Meetings

Hello, Does anyone know where the virtual background with the palm tree, beach and wind blowing that comes with Zoom is located? It looks like the Caribbean, but I'm curious about the specific location. Or was this something designed on a computer? Thanks!Sarah

When looking in the setting in the web portal, "Non-verbal feedback" is missing. I've disabled reactions, and when doing so it says it will affect the non-verbal feedback setting, but it still doesn't disable non-verbal feedback. Disabling reactions disables all the emoji reactions, but it still doesn't get rid of the yes/no/slow down/speed up reactions. Apparently that's controlled by the non-verbal feedback setting, but I can't find it. When looking at the source code for the settings page, I find a block of JSON with all the settings, and it has this:{"featureId":"nonverbalfeedback","value":true, ... showing that non-verbal feedback is enabled, even though reactions are disabled and locked at the account level:{"featureId":"meetingReactions","value":false,"overrides":false,"locked":{"value":true,"level":"account", ...

Hi! I'm experiencing a recurring issue with my Zoom recordings, despite having a paid account.All of my meetings are scheduled through Calendly, using the Zoom integration. The meetings often last more than 60 minutes, but the recording consistently stops at the 60-minute mark, even though the meeting continues.Worse, the recordings are not saved anywhere — they don't appear in my cloud recordings nor in local folders.Here's what I've already checked:I have sufficient cloud storage available.Automatic recording is enabled.I am the host of the meetings.I've tested increasing the Calendly event duration, but the issue persists.Could you please help me understand:Why is the recording stopping at exactly 60

I need to input two sound streams to Zoom.   I am using a 4 channel mixer to input a microphone and output from a morse code oscillator. The two streams are mixed as expected and in the Mac audio settings both audio streams work as expected However, in Zoom,  only the microphone is detected.  The tone channel isn't heard.   Exactly the same settings on another Mac work as expected. I have selected the "Original sound for musicians" profilePeter

Recently, the Zoom logo has appeared on the bottom right of my recordings, as a white lettered overlay. It wasn't there before. I am now using a room for meetings, often, so is that it - although I'm not sure that it happened at the same time. How can I stop this from happening. I like a nice clear video recording I can use for other things. Also, I am now recording the Zoom meeting in Fathom AI. Could that be the reason too. Thanks - Nigel

I just updated to macOS 15 sequoia. My app has been unable to login. It was giving me an error early on, but I did not make note of it. I updated zoom to 6.2.0 (by downloading it from the website), and I was still having issues. First I tried to change my login to use a password and not just click the google button. That seemed to work at first, but I could not join meetings and it claimed I was offline. I downgraded to 6.1.11, and found it worked once, but I could not join a meeting. I tried talking to the chatbot which was hit or miss. It suggested I look at my logs and send them to support, but I don't think I have access to support's email (and I don't see an error in the logs). The other options seems to be to create a support ticket, but I do not see a clear way of doing so.  The error I'm currently getting is "You are unable to connect to Zoom. Please check your network connection and try again." I currently have about 400Mbps up and

Since I updated the Zoom today I cant use the Advanced sharing option Slides as background. There is a triangle with exclamation mark with text " You can now share slides as background with presenter layouts." Did you disabled this option? What can I do to access it again? Daniel Paulus 

Hello,I use Zoom – among other things – for student office hours: the meeting should remain open from 9:00 a.m. to 1:00 p.m., so that students can join freely during that time.The issue is that if I start the meeting and remain the only participant for about 40 minutes, Zoom automatically ends the meeting; as a result, students who try to join later cannot find me, and I am forced to restart the session manually.This is a serious operational problem for me.Questions:Is there a setting to disable the timeout when only one participant is in the meeting?Is this a platform or license limitation? In the documentation, I read that with a Licensed account a meeting can last up to 30 hours, but if there is only one participant it may end after 40 minutes. How can I ensure that the meeting room stays active for the entire scheduled time slot?Thank you for you

As of a few days maybe a week ago the meeting reactions have been removed form the meeting hart icon. When in host settings Meeting > In Meeting (Basic) > Meeting reactions = Toggle offWe loose the ability to have the Yes, No, Slow down, Speed up, I'm away, Be right back. Instead we have only the Raised Hand option.When toggling it on we get all the Emojis, more specifically the Animated ones. This Animated ones are a huge distraction in meetings thus why we have it disabled. However, we do need  yes and no for voting. Why has this been changed? Host are set to use, (at the time of this post) 6.5.11 (13227).

