backstage. I was able to access the Backstage, but the speaker joined straight in the Webinar area and didn't have the option for Backstage. How do I make sure all speakers have access to Backstage? UPDATE: answer given below is not correct for my problem. I am talking about a person not the hardware on my computer. UPDATE 2: this was solved by the speaker updating their Zoom to the newest version. He initially thought it was up-to- date but found that his computer's security had actually prevented his Zoom app from updating.

I host a webinar with a survey set up at the end of the session every month, and I can usually download the Attendee Report and Survey Results. However, nothing shows up when I filter a date on Step 2: Choose a Webinar this time. Would you be able to help me with this?      

Couple of questions for a webinar - We are trying to embed the zoom registration form in our landing page- The registration form will have First NameLast nameEmailCompanyWe will have 5 sessions mentioned on this form each happening every second week the same time. Can the attendee click on the session they would like to attendIf yes, will the attendee receive say three (depending on the session) they attend separate links as calendar invites - their unique link. Please advise.

Is is possible to reschedule or duplicate a past webinar AND keep the existing registered participants? I want to assure that those who have registered will still have access to the event. If the date is changed to the new date are updated notifications sent? Thank you

All, I am hosting a 3 day virtual event in August.  I'll have 130ish participants.  I need a space for multiple hosts to have access and the ability to divide participants into breakout rooms throughout the event.  I see that I have options of Zoom webinar or Zoom session.  Ideas of which could accommodate these needs??  Thanks for any help!

Hi,  I'd like to stop registrants for upcoming webinar using Gmail or Yahoo accounts. We only want company emails. Is there a way to toggle this on ? 

We have people trying to register for a webinar. Some people are signing up without issue. Other people get a message saying only authorised participants can register.In the settings area, I have the only Requiring authentication to join a meeting/webinar  settings turned off, but in the webinar section where the webinar is set up, it is saying it is turned on and I can't seem to turn it off.

Hi!I have a webinar license of 500. We have more than 500 emails we want to invite to the webinar. We know not everyone will attend live. Can we simply upload all the emails, giving everyone the right to try to log in knowing that there will be a percentage of no shows?Or are we limited to uploading the number of emails that reflects the webinar 500 license?Thanks!

I have a Webinar recording that I want to be able to share with specific customers. (I am going to upload it to our YouTube channel so that we can just share the URL with specific individuals as-needed.) I went to RECORDINGS, selected my Webinar Recording, opened it. Trimmed the beginning and end of the video to clean it up and then spent HOURS editing the Audio Transcript. I cannot understand why it takes sooooo long to edit the transcript of a 30-minute webinar... but it does. Finished up and played it through, only to realize that too much had been trimmed off the end of the video. ☠Before I did anything else... just in case, I downloaded the transcript (.vtt) file I had been working on for hours (foreshadowing here...). I had to wait until the next morning to fix the trim at the end, because I had reached my "daily max number of trims" 🙄 for that file. So, the next morning, I log back in and open the recording. Fixed the trim at the end. ⚠️&nbs

Every single time I'm in a webinar, from different hosts, whether it's on my laptop or my android phone, and when the hosts clicks the button to make me a panelist, the message on my end asks if i want to unmute or stay muted. it never asks if i accept being a panelist. I've uninstalled and reinstalled, I'm signed in already. this is ridiculous.

I have a weekly Simulive webinar.  Every time the meeting launches, and attendees can see the presentation, my video is already several seconds into it's play time.  The attendees are missing the introduction.  How do I fix this?

Hi - I set up a recurring webinar and I need to add a panelist. However, there's no invitations tab. I don't see any way to add a panelist. Am I missing something?

Hello Community, I am planning to conduct a webinar where participants can join in two ways: 1. Registration through Website: Participants can register on my website and receive the webinar link upon registration.2. Direct Link: Some participants will receive a direct link from me and will join the webinar without registering.I need a solution to ensure that both registered and non-registered participants can join the same webinar seamlessly. Any suggestions on how to manage this setup effectively would be greatly appreciated.Thank you! 

When we host a webinar, we look at the attendee report to see how many people joined. I noticed, though, that this report only includes people by name and email. We do allow people to join without signing in, and one participant during the webinar was listed only as "anonymous". Does anyone know if these anonymous attendees still counted in the report? Mostly curious if the attendee report is a true count of all the people who attended.

Hi, we recently produced a Zoom Webinar. There are several learners who show up on the registration report AND the poll report, but NOT on the participant report. What would cause this? Others are on all 3. We've never had this issue before.

I have the 2nd of 2 webinars coming up next week.  I wanted to increase the max number attendees from 5 to 50 but I can't seem to find where to do that.  I see where the max number is listed in the Invitations Tab but there's no way to edit it.    

Zoomがバージョンアップしましたが、「スポットライト」の設定が表示されなくなりました。スポットライトを使用するにはどのようにすればいいのでしょうか？

I'm not recieving confirmation emails when people register for my webinar even though the setting is toggled. Has anyone else had this issue and how did you get around it?