Hello. I renewed my subscription, but I can't see my recordings in the cloud. How can I access them?

I'm not sure which location to post this question.Zoom has a noise reduction feature on its live feed but is doesn't seem to have the same capability when using Zoom's video playback feature. Does anyone know if there is a way to reduce this background noise?ThanksBob

I am on an old MacBook Air with OS High Sierra 10.13. A couple of weeks ago I started having problems joining meetings. I can host with no issues but I can't access invites sent to me. The only way it works is if I log on using a newer device then switch to the old MacBook on the App. Any insights, suggestions would be welcome. Thanks

September is packed with events designed to help you level up your Zoom knowledge, connect with experts, and explore what’s new.   Mark you calendars:   📆 September 3 - Zoom Workplace Open Office -Your chance to learn more about Zoom Workplace and get answers straight from the experts.   📆 September 10

I have waisted so much time trying to look at the settings, but something happened - an update to zoom and when I recorded a class, it would always record to my desktop to a zoom folder, and or I had the option. Now, there is no option, I have messed around with the settings and they seem to be set for download to desktop.  I also do not like the cloud recordings downloading because it saves 6 recording settings download and it taking too much time to download them all and open up to see which one I want.  I think the latest version has a bug.  Is anyone else experiencing this?I am also experiencing when I share my screen it is working fine, but I lose my screen with everyones faces, it is almost like me wanting to split screens - the shared screen on a different screen, I miss the old way, and I can't turn my video off when I am recording something, so my face is in them all of the time now, and I don't want that.  Any help is appreciated.

I have just invested the $5 per month to my account to add translated captions functionality as I'm about to start working with a German client. however, on testing, the german translation is not working ... Japanese, Malaysian and Hebrew all are ok, but German just brings up english text, Is this a known issue?Thanks for any help and advice on this! 

Greetings ! I have a need extract information from 2 recordings for meetings that were held in October and November 2024. What are the chances they are somewhere in Zoom's company backup/archives ?  

Buds 3 pro mic not working on mobile for meetings that i need to connect to. Please resolve

I have a Pro Zoom Account. have a Meeting room in my account that anyone can join at any time, whether I am there or not. It's been up for almost 3 years. I almost never have tech issues - maybe twice in 3 years.When I learned about the Breakout Rooms feature, I created breakout rooms for this Meeting which have been used for a couple of years.The Breakout Room option is set up so anyone can open it (or a number of members of this group who have the host key can open them - I forget which.)Today I came on the Zoom room and another member who can open the breakout rooms was already there tho not available to talk at that moment...But the breakout rooms were not open and the option to open them did not show up in the menu.This never happened before. I checked my account to make sure the option was still selected --  everything was fine.I checked everything I could think of..

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Hello, This morning my Zoom has reaction floaters going up from the bottom of the screen every time someone makes a reaction, Hearts, thumbs up etc. floating up the screen. How do I turn that off?

How do I improve my video resolution on a Pro plan? I already have myself set at HD, and I checked 1080 under video settings, but am still not satisfied with the video quality 

I keep receiving unsolicited Zoom meeting invitations from different Gmail addresses. Each time I block or unsubscribe, the senders simply use a new address and the invitations start again. Outlook then displays constant reminders, which is extremely disruptive. Could you please advise how I can stop people from automatically adding me to Zoom meetings, or at least require my confirmation before an invitation is placed in my calendar?

Hi, I've been getting a measly 640p video for each recording and I think I've tried everything this forum has to offer. And my recordings are still 640p. I'm the host and I record meetings/interviews, but I'm not part of the conversation itself. So, I log on, make sure it starts recording and turn off mic and video. Is this the reason why I'm not getting recordings with a higher quality? This page says video should be on but does that mean for every participant or, more specifically, for the host?https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066421 Thanks for any help in advance.

suddenly, starting a few weeks ago, the meetings tab is completely blankI have deleted and reinstalled the software - this didn't solve the problemstrangely, sometimes the meetings tab has all my upcoming meetings in it, as it should, but most of the time it is blankthis seems to be glitchusing zoom on macOS 18.5 (intel)

I keep  getting this image when I try to start Zoom Workplace. Just started to have this happen.Post does not allow an image to put here? Keeps saying "Virtual background is still loading" & black screen